OEM Accountability
Manufacturer Comparison
See which OEMs are slowing case resolution, short-paying, or creating escalation pressure.
Enforcement control center
OEM behavior, ranked by dealer pain.
Track late responses, short-pays, freight misses, denials, and cleanup drag in one enforcement-focused view.
Top friction OEM
Newmar
Risk 87 / 100 across 14 claims.
Ranked OEMs
9
Deduplicated manufacturers in the scorecard.
Cleanup drag
74
Open claims still polluted by OEM or claim-ID noise.
Coverage
384
Claims retained in current OEM scoring.
Top friction OEM
Newmar
Friction 87/100 across 14 claims.
Ranked OEMs
9
Deduplicated manufacturers in the live scorecard.
Cleanup drag
74
Open claims carrying OEM noise or suspect claim IDs.
Coverage
384
Claims considered in the current OEM performance scorecard.
OEM Violation Heatmap
See where OEMs still owe money, where response time is slipping, and where escalation recommended pressure is building.
| OEM Name | Open Claims | Late Responses | Short-Pays | Missing Freight | Diagnostic Denials | Estimated Dealer Loss | Average Delay | Risk Level |
|---|---|---|---|---|---|---|---|---|
| grand-design | 91 | 12 | 0 | 0 | 22 | $8,925.00 | 126d | CRITICAL |
| forest-river | 169 | 22 | 0 | 0 | 23 | $7,000.00 | 89d | CRITICAL |
| prime-time | 68 | 13 | 0 | 0 | 12 | $3,850.00 | 59d | CRITICAL |
| keystone | 36 | 6 | 0 | 0 | 11 | $2,450.00 | 51d | CRITICAL |
| jayco | 22 | 2 | 0 | 0 | 5 | $1,050.00 | 46d | HIGH |
| rpod | 17 | 4 | 0 | 0 | 1 | $175.00 | 68d | MEDIUM |
| newmar | 9 | 2 | 0 | 0 | 3 | $1,400.00 | 70d | MEDIUM |
| crossroads | 6 | 1 | 0 | 0 | 3 | $700.00 | 232d | MEDIUM |
| k-z-rv | 20 | 0 | 0 | 0 | 4 | $1,050.00 | 98d | MEDIUM |
| open-range | 15 | 2 | 0 | 0 | 1 | $350.00 | 50d | LOW |
| xtreme-outdoors | 1 | 1 | 0 | 0 | 1 | $175.00 | 318d | LOW |
| dutchman | 9 | 0 | 0 | 0 | 2 | $350.00 | 42d | LOW |
| nucamp | 6 | 1 | 0 | 0 | 0 | $0.00 | 374d | LOW |
| Unknown OEM | 4 | 0 | 0 | 0 | 1 | $525.00 | 704d | LOW |
| highland-ridge | 1 | 0 | 0 | 0 | 0 | $0.00 | 23d | LOW |
| dometic | 1 | 0 | 0 | 0 | 0 | $0.00 | 28d | LOW |
| alliance | 3 | 0 | 0 | 0 | 0 | $0.00 | 43d | LOW |
| lippert | 3 | 0 | 0 | 0 | 0 | $0.00 | 44d | LOW |
| novaflex | 1 | 0 | 0 | 0 | 0 | $0.00 | 44d | LOW |
| cortes | 1 | 0 | 0 | 0 | 0 | $0.00 | 53d | LOW |
| nexus | 1 | 0 | 0 | 0 | 0 | $0.00 | 58d | LOW |
| 10958-oem-cb | 4 | 0 | 0 | 0 | 0 | $0.00 | 442d | LOW |
| camera | 1 | 0 | 0 | 0 | 0 | $0.00 | 344d | LOW |
| ge-applnce | 1 | 0 | 0 | 0 | 0 | $0.00 | 344d | LOW |
| r-pod | 1 | 0 | 0 | 0 | 0 | $0.00 | 77d | LOW |
grand-designCRITICAL
Open 91 • Late 12 • Short-pays 0
Missing freight 0 • Diagnostic denials 22
Estimated dealer loss $8,925.00 • Average delay 126d
forest-riverCRITICAL
Open 169 • Late 22 • Short-pays 0
Missing freight 0 • Diagnostic denials 23
Estimated dealer loss $7,000.00 • Average delay 89d
prime-timeCRITICAL
Open 68 • Late 13 • Short-pays 0
Missing freight 0 • Diagnostic denials 12
Estimated dealer loss $3,850.00 • Average delay 59d
keystoneCRITICAL
Open 36 • Late 6 • Short-pays 0
Missing freight 0 • Diagnostic denials 11
Estimated dealer loss $2,450.00 • Average delay 51d
jaycoHIGH
Open 22 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 5
Estimated dealer loss $1,050.00 • Average delay 46d
rpodMEDIUM
Open 17 • Late 4 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $175.00 • Average delay 68d
newmarMEDIUM
Open 9 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 3
Estimated dealer loss $1,400.00 • Average delay 70d
crossroadsMEDIUM
Open 6 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 3
Estimated dealer loss $700.00 • Average delay 232d
k-z-rvMEDIUM
Open 20 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $1,050.00 • Average delay 98d
open-rangeLOW
Open 15 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $350.00 • Average delay 50d
xtreme-outdoorsLOW
Open 1 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $175.00 • Average delay 318d
dutchmanLOW
Open 9 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 2
Estimated dealer loss $350.00 • Average delay 42d
nucampLOW
Open 6 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 374d
Unknown OEMLOW
Open 4 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $525.00 • Average delay 704d
highland-ridgeLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 23d
dometicLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 28d
allianceLOW
Open 3 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 43d
lippertLOW
Open 3 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 44d
novaflexLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 44d
cortesLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 53d
nexusLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 58d
10958-oem-cbLOW
Open 4 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 442d
cameraLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 344d
ge-applnceLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 344d
r-podLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 77d
Leaderboard
Highest-risk OEMs
🏭 OEM
Newmar
Latency
71%
Corr.
