Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$32,025.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
159
Average days since submission in view.
Payment due runway
5
Average days until OEM payment is due.
Workflow grid

Claim queue

573 visible claims

74267-1 YELLOW Score 61 / 100

MYRV 12024 • Stephanie • prime-time
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
0
Review • Auto n/a • Payment 45d
3Cs / time / pictures / docs: pending / pending / pending / matched

27915 YELLOW Score 61 / 100

TRI 1202 • Ashlee • k-z-rv
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
1
Review • Auto n/a • Payment 44d
3Cs / time / pictures / docs: pending / pending / pending / matched

74279-1 YELLOW Score 61 / 100

MYRV 12024 • Stephanie • newmar
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
1
Review • Auto n/a • Payment 44d
3Cs / time / pictures / docs: pending / pending / pending / matched

27913 YELLOW Score 61 / 100

TRI 1202 • Ashlee • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
1
Review • Auto n/a • Payment 44d
3Cs / time / pictures / docs: pending / pending / pending / matched

27909 YELLOW Score 61 / 100

TRI 1202 • Ashlee • dutchman
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
1
Late OEM Response • Auto 29d • Payment 44d
3Cs / time / pictures / docs: pending / pending / pending / matched

81313 YELLOW Score 48 / 100

BARV600 • Ashlee • unknown OEM
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
2
Review • Auto n/a • Payment 43d
3Cs / time / pictures / docs: pending / pending / pending / pending

74265 YELLOW Score 61 / 100

MYRV 12024 • Stephanie • rpod
Awaiting OEM Response
Recovery
$175.00
Short-Paid
$0.00
Days
3
Denial • Auto n/a • Payment 42d
3Cs / time / pictures / docs: pending / pending / pending / matched

