OEM Accountability
Manufacturer Comparison
See which OEMs are slowing case resolution, short-paying, or creating escalation pressure.
Enforcement control center
OEM behavior, ranked by dealer pain.
Track late responses, short-pays, freight misses, denials, and cleanup drag in one enforcement-focused view.
Top friction OEM
Keystone
Risk 90 / 100 across 42 claims.
Ranked OEMs
10
Deduplicated manufacturers in the scorecard.
Cleanup drag
90
Open claims still polluted by OEM or claim-ID noise.
Coverage
311
Claims retained in current OEM scoring.
Top friction OEM
Keystone
Friction 90/100 across 42 claims.
Ranked OEMs
10
Deduplicated manufacturers in the live scorecard.
Cleanup drag
90
Open claims carrying OEM noise or suspect claim IDs.
Coverage
311
Claims considered in the current OEM performance scorecard.
OEM Violation Heatmap
See where OEMs still owe money, where response time is slipping, and where escalation recommended pressure is building.
| OEM Name | Open Claims | Late Responses | Short-Pays | Missing Freight | Diagnostic Denials | Estimated Dealer Loss | Average Delay | Risk Level |
|---|---|---|---|---|---|---|---|---|
| forest-river | 194 | 20 | 0 | 0 | 26 | $8,400.00 | 154d | CRITICAL |
| grand-design | 104 | 7 | 0 | 0 | 27 | $8,225.00 | 198d | CRITICAL |
| prime-time | 53 | 1 | 0 | 1 | 14 | $5,075.00 | 125d | CRITICAL |
| open-range | 24 | 4 | 0 | 0 | 6 | $1,925.00 | 108d | CRITICAL |
| jayco | 18 | 7 | 0 | 0 | 4 | $1,050.00 | 139d | CRITICAL |
| keystone | 26 | 6 | 0 | 0 | 4 | $700.00 | 145d | CRITICAL |
| rpod | 16 | 2 | 0 | 0 | 4 | $700.00 | 99d | HIGH |
| k-z-rv | 26 | 0 | 0 | 0 | 6 | $2,800.00 | 87d | HIGH |
| newmar | 14 | 1 | 0 | 0 | 4 | $1,400.00 | 89d | MEDIUM |
| crossroads | 8 | 0 | 0 | 0 | 5 | $1,400.00 | 285d | MEDIUM |
| thor | 1 | 1 | 0 | 0 | 0 | $0.00 | 95d | LOW |
| Unknown OEM | 11 | 0 | 0 | 0 | 1 | $175.00 | 272d | LOW |
| east-to-west | 3 | 0 | 0 | 0 | 1 | $175.00 | 32d | LOW |
| dutchman | 7 | 0 | 0 | 0 | 0 | $0.00 | 80d | LOW |
| highland-ridge | 2 | 0 | 0 | 0 | 0 | $0.00 | 74d | LOW |
| coachmen | 2 | 0 | 0 | 0 | 0 | $0.00 | 9d | LOW |
| nucamp | 6 | 0 | 0 | 0 | 0 | $0.00 | 473d | LOW |
| ember | 2 | 0 | 0 | 0 | 0 | $0.00 | 17d | LOW |
| alliance | 1 | 0 | 0 | 0 | 0 | $0.00 | 149d | LOW |
| lippert | 3 | 0 | 0 | 0 | 0 | $0.00 | 164d | LOW |
| novaflex | 1 | 0 | 0 | 0 | 0 | $0.00 | 164d | LOW |
| nexus | 1 | 0 | 0 | 0 | 0 | $0.00 | 178d | LOW |
| 10958-oem-cb | 4 | 0 | 0 | 0 | 0 | $0.00 | 562d | LOW |
| camera | 1 | 0 | 0 | 0 | 0 | $0.00 | 464d | LOW |
| ge-applnce | 1 | 0 | 0 | 0 | 0 | $0.00 | 464d | LOW |
| r-pod | 1 | 0 | 0 | 0 | 0 | $0.00 | 197d | LOW |
forest-riverCRITICAL
Open 194 • Late 20 • Short-pays 0
Missing freight 0 • Diagnostic denials 26
Estimated dealer loss $8,400.00 • Average delay 154d
grand-designCRITICAL
Open 104 • Late 7 • Short-pays 0
Missing freight 0 • Diagnostic denials 27
Estimated dealer loss $8,225.00 • Average delay 198d
prime-timeCRITICAL
Open 53 • Late 1 • Short-pays 0
Missing freight 1 • Diagnostic denials 14
Estimated dealer loss $5,075.00 • Average delay 125d
open-rangeCRITICAL
Open 24 • Late 4 • Short-pays 0
Missing freight 0 • Diagnostic denials 6
Estimated dealer loss $1,925.00 • Average delay 108d
jaycoCRITICAL
Open 18 • Late 7 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $1,050.00 • Average delay 139d
keystoneCRITICAL
Open 26 • Late 6 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $700.00 • Average delay 145d
rpodHIGH
Open 16 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $700.00 • Average delay 99d
k-z-rvHIGH
Open 26 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 6
Estimated dealer loss $2,800.00 • Average delay 87d
newmarMEDIUM
Open 14 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $1,400.00 • Average delay 89d
crossroadsMEDIUM
Open 8 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 5
Estimated dealer loss $1,400.00 • Average delay 285d
thorLOW
Open 1 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 95d
Unknown OEMLOW
Open 11 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $175.00 • Average delay 272d
east-to-westLOW
Open 3 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $175.00 • Average delay 32d
dutchmanLOW
Open 7 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 80d
highland-ridgeLOW
Open 2 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 74d
coachmenLOW
Open 2 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 9d
nucampLOW
Open 6 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 473d
emberLOW
Open 2 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 17d
allianceLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 149d
lippertLOW
Open 3 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 164d
novaflexLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 164d
nexusLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 178d
10958-oem-cbLOW
Open 4 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 562d
cameraLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 464d
ge-applnceLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 464d
r-podLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 197d
Leaderboard
Highest-risk OEMs
🏭 OEM
Keystone
Latency
86%
Corr.
