OEM Accountability
Manufacturer Comparison
See which OEMs are slowing case resolution, short-paying, or creating escalation pressure.
Enforcement control center
OEM behavior, ranked by dealer pain.
Track late responses, short-pays, freight misses, denials, and cleanup drag in one enforcement-focused view.
Top friction OEM
Prime Time
Risk 86 / 100 across 58 claims.
Ranked OEMs
9
Deduplicated manufacturers in the scorecard.
Cleanup drag
80
Open claims still polluted by OEM or claim-ID noise.
Coverage
384
Claims retained in current OEM scoring.
Top friction OEM
Prime Time
Friction 86/100 across 58 claims.
Ranked OEMs
9
Deduplicated manufacturers in the live scorecard.
Cleanup drag
80
Open claims carrying OEM noise or suspect claim IDs.
Coverage
384
Claims considered in the current OEM performance scorecard.
OEM Violation Heatmap
See where OEMs still owe money, where response time is slipping, and where escalation recommended pressure is building.
| OEM Name | Open Claims | Late Responses | Short-Pays | Missing Freight | Diagnostic Denials | Estimated Dealer Loss | Average Delay | Risk Level |
|---|---|---|---|---|---|---|---|---|
| forest-river | 190 | 14 | 0 | 0 | 28 | $8,575.00 | 113d | CRITICAL |
| grand-design | 87 | 6 | 0 | 0 | 23 | $6,475.00 | 154d | CRITICAL |
| prime-time | 55 | 8 | 0 | 0 | 11 | $3,850.00 | 86d | CRITICAL |
| jayco | 18 | 8 | 0 | 0 | 3 | $875.00 | 86d | CRITICAL |
| keystone | 22 | 7 | 0 | 0 | 4 | $700.00 | 92d | CRITICAL |
| open-range | 22 | 2 | 0 | 0 | 4 | $875.00 | 78d | HIGH |
| crossroads | 7 | 2 | 0 | 0 | 4 | $875.00 | 264d | HIGH |
| newmar | 9 | 2 | 0 | 0 | 3 | $700.00 | 82d | MEDIUM |
| rpod | 18 | 1 | 0 | 0 | 3 | $525.00 | 72d | MEDIUM |
| k-z-rv | 22 | 0 | 0 | 0 | 4 | $1,225.00 | 116d | MEDIUM |
| thor | 1 | 1 | 0 | 0 | 0 | $0.00 | 35d | LOW |
| Unknown OEM | 9 | 0 | 0 | 0 | 1 | $525.00 | 354d | LOW |
| dutchman | 12 | 0 | 0 | 0 | 0 | $0.00 | 69d | LOW |
| east-to-west | 1 | 0 | 0 | 0 | 0 | $0.00 | 25d | LOW |
| highland-ridge | 1 | 0 | 0 | 0 | 0 | $0.00 | 83d | LOW |
| lippert | 3 | 0 | 0 | 0 | 0 | $0.00 | 104d | LOW |
| novaflex | 1 | 0 | 0 | 0 | 0 | $0.00 | 104d | LOW |
| nexus | 1 | 0 | 0 | 0 | 0 | $0.00 | 118d | LOW |
| nucamp | 5 | 0 | 0 | 0 | 0 | $0.00 | 506d | LOW |
| 10958-oem-cb | 4 | 0 | 0 | 0 | 0 | $0.00 | 502d | LOW |
| camera | 1 | 0 | 0 | 0 | 0 | $0.00 | 404d | LOW |
| ge-applnce | 1 | 0 | 0 | 0 | 0 | $0.00 | 404d | LOW |
| r-pod | 1 | 0 | 0 | 0 | 0 | $0.00 | 137d | LOW |
forest-riverCRITICAL
Open 190 • Late 14 • Short-pays 0
Missing freight 0 • Diagnostic denials 28
Estimated dealer loss $8,575.00 • Average delay 113d
grand-designCRITICAL
Open 87 • Late 6 • Short-pays 0
Missing freight 0 • Diagnostic denials 23
Estimated dealer loss $6,475.00 • Average delay 154d
prime-timeCRITICAL
Open 55 • Late 8 • Short-pays 0
Missing freight 0 • Diagnostic denials 11
Estimated dealer loss $3,850.00 • Average delay 86d
jaycoCRITICAL
Open 18 • Late 8 • Short-pays 0
Missing freight 0 • Diagnostic denials 3
Estimated dealer loss $875.00 • Average delay 86d
keystoneCRITICAL
Open 22 • Late 7 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $700.00 • Average delay 92d
open-rangeHIGH
Open 22 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $875.00 • Average delay 78d
crossroadsHIGH
Open 7 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $875.00 • Average delay 264d
newmarMEDIUM
Open 9 • Late 2 • Short-pays 0
Missing freight 0 • Diagnostic denials 3
Estimated dealer loss $700.00 • Average delay 82d
rpodMEDIUM
Open 18 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 3
Estimated dealer loss $525.00 • Average delay 72d
k-z-rvMEDIUM
Open 22 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 4
Estimated dealer loss $1,225.00 • Average delay 116d
thorLOW
Open 1 • Late 1 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 35d
Unknown OEMLOW
Open 9 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 1
Estimated dealer loss $525.00 • Average delay 354d
dutchmanLOW
Open 12 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 69d
east-to-westLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 25d
highland-ridgeLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 83d
lippertLOW
Open 3 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 104d
novaflexLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 104d
nexusLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 118d
nucampLOW
Open 5 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 506d
10958-oem-cbLOW
Open 4 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 502d
cameraLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 404d
ge-applnceLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 404d
r-podLOW
Open 1 • Late 0 • Short-pays 0
Missing freight 0 • Diagnostic denials 0
Estimated dealer loss $0.00 • Average delay 137d
Leaderboard
Highest-risk OEMs
🏭 OEM
Prime Time
Latency
78%
Corr.