74268 RED Score 33 / 100

MYRV 12024 • Stephanie • rpod
Auto-Approved / Approved
Recovery
$175.00
Short-Paid
$0.00
Days
3
Denial • Auto n/a • Payment 42d
3Cs / time / pictures / docs: pending / mismatch / pending / matched
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
74267-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Pre-Auth Needed
RO pending
prime-time Oct 30, 2026 0d
Auto n/a
Awaiting OEM Response
Review
Heat 1
1 comments • 0 follow-ups
Review @Jeannette B
Seen
Paid $0.00 • Recovery $0.00
27915 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Pre-Auth Needed
RO pending
k-z-rv Oct 30, 2026 1d
Auto n/a
Awaiting OEM Response
Review
Heat 1
1 comments • 0 follow-ups
Review @Stephanie D WO 27915 Hey! On job 1, you say replace freezer door, but you also have the drawer on the first two C's. I'm guessing you mean freezer door, but want to make sure before I submit this. Thanks!
Seen
Paid $0.00 • Recovery $0.00
74279-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Pre-Auth Needed
RO pending
newmar Oct 30, 2026 1d
Auto n/a
Awaiting OEM Response
Review
Heat 1
1 comments • 0 follow-ups
Review @Jeannette B
Seen
Paid $0.00 • Recovery $0.00
27913 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Pre-Auth Needed
RO pending
forest-river Oct 30, 2026 1d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review Yes of course! Do what you need to do! I just didn't want you thinking I was neglecting it.
Seen
Paid $0.00 • Recovery $0.00
27909 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
dutchman Oct 29, 2026 1d
Auto 29d
Auto-Approved / Approved
Late OEM Response
Heat 1
1 comments • 0 follow-ups
Late OEM Response submitted PREAUTH174465
Seen
Paid $0.00 • Recovery $0.00
81313 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
BARV600 Ashlee DAF
RO pending
unknown Oct 29, 2026 2d
Auto n/a
Awaiting OEM Response
Review
Heat 1
1 comments • 0 follow-ups
Review submitted at dealership case #00268689
Seen
Paid $0.00 • Recovery $0.00
74265 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
rpod Oct 28, 2026 3d
Auto n/a
Awaiting OEM Response
Denial
Heat 16
12 comments • 0 follow-ups
Denial • Recovery $175.00 @Stephanie K I did not see the response about heating the smoothing Job 2. I will check with the tech and let you know.,
Seen
Paid $0.00 • Recovery $175.00
74268 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
rpod Oct 28, 2026 3d
Auto n/a
Auto-Approved / Approved
Denial
Heat 2
2 comments • 0 follow-ups
Denial • Recovery $175.00 Submitted PA 2850584
Seen
Paid $0.00 • Recovery $175.00
27898 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
k-z-rv Oct 28, 2026 3d
Auto 27d
Auto-Approved / Approved
Denial
Heat 2
2 comments • 0 follow-ups
Denial • Recovery $175.00 approved job 1 .2 job 2 .3 job 3 denied, this can be normal in first few uses. No defect present to cover as warranty
Seen
Paid $0.00 • Recovery $175.00
27864 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
k-z-rv Oct 28, 2026 3d
Auto n/a
Auto-Approved / Approved
Review
Heat 3
3 comments • 0 follow-ups
Review @Tessa C @Cole P Approved to order the following: Line 1 : docking station box Line 2: pass side top decal photos on claim and in folder of parts needed
Seen
Paid $0.00 • Recovery $0.00
13383 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Oct 28, 2026 3d
Auto 27d
Awaiting OEM Response
Late OEM Response
Heat 7
7 comments • 0 follow-ups
Late OEM Response @Matt F @Chris B This was approved for 1 hour with the note - update claim when cause is determind I will make a mental note of this so there is no further delays on my end when submitting a request for diagnosis. Thank
Seen
Paid $0.00 • Recovery $0.00
doc03860320260519155621 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
grand-design May 19, 2026 164d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
74027-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
prime-time Oct 27, 2026 4d
Auto 26d
Auto-Approved / Approved
Late OEM Response
Heat 5
5 comments • 0 follow-ups
Late OEM Response Oh jeeze, sorry! Yes, job 2 is approved for .05 and job 3 is approved for .5
Seen
Paid $0.00 • Recovery $0.00
27901 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
k-z-rv Oct 27, 2026 4d
Auto n/a
Auto-Approved / Approved
Review
Heat 4
4 comments • 0 follow-ups
Review @Stephanie D part wasnt listed. emailed team2
Seen
Paid $0.00 • Recovery $0.00
74275 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie Pre-Auth Needed
RO pending
highland-ridge Oct 27, 2026 4d
Auto 26d
Awaiting OEM Response
Missing Documentation
Heat 10
8 comments • 0 follow-ups
Missing Documentation @Jeannette B Approved 1.0 for inspection/repair for recall
Seen
Paid $0.00 • Recovery $0.00
27886 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Oct 27, 2026 4d
Auto n/a
Auto-Approved / Approved
Review
Heat 10
10 comments • 0 follow-ups
Review @Stephanie D ON ORDER 18474 FORWARDED YOU EMAIL STATING THIS WAS THE CORRECT FABRIC
Seen
Paid $0.00 • Recovery $0.00
73970-1 YELLOW Score 66 / 100
