Claim explorer / evidence thread
Claim 73831
MYRV 12024 • Stephanie • Info Needed • newmar
risk 0.00
deadline Pending
images 0
matched 0
review 19
Warranty deadline timeline
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19d elapsed • 11d remaining
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Payment Due
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19d elapsed • 26d remaining
Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
19
No active evidence gaps are listed.
Deadline Status
Pending
19 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
5
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 13, 2026, 2:00 PM to Aug 27, 2026, 2:56 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
19 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Newmar/73831/PA.pdf
Timeline
First seen Aug 13, 2026, 2:00 PM • last seen Aug 27, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Aug 26, 2026, 3:34 PM • processor • @Brian P Please see the email I sent you with the form from Coleman to proceed further.
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 1 • info / missing-doc asks 0 • approval signals 1
Best move
Escalation / denial review should happen before more packet browsing.
Quick Actions
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Images
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Claim Lines
complaint
GENERATOR WILL NOT SLIDE OUT
needs-review • confidence 0.04
cause
Cable conduit slipping in retaining bracket. Dirty latch and dry mechanism.
needs-review • confidence 0.12
correction
Resecured and fastened cable conduit to frame. Cleaned and lubricated latch and mechanism. Tested. Completed. Note: Genset drawer is heavy. Give slight push to hood when pulling latch for genset to release smoothly. 1.00HRS *59965*
needs-review • confidence 0.12
complaint
CUSTOMER STATES THE TPMS RANDOMLY SHOWS INCORRECTLY READINGS AFTER TRAVELING 100MILES
needs-review • confidence 0.33
cause
SUBLET Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: CUSTOMER STATES THE ENGINE LIGHT IS ON. SEND TO FREIGHTLINER OIL CHANGE IN ENGINE AND GENERATOR. CAUSE: SUBLET Page 1 of 4 © 2026 Integrated Dealer Systems *73831* Promised Date: 30 SEP 26 W/O: 73831 Subtotal for Job #4: 0.00 Job #5 - Warranty COMPLAINT: CUSTOMER STATES THE ENTRY DOOR HANDLE LOOSE CAUSE: Loose
partial-match • confidence 0.49
correction
Tightened and tested. Handle will have some movement due to free floating grab handle design. Completed .30HRS
needs-review • confidence 0.31
complaint
CUSTOMER STATES THERE IS A NOISE WHILE IN TRANSIT AT PASSENGER AREA
needs-review • confidence 0.13
cause
Couldnt duplicate any abnormal noises on test drive.
needs-review • confidence 0.00
correction
Couldnt duplicate
needs-review • confidence 0.00
complaint
CUSTOMER STATES BEDROOM SLIDING SEPARATING FROM OTHER DOOR
needs-review • confidence 0.12
cause
Out of track. Derailment
needs-review • confidence 0.00
correction
Removed guide. Reinstalled into track. Adjusted and reinstalled guide. Tested. Note: be gentle. Doors are heavy and hardware is small. Completed .50HRS
needs-review • confidence 0.12
complaint
CUSTOMER STATES AIR SYSTEM LEAKING (FREIGHTLINER)
needs-review • confidence 0.30
cause
SUBLET Subtotal for Job #8: 0.00 Job #9 - Warranty COMPLAINT: CUSTOMER STATES LEVELING JACKS ARE SLOW TO RETRACT CAUSE: Dirty and dry shafts/ seals
needs-review • confidence 0.30
correction
Cleaned and lubricated all jack legs and seals. Tested on retract after cleaning. Leveling system retracts normally. Completed Page 2 of 4 © 2026 Integrated Dealer Systems *73831* Promised Date: 30 SEP 26 W/O: 73831
partial-match • confidence 0.40
complaint
CUSTOMER STATES FRONT HOOD RUBS AT BOTTOM OF DRIVER SIDE
needs-review • confidence 0.05
cause
Touching
needs-review • confidence 0.00
correction
Performed adjustments to bumper. Test drove and verified rubbing has been eliminated. Completed .50HRS *73831*
needs-review • confidence 0.06
complaint
CUSTOMER STATES CHECK ALL 3 AC'S FOR PROPER OPERATION AND COOLING. WITH 3 AC'S ON COACH BARELY COOLS / REAR AC MAKING NOISE
needs-review • confidence 0.28
cause
Front ac delta temp at 5 degrees. Compressor amperage at 3 amps. Loss of refrigerant. Middle ac has low air flow. Rear ac ok.
needs-review • confidence 0.28
correction
Replace front ac roof unit. Reseal air manifold on mid ac. Recommend coil clean service on mid and rear ac. 6.00HRS TENNYSON, EVENLYN Customer #: 59965
needs-review • confidence 0.28
Evidence Thread
Ashlee Olsen
processor • Aug 13, 2026, 2:00 PM
approved
job 2 .5
job 5 .3
job 7 1
job 10 .5
job 11 denied-this unit is 4+months beyond warranty
Stephanie Kendziorski
processor • Aug 25, 2026, 1:51 PM
Submitted line for front AC for PA
Stephanie Kendziorski
processor • Aug 26, 2026, 3:34 PM
@Brian P Please see the email I sent you with the form from Coleman to proceed further.
Claim Files
73831.pdf
main-pdf • Aug 12, 2026, 11:45 AM • 317,793 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Newmar/73831/73831.pdf