2%
Claims
42
🏭 OEM
Newmar
Latency
71%
Corr.
0%
Claims
14
🏭 OEM
Prime Time
Latency
71%
Corr.
5%
Claims
41
🏭 OEM
Alliance
Latency
75%
Corr.
0%
Claims
8
🏭 OEM
R-Pod
Latency
74%
Corr.
11%
Claims
19
🏭 OEM
Forest River
Latency
65%
Corr.
4%
Claims
119
Drill-down
Manufacturer detail
#1
Keystone
OEM score
90
/100 • A grade
Strong flow; most claims are already in paid or later movement buckets.
Base score
90/100
Stage score
4.40
Comment impact
0
Dealer concentration
42 claims in the ranked set.
BARV600 36TRI 1202 5GRE 8220 1
Comment signal
Attached comments are mixed enough that the sentiment layer lands neutral overall.
Impact 0
Pressure 0
OEM friction 1 • Progress 2 • Dealer response 2 • Admin 42
Negative claims 1
Follow-up claims 1
Stage mix
claims-paid • 30
claims-submitted • 6
preauth-approved • 3
warranty-checks • 2
preauth-needed • 1
Sample claims
Open any sample to jump straight into Claims search.
#2
Newmar
OEM score
87
/100 • B grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
89/100
Stage score
4.21
Comment impact
-2
Dealer concentration
14 claims in the ranked set.
MYRV 12024 14
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 7 • Progress 0 • Dealer response 0 • Admin 23
Negative claims 3
Follow-up claims 1
Stage mix
claims-paid • 7
preauth-approved • 4
claims-in-process • 3
Sample claims
Open any sample to jump straight into Claims search.
#3
Prime Time
OEM score
84
/100 • B grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
87/100
Stage score
4.12
Comment impact
-3
Dealer concentration
41 claims in the ranked set.
MYRV 12024 41
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -3
Pressure -3
OEM friction 27 • Progress 6 • Dealer response 16 • Admin 65
Negative claims 10
Follow-up claims 13
Stage mix
claims-paid • 23
preauth-approved • 8
claims-in-process • 6
ready-to-submit • 2
info-needed • 2
Sample claims
Open any sample to jump straight into Claims search.
#4
Alliance
OEM score
84
/100 • B grade
Strong flow; most claims are already in paid or later movement buckets.
Base score
85/100
Stage score
4.00
Comment impact
-1
Dealer concentration
8 claims in the ranked set.
BARV600 8
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -1
Pressure -1
OEM friction 1 • Progress 1 • Dealer response 0 • Admin 7
Negative claims 1
Follow-up claims 0
Stage mix
claims-paid • 6
parts-inquiry • 1
warranty-checks • 1
Sample claims
Open any sample to jump straight into Claims search.
#5
R-Pod
OEM score
83
/100 • B grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
85/100
Stage score
4.05
Comment impact
-2
Dealer concentration
19 claims in the ranked set.
MYRV 12024 19
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 4 • Progress 1 • Dealer response 0 • Admin 29
Negative claims 2
Follow-up claims 4
Stage mix
claims-paid • 10
claims-in-process • 4
preauth-approved • 3
preauth-pending • 2
Sample claims
Open any sample to jump straight into Claims search.
#6
Forest River
OEM score
80
/100 • C grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
82/100
Stage score
3.84
Comment impact
-2
Dealer concentration
119 claims in the ranked set.
TRI 1202 41BARV600 38GRE 8220 32
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 61 • Progress 12 • Dealer response 48 • Admin 192
Negative claims 23
Follow-up claims 28
Stage mix
claims-paid • 61
preauth-approved • 24
claims-in-process • 11
warranty-checks • 6
claims-submitted • 5
parts-inquiry • 5
preauth-pending • 3
info-needed • 2
write-off • 1
ready-to-submit • 1
Sample claims
Open any sample to jump straight into Claims search.
#7
Open Range
OEM score
77
/100 • C grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
79/100
Stage score
3.62
Comment impact
-2
Dealer concentration
16 claims in the ranked set.