3Cs / time / pictures / docs: pending / matched / pending / matched
MYRV 12024 Stephanie Info Needed
RO pending
open-range Oct 26, 2026 4d
Auto n/a
Awaiting OEM Response
Review
Heat 2
2 comments • 0 follow-ups
Review Draft J01647430-001
Seen
Paid $0.00 • Recovery $0.00
27796 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee OEM Review
RO pending
forest-river Oct 26, 2026 4d
Auto n/a
Awaiting OEM Response
Review
Heat 5
5 comments • 0 follow-ups
Review submitted C#2848043
Seen
Paid $0.00 • Recovery $0.00
27889 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Oct 26, 2026 5d
Auto n/a
Auto-Approved / Approved
Review
Heat 6
6 comments • 0 follow-ups
Review @Stephanie D ON ORDER 18477
Seen
Paid $0.00 • Recovery $0.00
74250-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
open-range Oct 26, 2026 5d
Auto n/a
Awaiting OEM Response
Review
Heat 4
4 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
73988-1 YELLOW Score 66 / 100
3Cs / time / pictures / docs: pending / matched / pending / matched
MYRV 12024 Stephanie Info Needed
RO pending
prime-time Oct 26, 2026 5d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 6
4 comments • 0 follow-ups
Missing Documentation Job 3 - vendor is also requesting a better picture of the stamp/etching on the faucet. It is blurry and they can't read it.
Seen
Paid $0.00 • Recovery $0.00
27892 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Oct 26, 2026 5d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review FR sent this to the wrong vendor. It was submitted to Dicor this morning
Seen
Paid $0.00 • Recovery $0.00
14379 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix OEM Review
RO pending
forest-river Oct 26, 2026 5d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 8
4 comments • 0 follow-ups
Missing Documentation Moving this to PART RETURN.  Please attach tracking information. Part will be processed when received.
Seen
Paid $0.00 • Recovery $0.00
74182 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
prime-time Oct 24, 2026 7d
Auto n/a
Awaiting OEM Response
Denial
Heat 3
3 comments • 0 follow-ups
Denial • Recovery $175.00 Submitted for payment
Seen
Paid $0.00 • Recovery $175.00
74263 YELLOW Score 66 / 100
3Cs / time / pictures / docs: pending / matched / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
newmar Oct 23, 2026 7d
Auto 23d
Auto-Approved / Approved
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response @Brian P Approved .65, not seeing a need for any shop supplies on this one, unless there is something else being done where they would be used.
Seen
Paid $0.00 • Recovery $0.00
73960-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Info Needed
RO pending
coachmen Oct 22, 2026 8d
Auto 22d
Awaiting OEM Response
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response @Jeannette B FR advised a step replacement for line 01. It is authorized for .5 For the repair/replacement to the cabinet that the steps are hitting, it needs to be put in as a separate line. Let me know if it can be rep
Seen
Paid $0.00 • Recovery $0.00
73964-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
coachmen Oct 22, 2026 9d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 8
6 comments • 0 follow-ups
Missing Documentation @Stephanie K Uploaded pictures. The only tags he was able to find were the size of the blinds
Seen
Paid $0.00 • Recovery $0.00
27877 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
dutchman Oct 22, 2026 9d
Auto n/a
Auto-Approved / Approved
Review
Heat 5
5 comments • 0 follow-ups
Review @Stephanie D ON ORDER 18468
Seen
Paid $0.00 • Recovery $0.00
73961-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Pre-Auth Needed
RO pending
forest-river Oct 22, 2026 9d
Auto 21d
Awaiting OEM Response
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response @Jeannette B Job 1 authorized - no labor, just parts Job 2 - approved .4 Job 3 approved .35
Seen
Paid $0.00 • Recovery $0.00
74246 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
jayco Oct 21, 2026 9d
Auto 21d
Auto-Approved / Approved
Denial
Heat 2
2 comments • 0 follow-ups
Denial • Recovery $175.00 @Jeannette B Job 1 approved 1.0 - will have shop supplies Job 2 approved .45 Job 3 - denied Job 4 - approved .5 Job 7 - I did try for this but it was denied
Seen
Paid $0.00 • Recovery $175.00
27873 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee OEM Review
RO pending
forest-river Oct 21, 2026 9d
Auto n/a
Awaiting OEM Response
Review
Heat 6
6 comments • 0 follow-ups
Review put in service folder for repairs
Seen
Paid $0.00 • Recovery $0.00
27860 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
nucamp Oct 21, 2026 9d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 14
10 comments • 0 follow-ups
Missing Documentation Yes ma'am!
Seen
Paid $0.00 • Recovery $0.00
73962-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Info Needed
RO pending
forest-river Oct 21, 2026 10d
Auto n/a
Awaiting OEM Response
Review
Heat 6
6 comments • 0 follow-ups
Review Submitted PA 2844189
Seen
