Claim explorer / evidence thread
Claim 74268
MYRV 12024 • Stephanie • Approved / Unpaid • rpod
risk 0.00
deadline Approaching deadline
images 0
matched 0
gaps 27
Warranty deadline timeline
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Uploaded
Completed stage
3d elapsed • 0d remaining
Analyzed
Completed stage
3d elapsed • 0d remaining
Awaiting OEM
Completed stage
3d elapsed • 0d remaining
Auto-Approved
Approaching deadline
3d elapsed • 12d remaining
Payment Due
Upcoming statutory deadline
3d elapsed • 42d remaining
Escalation Eligible
Upcoming statutory deadline
3d elapsed • 7d remaining
Resolved
Upcoming statutory deadline
3d elapsed • 7d remaining
AI Claim Analysis
Estimated Recovery Amount
$6,750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
27
No active evidence gaps are listed.
Deadline Status
Approaching deadline
3 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 79 • RO lines 27 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 0
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comments not linked • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Oct 28, 2026, 2:51 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
3 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Rpod/74268/WO_74268_JOB_9_2026.10.26_10.56.14.jpg
Timeline
First seen Oct 28, 2026, 2:51 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
4 indexed side comments on this claim.
Latest visible thread signal
Oct 30, 2026, 1:19 PM • processor • Jobs 5 & 6 will have shop supplies
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 9
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
CUSTOMER STATES THE HOLDER ON THE TONGUE, DRIVERS SIDE BROKE OFF
gap • confidence 0.00
cause
Broke off LOUIS CASUSE JR, DONALD Customer #: 61136
gap • confidence 0.00
correction
Recommend replacement of the safety chain, seven way holder that screws to the side of the tongue. Will require removing two screws, setting the new piece in place and reattach it with the two screws. Part will have to be ordered. Requesting a total of .25
gap • confidence 0.00
complaint
CUSTOMER STATES THE SEAL IS COMING OUT OF THE FRONT DRIVERS SIDE WINDOW
gap • confidence 0.00
cause
Foam seal slid out from under the edge of the outside of the window. Found two of the screws inside on the retaining ring were not drilled into the frame of the window. They were actually drilled into the frame of the unit therefore, it did not draw the window in fully as it should be and compress the foam seal, allowing it to slip down.
gap • confidence 0.00
correction
Correction; Removed the window screen, removed the side screws and bottom screws from the inside retaining ring, gently pulled the window loose on the bottom. Reset the foam sealand pressed the window back into the side of the unit. Went inside insured that each of the screws holding the window in place were drilled into the actual window and not to the structure of the unit compressing the foam seal as it is intended to be. Reinstalled the window screen. Job is complete. Requesting .20
gap • confidence 0.00
complaint
CUSTOMER STATES REAR JACK ON PASS. SIDE IS BENT
gap • confidence 0.00
cause
Jack is bent. Appears it was not fully retracted and may have hit something, or the customer attempted to lift the trailer using the jack. There appears damage on the foot, the bottom and the front of the jack. It is bent towards the rear as if it hooked something. The center bolt is bent
gap • confidence 0.00
correction
Recommend replacing the jack. This would require removing the old jack and installing the new jack. Job on hold for approval. Requesting .50
gap • confidence 0.00
complaint
CUSTOMER STATES ALL THE OVERHEAD CABINETS ARE OUT OF ALIGNMENT & HINGES ARE LOOSE - 2 ABOVE THE SINK & 4 ABOVE THE DINETTE TABLE
gap • confidence 0.00
cause
Cabinet doors out of alignment
gap • confidence 0.00
correction
Started with the cabinet doors above the kitchen sink. Used the alignment screws on the hinges and realigned the cabinets. They are now even and they close properly. Moved to the cabinet doors above the dinette did the exact same thing working the alignment screws until each of the doors were aligned with each other, closing properly and looking normal. Requesting .25 Job complete LOUIS CASUSE JR, DONALD Customer #: 61136