5%
Claims
58
🏭 OEM
Dutchman
Latency
80%
Corr.
0%
Claims
10
🏭 OEM
Open Range
Latency
79%
Corr.
7%
Claims
14
🏭 OEM
R-Pod
Latency
62%
Corr.
5%
Claims
21
🏭 OEM
K Z RV
Latency
68%
Corr.
0%
Claims
25
🏭 OEM
Newmar
Latency
82%
Corr.
9%
Claims
11
Drill-down
Manufacturer detail
#1
Prime Time
OEM score
86
/100 • B grade
Strong flow; most claims are already in paid or later movement buckets.
Base score
89/100
Stage score
4.29
Comment impact
-3
Dealer concentration
58 claims in the ranked set.
MYRV 12024 58
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -3
Pressure -3
OEM friction 30 • Progress 1 • Dealer response 25 • Admin 97
Negative claims 13
Follow-up claims 16
Stage mix
claims-paid • 37
preauth-approved • 10
claims-in-process • 8
preauth-pending • 2
info-needed • 1
Sample claims
Open any sample to jump straight into Claims search.
#2
Dutchman
OEM score
86
/100 • B grade
Strong flow; most claims are already in paid or later movement buckets.
Base score
86/100
Stage score
3.90
Comment impact
0
Dealer concentration
10 claims in the ranked set.
TRI 1202 10
Comment signal
Attached comments are mixed enough that the sentiment layer lands neutral overall.
Impact 0
Pressure 0
OEM friction 0 • Progress 0 • Dealer response 3 • Admin 8
Negative claims 0
Follow-up claims 1
Stage mix
claims-in-process • 7
preauth-approved • 2
claims-paid • 1
Sample claims
Open any sample to jump straight into Claims search.
#3
Open Range
OEM score
85
/100 • B grade
Strong flow; most claims are already in paid or later movement buckets.
Base score
87/100
Stage score
4.14
Comment impact
-2
Dealer concentration
14 claims in the ranked set.
MYRV 12024 14
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 6 • Progress 2 • Dealer response 1 • Admin 26
Negative claims 4
Follow-up claims 2
Stage mix
claims-paid • 8
claims-in-process • 3
preauth-approved • 2
info-needed • 1
Sample claims
Open any sample to jump straight into Claims search.
#4
R-Pod
OEM score
81
/100 • C grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
82/100
Stage score
3.81
Comment impact
-1
Dealer concentration
21 claims in the ranked set.
MYRV 12024 21
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -1
Pressure -1
OEM friction 3 • Progress 0 • Dealer response 2 • Admin 38
Negative claims 2
Follow-up claims 3
Stage mix
claims-paid • 10
preauth-approved • 6
claims-in-process • 3
preauth-needed • 1
(null) • 1
Sample claims
Open any sample to jump straight into Claims search.
#5
K Z RV
OEM score
78
/100 • C grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
80/100
Stage score
3.56
Comment impact
-2
Dealer concentration
25 claims in the ranked set.
TRI 1202 25
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 10 • Progress 0 • Dealer response 2 • Admin 52
Negative claims 5
Follow-up claims 2
Stage mix
claims-in-process • 11
claims-paid • 6
preauth-approved • 5
parts-returns • 1
warranty-checks • 1
manufacturer-denied • 1
Sample claims
Open any sample to jump straight into Claims search.
#6
Newmar
OEM score
76
/100 • C grade
Strong flow; most claims are already in paid or later movement buckets.
Base score
81/100
Stage score
3.82
Comment impact
-5
Dealer concentration
11 claims in the ranked set.
MYRV 12024 11
Comment signal
Comment tone is materially negative and drags the OEM friction score down.
Impact -5
Pressure -4
OEM friction 12 • Progress 0 • Dealer response 1 • Admin 18
Negative claims 4
Follow-up claims 3
Stage mix
claims-paid • 6
claims-in-process • 3
(null) • 1
info-needed • 1
Sample claims
Open any sample to jump straight into Claims search.
#7
Keystone
OEM score
76
/100 • C grade
Mixed flow; meaningful progress, but still a noticeable upstream queue.