Paid $0.00 • Recovery $0.00
74203 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
rpod Oct 21, 2026 9d
Auto 21d
Auto-Approved / Approved
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response @Jeannette B Job 1 approved .5 - no shop supplies needed that I can tell from the tech notes Job 2 approved 1.5 Job3 approved 1.5 - excessive time, FR reduced
Seen
Paid $0.00 • Recovery $0.00
74204-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
newmar Oct 21, 2026 10d
Auto n/a
Awaiting OEM Response
Review
Heat 5
5 comments • 0 follow-ups
Review Submitted for apyment
Seen
Paid $0.00 • Recovery $0.00
81271 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
BARV600 Ashlee DAF
RO pending
unknown May 5, 2026 178d
Auto n/a
Payment Deadline Violated
Review
Heat 2
2 comments • 0 follow-ups
Review submitted at dealership case#00268099
Seen
Paid $0.00 • Recovery $0.00
73965-1 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
forest-river Oct 20, 2026 10d
Auto 20d
Auto-Approved / Approved
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response @Jeannette B Job 1 approved .5 - FR reduced to flat rate, time excessive and no explanation for extra time. Job 2 approved .2 - FR reduced to flat rate, no explanation for extra time. Will have shop supply (screw)
Seen
Paid $0.00 • Recovery $0.00
27868 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
dutchman Oct 20, 2026 11d
Auto n/a
Auto-Approved / Approved
Review
Heat 5
5 comments • 0 follow-ups
Review @Stephanie D on order 18471
Seen
Paid $0.00 • Recovery $0.00
73963-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
forest-river Oct 20, 2026 11d
Auto 19d
Auto-Approved / Approved
Missing Documentation
Heat 8
6 comments • 0 follow-ups
Missing Documentation @Jeannette B Approved .5
Seen
Paid $0.00 • Recovery $0.00
74028-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Info Needed
RO pending
prime-time Oct 20, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 5
5 comments • 0 follow-ups
Review @Stephanie K Good morning! I had given back to the tech on 10.22.26. Today I gave it to Chris to give to tech for what you are needing.
Seen
Paid $0.00 • Recovery $0.00
74189 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
open-range Oct 20, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
14442 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Oct 20, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 7
7 comments • 0 follow-ups
Review Following up on this again.
Seen
Paid $0.00 • Recovery $0.00
74234 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
newmar Oct 20, 2026 11d
Auto 19d
Auto-Approved / Approved
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response Job 2 approved .5 - I am thinking since there was no response, and just an approval after I asked about it, that it is supposed to be clear like Jason said, and not red as was advised on the claim.
Seen
Paid $0.00 • Recovery $0.00
14212 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Oct 20, 2026 11d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 16
10 comments • 0 follow-ups
Missing Documentation Moving to approved- if you get an estimate for Job 7, please upload the estimate and tag me here to let me know I have to enter for approval. Thanks!
Seen
Paid $0.00 • Recovery $0.00
81269 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
BARV600 Ashlee DAF
RO pending
unknown Oct 19, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 1
1 comments • 0 follow-ups
Review submitted at dealership C#781940
Seen
Paid $0.00 • Recovery $0.00
27852 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Oct 19, 2026 12d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 9
7 comments • 0 follow-ups
Missing Documentation @Tessa C Approved to order a skylight for line 1
Seen
Paid $0.00 • Recovery $0.00
73971-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
open-range Oct 19, 2026 12d
Auto 18d
Auto-Approved / Approved
Denial
Heat 15
11 comments • 0 follow-ups
Denial • Recovery $350.00 Job 8 is now approved for 1.0 - freezer door
Seen
Paid $0.00 • Recovery $350.00
14434 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Info Needed
RO pending
crossroads Oct 19, 2026 12d
Auto 18d
Awaiting OEM Response
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response I have emailed Keystone to note this on the VIN prior to warranty expiration. I am going to move this to PA Info needed until we receive the full 3 C's and can enter it into the system for approval.
Seen
Paid $0.00 • Recovery $0.00
27849 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
k-z-rv Oct 17, 2026 13d
Auto 17d
Awaiting OEM Response
Denial
Heat 13
13 comments • 0 follow-ups
Denial • Recovery $525.00 ---TESTING/LEARNING--- @Chris B @Tricia H - KZ: $437.50 requested; $0 approved (out of warranty). - Oct 26: Stephanie asked the customer about extended warranty; no response is recorded here. - Next: confirm the plan/c
Seen
Paid $0.00 • Recovery $525.00
74236 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