gap • confidence 0.00
complaint
CUSTOMER STATES AT THE DINETTE AREA, WHEN LOOKING AT WHERE THE TABLE WOULD BE, THE STRAP HAS BROKE
gap • confidence 0.00
cause
Screw pulled out of the paneling, causing a much larger hole
gap • confidence 0.00
correction
Threaded the phillips head bolt and nut with a backing washer through the panel making it *61136* fit in the larger hole in the paneling. Re-secure the safety strap. Requesting .10 Job complete
gap • confidence 0.00
complaint
CUSTOMER STATATE THE MICROWAVE IS NOT SECURED
gap • confidence 0.00
cause
Screws fell out of the side of the microwave to the mounting plate
gap • confidence 0.00
correction
Removed the six screws from the outside of the mounting plate and slid the microwave out to discover two screws missing on the right side of the mounting plate for the microwave to be held securely within the hole Replace the two screws slid the microwave back into place reattach the six screws on the outside of the mounting plate. Job is now complete request requesting 15 minutes
gap • confidence 0.00
complaint
CUSTOMER STATES SHADE AT FRONT OF BED WILL NOT ROLL UP STRAIGHT
gap • confidence 0.00
cause
Blind was slightly misaligned, appeared to have been pushed on one side harder than the other side and got it out of alignment
gap • confidence 0.00
correction
Pulled the blind all the way down using the handles on both sides slowly push the blind back up evenly as it went back up it realigned the wrinkle in the blind, went away, pulled the blind down *74268* again pushed it back up and sharing that it was being pushed from the handles on both sides the blind now goes up and down smoothly and correctly Customer needs to be told the blind must be moved simultaneously from both sides and order for it not to bind Job is complete requesting 15 minutes
gap • confidence 0.00
complaint
CUSTOMER STATES THE AC IS VERY LOUD WHEN ON
gap • confidence 0.00
cause
Customer complaint air conditioner makes excessive noise
gap • confidence 0.00
correction
Found this unit does not have overhead ducting. It is a straight drop out of the air LOUIS CASUSE JR, DONALD Customer #: 61136 conditioner. Turn the air conditioner on set it on automatic due to the ambient temperature inside the unit. I had to turn it all the way down to 60. Did run the air conditioner for a period of time to start up you could hear the fan star of the the compressor start air blowing straight down out of the deck as intended as installed by the factory. The sound is normal. The compressor sound is normal. The fan sound is normal. Did not find any issues with the air conditioner. Job is complete. Requesting 15 minutes
gap • confidence 0.00
complaint
CUSTOMER STATES YOU CAN SEE LIGHT AT THE WHEEL WELL INSIDE UNIT, WHEN STANDING AT DINETTE AREA IT WILL BE ON THE RIGHT SIDE
gap • confidence 0.00
cause
Light visible through the fender well
gap • confidence 0.00
correction
The correction removed the trim and screwed to the floor with the three screws Remove the metal trim on top of the fender well Used foam spray seal the entire area Allowed the foam spray to set trimmed off the excess put the metal ring back in place reinstalled the floor trim no light is visible. Job is now complete. Request requesting 30 minutes
gap • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • Oct 29, 2026, 9:54 AM
@Jeannette B Just FYI - given the notes on job 3 - I don't think FR will approve this at all. I am putting it in, so you have a denial for the customer if needed, but just wanted to let you know.
Stephanie Kendziorski
processor • Oct 29, 2026, 10:19 AM
Submitted PA 2850584
Stephanie Kendziorski
processor • Oct 30, 2026, 1:17 PM
@Jeannette B Job 1 approved .1
Job 2 approved .2
Job 3 approved - part only at this time, I am going to email about this, it looks like the labor got 0'ed out somehow.
Job 4 approved .3
Job 5 approved .1
Job 6 approved .2
Job 7 approved .2
Job 8 approved .2
Job 9 approved .2
Stephanie Kendziorski
processor • Oct 30, 2026, 1:19 PM
Jobs 5 & 6 will have shop supplies
Claim Files
74268.pdf
main-pdf • Oct 28, 2026, 2:51 PM • 327,864 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Rpod/74268/74268.pdf