7%
Claims
14
🏭 OEM
Open Range
Latency
40%
Corr.
7%
Claims
15
🏭 OEM
Grand Design
Latency
47%
Corr.
14%
Claims
55
🏭 OEM
R-Pod
Latency
43%
Corr.
29%
Claims
14
🏭 OEM
K Z RV
Latency
35%
Corr.
15%
Claims
26
🏭 OEM
Prime Time
Latency
42%
Corr.
35%
Claims
43
Drill-down
Manufacturer detail
#1
Newmar
OEM score
87
/100 • B grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
87/100
Stage score
4.21
Comment impact
0
Dealer concentration
14 claims in the ranked set.
MYRV 12024 14
Comment signal
Attached comments are mixed enough that the sentiment layer lands neutral overall.
Impact 0
Pressure 0
OEM friction 5 • Progress 1 • Dealer response 0 • Admin 24
Negative claims 1
Follow-up claims 0
Stage mix
claims-paid • 9
preauth-approved • 3
preauth-pending • 1
claims-in-process • 1
Sample claims
Open any sample to jump straight into Claims search.
#2
Open Range
OEM score
71
/100 • C grade
Weak conversion; not enough claims are making it into later stages.
Base score
72/100
Stage score
3.20
Comment impact
-1
Dealer concentration
15 claims in the ranked set.
MYRV 12024 15
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -1
Pressure -1
OEM friction 5 • Progress 1 • Dealer response 4 • Admin 21
Negative claims 2
Follow-up claims 1
Stage mix
preauth-approved • 6
claims-paid • 3
claims-in-process • 3
ready-to-submit • 1
write-off • 1
preauth-pending • 1
Sample claims
Open any sample to jump straight into Claims search.
#3
Grand Design
OEM score
67
/100 • C grade
Weak conversion; not enough claims are making it into later stages.
Base score
71/100
Stage score
3.20
Comment impact
-4
Dealer concentration
55 claims in the ranked set.
GRE 8220 55
Comment signal
Comment tone is materially negative and drags the OEM friction score down.
Impact -4
Pressure -4
OEM friction 64 • Progress 8 • Dealer response 59 • Admin 64
Negative claims 17
Follow-up claims 24
Stage mix
claims-in-process • 13
claims-paid • 13
ready-to-submit • 9
preauth-pending • 8
preauth-approved • 5
warranty-checks • 5
oem-compliance-ro • 2
Sample claims
Open any sample to jump straight into Claims search.
#4
R-Pod
OEM score
65
/100 • D grade
Weak conversion; not enough claims are making it into later stages.
Base score
66/100
Stage score
3.00
Comment impact
-1
Dealer concentration
14 claims in the ranked set.
MYRV 12024 14
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -1
Pressure -1
OEM friction 12 • Progress 1 • Dealer response 9 • Admin 22
Negative claims 1
Follow-up claims 3
Stage mix
preauth-pending • 4
claims-in-process • 4
preauth-approved • 3
claims-paid • 2
ready-to-submit • 1
Sample claims
Open any sample to jump straight into Claims search.
#5
K Z RV
OEM score
63
/100 • D grade
Weak conversion; not enough claims are making it into later stages.
Base score
64/100
Stage score
2.69
Comment impact
-1
Dealer concentration
26 claims in the ranked set.
TRI 1202 26
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -1
Pressure -1
OEM friction 7 • Progress 1 • Dealer response 1 • Admin 46
Negative claims 3
Follow-up claims 0
Stage mix
claims-in-process • 6
preauth-approved • 6
preauth-pending • 4
parts-inquiry • 4
claims-paid • 3
warranty-checks • 2
ready-to-submit • 1
Sample claims
Open any sample to jump straight into Claims search.
#6
Prime Time
OEM score
60
/100 • D grade
Weak conversion; not enough claims are making it into later stages.
Base score
62/100
Stage score
2.77
Comment impact
-2
Dealer concentration
43 claims in the ranked set.
MYRV 12024 43
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 22 • Progress 0 • Dealer response 16 • Admin 55
Negative claims 8
Follow-up claims 8
Stage mix
claims-paid • 10
preauth-approved • 8
claims-in-process • 8
preauth-pending • 7
info-needed • 7
ready-to-submit • 2
preauth-needed • 1
Sample claims
Open any sample to jump straight into Claims search.