MYRV 12024 16
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 6 • Progress 1 • Dealer response 4 • Admin 24
Negative claims 3
Follow-up claims 3
Stage mix
claims-paid • 6
preauth-approved • 4
claims-in-process • 4
info-needed • 1
(null) • 1
Sample claims
Open any sample to jump straight into Claims search.
#8
Dutchman
OEM score
69
/100 • C grade
Weak conversion; not enough claims are making it into later stages.
Base score
69/100
Stage score
3.00
Comment impact
0
Dealer concentration
11 claims in the ranked set.
TRI 1202 11
Comment signal
Attached comments are mixed enough that the sentiment layer lands neutral overall.
Impact 0
Pressure 0
OEM friction 2 • Progress 1 • Dealer response 0 • Admin 5
Negative claims 0
Follow-up claims 1
Stage mix
claims-paid • 4
preauth-approved • 3
parts-inquiry • 3
preauth-pending • 1
Sample claims
Open any sample to jump straight into Claims search.
#9
Grand Design
OEM score
67
/100 • C grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
71/100
Stage score
3.07
Comment impact
-4
Dealer concentration
15 claims in the ranked set.
GRE 8220 13TRI 1202 2
Comment signal
Comment tone is materially negative and drags the OEM friction score down.
Impact -4
Pressure -4
OEM friction 18 • Progress 4 • Dealer response 11 • Admin 15
Negative claims 6
Follow-up claims 6
Stage mix
claims-in-process • 9
preauth-approved • 1
preauth-pending • 1
claims-paid • 1
info-needed • 1
(null) • 1
parts-inquiry • 1
Sample claims
Open any sample to jump straight into Claims search.
#10
K Z RV
OEM score
64
/100 • D grade
Weak conversion; not enough claims are making it into later stages.
Base score
65/100
Stage score
2.65
Comment impact
-1
Dealer concentration
26 claims in the ranked set.
TRI 1202 26
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -1
Pressure -1
OEM friction 15 • Progress 0 • Dealer response 1 • Admin 38
Negative claims 4
Follow-up claims 1
Stage mix
claims-in-process • 11
preauth-approved • 8
preauth-pending • 2
warranty-checks • 2
manufacturer-denied • 2
parts-inquiry • 1
Sample claims
Open any sample to jump straight into Claims search.
Cleanup
Manufacturer noise hotspots
unknown
6,986
130,058 noisy files • no direct claim search target
inbox-(978)-dashboard-ride-marketing-files
1
149 noisy files • no direct claim search target
inbox-(1187)-dashboard-ride-marketing-files
1
144 noisy files • no direct claim search target
inbox-(1174)-dashboard-ride-marketing-files
1
137 noisy files • no direct claim search target
Cleanup
Suspect claim IDs
13373ro
177d
GRE 8220 • forest-river • preauth-pending
Path hint: 13373_1 / 13373 - duplicate / 13373ro.pdf
54a01968-f439-45a1-aa2a-72380e20a66e
177d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / 54a01968-f439-45a1-aa2a-72380e20a66e.jpg
84bf6837-ed7f-4a25-b581-8cbf718e38bc
177d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / 84bf6837-ed7f-4a25-b581-8cbf718e38bc.jpg
c8fff32b-0217-4f19-8ee9-b93216c383cb
177d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / c8fff32b-0217-4f19-8ee9-b93216c383cb.jpg
e5fca110-b277-4ed7-888c-8e02483fffe2
177d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / e5fca110-b277-4ed7-888c-8e02483fffe2.jpg
Dealer pressure
Cleanup by dealer
Dealer
GRE 8220
Open claims 248 • dominant Aged open claims (73)
Aged 180d+ 73 • suspect OEM 4 • suspect IDs 33
Dealer
MYRV 12024
Open claims 126 • dominant Aged open claims (23)
Aged 180d+ 23 • suspect OEM 1 • suspect IDs 14
Dealer
LIN 1025
Open claims 44 • dominant Aged open claims (13)
Aged 180d+ 13 • suspect OEM 0 • suspect IDs 1
Dealer
BARV600
Open claims 15 • dominant Suspect OEM claims (9)
Aged 180d+ 2 • suspect OEM 9 • suspect IDs 0
Dealer
TRI 1202
Open claims 88 • dominant Aged open claims (10)
Aged 180d+ 10 • suspect OEM 0 • suspect IDs 0
Ownership
Cleanup by processor
Processor
Alix
Dealers GRE 8220, LIN 1025
Priority 300 • open claims 292 • dominant Aged open claims (86)
Aged 180d+ 86 • suspect OEM 4 • suspect IDs 34
Processor
Stephanie
Dealers MYRV 12024
Priority 85 • open claims 126 • dominant Aged open claims (23)
Aged 180d+ 23 • suspect OEM 1 • suspect IDs 14
Processor
Ashlee
Dealers BARV600, TRI 1202
Priority 54 • open claims 103 • dominant Aged open claims (12)
Aged 180d+ 12 • suspect OEM 9 • suspect IDs 0