Claim explorer / evidence thread
Claim 14010
GRE 8220 • Alix • Info Needed • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 1
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
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Payment Due
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
$1,000.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
58 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 13 • RO lines 6 • human-described photos 11 • 3C yellow • reconciliation reconciled • linked side comments 2
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 3, 2026, 5:24 PM to Oct 31, 2026, 5:45 PM.
Indexed evidence
2 docs / 4 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/14010 - SIDIE
Timeline
First seen Sep 3, 2026, 5:24 PM • last seen Oct 31, 2026, 5:45 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Oct 26, 2026, 8:53 AM • processor • Following up on this. We are in need of the serial tag.
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Furrion refrigerator runs then shuts off; interior light works; hard reset produced no change.
Human interpretation • confidence 0.94
supporting-image
Refrigerator diagnostic form: compressor runs, but temperatures remain 66°F fresh food and 65°F freezer after 2 hours.
Human interpretation • confidence 0.93
supporting-image
Furrion refrigerator runs then shuts off; interior light cycles. Hard reset did not resolve.
Human interpretation • confidence 0.94
supporting-image
Refrigerator diagnostic form shows compressor runs but temperatures remain 66°F/65°F after 2 hours.
Human interpretation • confidence 0.94
Claim Lines
complaint
CUSTOMER STATES REFER IS NOT COOLING 12V W 1020 GRAND REFER
partial-match • confidence 0.38
complaint
CUSTOMER STATES REFER IS NOT COOLING 12V W 1020 GRAND REFER
partial-match • confidence 0.38
complaint
CUSTOMER STATES REFER IS NOT COOLING 12V W 1020 GRAND REFER
partial-match • confidence 0.38
complaint
CUSTOMER STATES REFER IS NOT COOLING 12V W 1020 GRAND REFER
needs-review • confidence 0.06
cause
pics taken of model refrigerator is not cool lights on inside I did hard reset no change I checked wiring size 10 gauge checked voltage to control board that was 13.02 dc I also checked voltage at compressor that was 12.98dc I also did amp draw on compressor wire that was 5.98 and it should 15 amps low coolant refrigerator
matched • confidence 0.71
cause
pics taken of model refrigerator is not cool lights on inside I did hard reset no change I checked wiring size 10 gauge checked voltage to control board that was 13.02 dc I also checked voltage at compressor that was 12.98dc I also did amp draw on compressor wire that was 5.98 and it should 15 amps low coolant refrigerator
partial-match • confidence 0.60
cause
pics taken of model refrigerator is not cool lights on inside I did hard reset no change I checked wiring size 10 gauge checked voltage to control board that was 13.02 dc I also checked voltage at compressor that was 12.98dc I also did amp draw on compressor wire that was 5.98 and it should 15 amps low coolant refrigerator
partial-match • confidence 0.60
cause
pics taken of model refrigerator is not cool lights on inside I did hard reset no change I checked wiring size 10 gauge checked voltage to control board that was 13.02 dc I also checked voltage at compressor that was 12.98dc I also did amp draw on compressor wire that was 5.98 and it should 15 amps low coolant refrigerator
needs-review • confidence 0.23
correction
needs complete new refrigerator CLAIM NUMBER 7096075 REQUEST 2 HOURS AND REFER
partial-match • confidence 0.47
correction
needs complete new refrigerator CLAIM NUMBER 7096075 REQUEST 2 HOURS AND REFER
partial-match • confidence 0.39
correction
needs complete new refrigerator CLAIM NUMBER 7096075 REQUEST 2 HOURS AND REFER
partial-match • confidence 0.39
correction
needs complete new refrigerator CLAIM NUMBER 7096075 REQUEST 2 HOURS AND REFER
needs-review • confidence 0.16
Evidence Thread
Alix Mongiat
processor • Sep 15, 2026, 9:03 AM
Following up on this, can you get the form filled out and added to this folder so we can submit this for you?
Dustin Lucas
dealer_or_external • Sep 24, 2026, 4:27 PM
@Alix M form uploaded for refer
Alix Mongiat
processor • Sep 24, 2026, 4:52 PM
This has been submitted for approval.
Alix Mongiat
processor • Oct 13, 2026, 9:35 AM
Following up on this. Thank you!!
iClaims AI
processor • Oct 16, 2026, 11:29 PM
Hi everyone — I reviewed the work order, 11 photos, refrigerator checklist, and sidebar thread. The thread says this was submitted for approval on Sep 24, but Grand Design requested the refrigerator serial tag and followed up again Oct 13. The checklist in the folder is present but its dealer, coach, refrigerator model/serial, diagnostic fields, and temperature/voltage-drop sections are blank; please confirm whether the Oct 13 photos include the requested serial tag and upload a completed checklist. The RO records 13.02 V at the control board, 12.98 V at the compressor, and 5.98 A against an expected 15 A, and requests a replacement refrigerator plus 2 hours, while the labor table lists 0.5 hour. Please reconcile the labor amount and confirm the current PA/manufacturer status. Thanks. @Chris B @Alix M @Randall B @Matt F @Heidi H @Tricia H @Destinee M @Kimberly F
Alix Mongiat
processor • Oct 26, 2026, 8:53 AM
Following up on this. We are in need of the serial tag.
Claim Files
Furrion Refrigerator Warranty Request Form (1).pdf
pdf • Sep 4, 2026, 9:03 AM • 102,728 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/14010 - SIDIE/Furrion Refrigerator Warranty Request Form (1).pdf
14010 - SIDIE.pdf
pdf • Sep 3, 2026, 5:19 PM • 73,006 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/14010 - SIDIE/14010 - SIDIE.pdf