Base score
78/100
Stage score
3.58
Comment impact
-2
Dealer concentration
43 claims in the ranked set.
BARV600 25LIN 1025 10TRI 1202 8
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -2
Pressure -2
OEM friction 14 • Progress 3 • Dealer response 0 • Admin 40
Negative claims 8
Follow-up claims 5
Stage mix
claims-paid • 19
claims-submitted • 9
preauth-approved • 5
parts-inquiry • 4
warranty-checks • 3
write-off • 1
manufacturer-denied • 1
claims-in-process • 1
Sample claims
Open any sample to jump straight into Claims search.
#8
Forest River
OEM score
71
/100 • C grade
Weak conversion; not enough claims are making it into later stages.
Base score
74/100
Stage score
3.33
Comment impact
-3
Dealer concentration
165 claims in the ranked set.
GRE 8220 74TRI 1202 52BARV600 29
Comment signal
Comment tone leans negative and trims the OEM friction score a bit.
Impact -3
Pressure -3
OEM friction 100 • Progress 13 • Dealer response 68 • Admin 183
Negative claims 30
Follow-up claims 44
Stage mix
preauth-approved • 59
claims-paid • 51
claims-in-process • 20
warranty-checks • 9
info-needed • 7
claims-submitted • 5
parts-inquiry • 4
manufacturer-denied • 3
ready-to-submit • 2
preauth-pending • 2
preauth-needed • 2
info-corrected • 1
Sample claims
Open any sample to jump straight into Claims search.
#9
Grand Design
OEM score
64
/100 • C grade
Weak conversion; not enough claims are making it into later stages.
Base score
70/100
Stage score
3.08
Comment impact
-6
Dealer concentration
37 claims in the ranked set.
GRE 8220 36TRI 1202 1
Comment signal
Comment tone is materially negative and drags the OEM friction score down.
Impact -6
Pressure -6
OEM friction 34 • Progress 4 • Dealer response 47 • Admin 37
Negative claims 16
Follow-up claims 21
Stage mix
preauth-approved • 16
claims-paid • 10
claims-in-process • 3
warranty-checks • 3
info-needed • 2
preauth-pending • 1
parts-inquiry • 1
write-off • 1
Sample claims
Open any sample to jump straight into Claims search.
Cleanup
Manufacturer noise hotspots
unknown
6,986
130,058 noisy files • no direct claim search target
inbox-(978)-dashboard-ride-marketing-files
1
149 noisy files • no direct claim search target
inbox-(1187)-dashboard-ride-marketing-files
1
144 noisy files • no direct claim search target
inbox-(1174)-dashboard-ride-marketing-files
1
137 noisy files • no direct claim search target
Cleanup
Suspect claim IDs
13373ro
117d
GRE 8220 • forest-river • preauth-pending
Path hint: 13373_1 / 13373 - duplicate / 13373ro.pdf
54a01968-f439-45a1-aa2a-72380e20a66e
117d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / 54a01968-f439-45a1-aa2a-72380e20a66e.jpg
84bf6837-ed7f-4a25-b581-8cbf718e38bc
117d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / 84bf6837-ed7f-4a25-b581-8cbf718e38bc.jpg
c8fff32b-0217-4f19-8ee9-b93216c383cb
117d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / c8fff32b-0217-4f19-8ee9-b93216c383cb.jpg
e5fca110-b277-4ed7-888c-8e02483fffe2
117d
GRE 8220 • grand-design • info-needed
Path hint: Grand Design / 13347_1 / e5fca110-b277-4ed7-888c-8e02483fffe2.jpg
Dealer pressure
Cleanup by dealer
Dealer
GRE 8220
Open claims 226 • dominant Aged open claims (42)
Aged 180d+ 42 • suspect OEM 5 • suspect IDs 23
Dealer
MYRV 12024
Open claims 113 • dominant Suspect claim IDs (14)
Aged 180d+ 5 • suspect OEM 1 • suspect IDs 14
Dealer
BARV600
Open claims 9 • dominant Suspect OEM claims (5)
Aged 180d+ 2 • suspect OEM 5 • suspect IDs 0
Dealer
TRI 1202
Open claims 94 • dominant Aged open claims (5)
Aged 180d+ 5 • suspect OEM 0 • suspect IDs 0
Dealer
LIN 1025
Open claims 42 • dominant Aged open claims (1)
Aged 180d+ 1 • suspect OEM 0 • suspect IDs 1
Ownership
Cleanup by processor
Processor
Alix
Dealers GRE 8220, LIN 1025
Priority 163 • open claims 268 • dominant Aged open claims (43)
Aged 180d+ 43 • suspect OEM 5 • suspect IDs 24
Processor
Stephanie
Dealers MYRV 12024
Priority 31 • open claims 113 • dominant Suspect claim IDs (14)
Aged 180d+ 5 • suspect OEM 1 • suspect IDs 14
Processor
Ashlee
Dealers BARV600, TRI 1202
Priority 31 • open claims 103 • dominant Aged open claims (7)
Aged 180d+ 7 • suspect OEM 5 • suspect IDs 0