#7
Keystone
OEM score
55
/100 • D grade
Weak conversion; not enough claims are making it into later stages.
Base score
57/100
Stage score
2.40
Comment impact
-2
Dealer concentration
42 claims in the ranked set.
LIN 1025 19BARV600 12TRI 1202 10
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 15 • Progress 5 • Dealer response 3 • Admin 34
Negative claims 9
Follow-up claims 7
Stage mix
claims-in-process • 8
preauth-pending • 6
warranty-checks • 6
preauth-approved • 5
claims-submitted • 5
parts-inquiry • 4
claims-to-process • 3
claims-paid • 3
info-needed • 2
Sample claims
Open any sample to jump straight into Claims search.
#8
Forest River
OEM score
54
/100 • D grade
Weak conversion; not enough claims are making it into later stages.
Base score
56/100
Stage score
2.33
Comment impact
-2
Dealer concentration
156 claims in the ranked set.
GRE 8220 57TRI 1202 56BARV600 22
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 81 • Progress 15 • Dealer response 45 • Admin 158
Negative claims 16
Follow-up claims 28
Stage mix
claims-in-process • 24
warranty-checks • 21
parts-inquiry • 20
preauth-pending • 19
claims-paid • 15
claims-submitted • 14
ready-to-submit • 12
preauth-needed • 12
preauth-approved • 11
info-needed • 3
info-corrected • 2
claims-to-process • 2
parts-returns • 1
Sample claims
Open any sample to jump straight into Claims search.
#9
Jayco
OEM score
42
/100 • F grade
Weak conversion; not enough claims are making it into later stages.
Base score
45/100
Stage score
1.63
Comment impact
-3
Dealer concentration
19 claims in the ranked set.
LIN 1025 16TRI 1202 2MYRV 12024 1
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -3
Pressure -3
OEM friction 12 • Progress 6 • Dealer response 2 • Admin 47
Negative claims 4
Follow-up claims 6
Stage mix
claims-in-process • 5
warranty-checks • 4
info-needed • 3
preauth-pending • 3
parts-inquiry • 2
preauth-approved • 1
write-off • 1
Sample claims
Open any sample to jump straight into Claims search.
Cleanup
Manufacturer noise hotspots
unknown
6,986
130,058 noisy files • no direct claim search target
inbox-(978)-dashboard-ride-marketing-files
1
149 noisy files • no direct claim search target
inbox-(1187)-dashboard-ride-marketing-files
1
144 noisy files • no direct claim search target
inbox-(1174)-dashboard-ride-marketing-files
1
137 noisy files • no direct claim search target
Cleanup
Suspect claim IDs
13373ro
57d
GRE 8220 • forest-river • preauth-pending
Path hint: 13373_1 / 13373 - duplicate / 13373ro.pdf
54a01968-f439-45a1-aa2a-72380e20a66e
57d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / 54a01968-f439-45a1-aa2a-72380e20a66e.jpg
84bf6837-ed7f-4a25-b581-8cbf718e38bc
57d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / 84bf6837-ed7f-4a25-b581-8cbf718e38bc.jpg
c8fff32b-0217-4f19-8ee9-b93216c383cb
57d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / c8fff32b-0217-4f19-8ee9-b93216c383cb.jpg
e5fca110-b277-4ed7-888c-8e02483fffe2
57d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / e5fca110-b277-4ed7-888c-8e02483fffe2.jpg
Dealer pressure
Cleanup by dealer
Dealer
GRE 8220
Open claims 215 • dominant Aged open claims (49)
Aged 180d+ 49 • suspect OEM 5 • suspect IDs 24
Dealer
MYRV 12024
Open claims 118 • dominant Suspect claim IDs (14)
Aged 180d+ 4 • suspect OEM 0 • suspect IDs 14
Dealer
BARV600
Open claims 25 • dominant Suspect OEM claims (3)
Aged 180d+ 2 • suspect OEM 3 • suspect IDs 0
Dealer
TRI 1202
Open claims 75 • dominant Aged open claims (3)
Aged 180d+ 3 • suspect OEM 0 • suspect IDs 0
Dealer
LIN 1025
Open claims 57 • dominant Suspect claim IDs (1)
Aged 180d+ 0 • suspect OEM 0 • suspect IDs 1
Ownership
Cleanup by processor
Processor
Alix
Dealers GRE 8220, LIN 1025
Priority 182 • open claims 272 • dominant Aged open claims (49)
Aged 180d+ 49 • suspect OEM 5 • suspect IDs 25
Processor
Stephanie
Dealers MYRV 12024
Priority 26 • open claims 118 • dominant Suspect claim IDs (14)
Aged 180d+ 4 • suspect OEM 0 • suspect IDs 14
Processor
Ashlee
Dealers BARV600, TRI 1202
Priority 21 • open claims 100 • dominant Aged open claims (5)
Aged 180d+ 5 • suspect OEM 3 • suspect IDs 0