east-to-west Oct 17, 2026 14d
Auto n/a
Awaiting OEM Response
Review
Heat 8
8 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
74267-1 YELLOW Score 61 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: prime-time • Date: Oct 30, 2026 • Age: 0d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 45d
Unknown blocker Heat 1
Review
@Jeannette B
27915 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: k-z-rv • Date: Oct 30, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 44d
Unknown blocker Heat 1
Review
@Stephanie D WO 27915 Hey! On job 1, you say replace freezer door, but you also have the drawer on the first two C's. I'm guessing you mean freezer door, but want to make sure before I submit this. Thanks!
74279-1 YELLOW Score 61 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: newmar • Date: Oct 30, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 44d
Unknown blocker Heat 1
Review
@Jeannette B
27913 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: forest-river • Date: Oct 30, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 44d
Unknown blocker Heat 3
Review
Yes of course! Do what you need to do! I just didn't want you thinking I was neglecting it.
27909 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: dutchman • Date: Oct 29, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 29d • Payment Due 44d
Waiting on OEM Heat 1
Late OEM Response
submitted PREAUTH174465
81313 YELLOW Score 48 / 100
BARV600 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: unknown • Date: Oct 29, 2026 • Age: 2d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 43d
Unknown blocker Heat 1
Review
submitted at dealership case #00268689
74265 YELLOW Score 61 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: rpod • Date: Oct 28, 2026 • Age: 3d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 42d
Unknown blocker Heat 16
Denial • Recovery $175.00
@Stephanie K I did not see the response about heating the smoothing Job 2. I will check with the tech and let you know.,
74268 RED Score 33 / 100
MYRV 12024 • Stephanie
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / mismatch / pending / matched
OEM: rpod • Date: Oct 28, 2026 • Age: 3d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 42d
Unknown blocker Heat 2
Denial • Recovery $175.00
Submitted PA 2850584
27898 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: k-z-rv • Date: Oct 28, 2026 • Age: 3d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval 27d • Payment Due 42d
Waiting on OEM Heat 2
Denial • Recovery $175.00
approved job 1 .2 job 2 .3 job 3 denied, this can be normal in first few uses. No defect present to cover as warranty
27864 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: k-z-rv • Date: Oct 28, 2026 • Age: 3d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 42d
Waiting on processor Heat 3
Review
@Tessa C @Cole P Approved to order the following: Line 1 : docking station box Line 2: pass side top decal photos on claim and in folder of parts needed
13383 RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Oct 28, 2026 • Age: 3d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 27d • Payment Due 42d
Waiting on OEM Heat 7
Late OEM Response
@Matt F @Chris B This was approved for 1 hour with the note - update claim when cause is determind I will make a mental note of this so there is no further delays on my end when submitting a request for diagnosis. Thank
doc03860320260519155621 YELLOW Score 48 / 100
GRE 8220 • Alix
Payment Deadline Violated
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: grand-design • Date: May 19, 2026 • Age: 164d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Unknown blocker Heat 0
Review
No processed cue
74027-1 RED Score 24 / 100
MYRV 12024 • Stephanie
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: prime-time • Date: Oct 27, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 26d • Payment Due 41d
Waiting on OEM Heat 5
Late OEM Response
Oh jeeze, sorry! Yes, job 2 is approved for .05 and job 3 is approved for .5
27901 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: k-z-rv • Date: Oct 27, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 41d
Unknown blocker Heat 4
Review
@Stephanie D part wasnt listed. emailed team2
74275 YELLOW Score 48 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: highland-ridge • Date: Oct 27, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 26d • Payment Due 41d
Waiting on OEM Heat 10
Missing Documentation
@Jeannette B Approved 1.0 for inspection/repair for recall
27886 YELLOW Score 61 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: forest-river • Date: Oct 27, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 41d
Unknown blocker Heat 10
Review
@Stephanie D ON ORDER 18474 FORWARDED YOU EMAIL STATING THIS WAS THE CORRECT FABRIC
Showing the default live queue slice with recovery metrics, blocker ownership, and comment cues.
Cleanup

Unknown-stage backlog

159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf