Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$25,200.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
125
Average days since submission in view.
Payment due runway
6
Average days until OEM payment is due.
Workflow grid

Claim queue

536 visible claims

80923 RED Score 24 / 100

BARV600 • Ashlee • keystone
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
0
Review • Auto n/a • Payment 45d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

27657 RED Score 24 / 100

TRI 1202 • Ashlee • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
0
Review • Auto n/a • Payment 45d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

73928-1 RED Score 24 / 100

MYRV 12024 • Stephanie • open-range
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
0
Review • Auto n/a • Payment 45d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

80864 RED Score 24 / 100

BARV600 • Ashlee • unknown OEM
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
0
Review • Auto n/a • Payment 45d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

80411 RED Score 24 / 100

BARV600 • Ashlee • unknown OEM
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
0
Review • Auto n/a • Payment 45d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

73886-1 YELLOW Score 61 / 100

MYRV 12024 • Stephanie • rpod
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
1
Late OEM Response • Auto 29d • Payment 44d
3Cs / time / pictures / docs: pending / pending / pending / matched

73925-1 RED Score 12 / 100

MYRV 12024 • Stephanie • prime-time
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
1
Missing Documentation • Auto n/a • Payment 44d
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch

27647 RED Score 24 / 100

TRI 1202 • Ashlee • forest-river
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
1
Late OEM Response • Auto 29d • Payment 44d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
80923 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
BARV600 Ashlee DAF
RO pending
keystone Sep 1, 2026 0d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
27657 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Pre-Auth Needed
RO pending
forest-river Sep 1, 2026 0d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
73928-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Pre-Auth Needed
RO pending
open-range Sep 1, 2026 0d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
80864 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
BARV600 Ashlee DAF
RO pending
unknown Sep 1, 2026 0d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
80411 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
BARV600 Ashlee DAF
RO pending
unknown Sep 1, 2026 0d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
73886-1 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
rpod Aug 31, 2026 1d
Auto 29d
Auto-Approved / Approved
Late OEM Response
Heat 1
1 comments • 0 follow-ups
Late OEM Response @Jeannette B Approved .1
Seen
Paid $0.00 • Recovery $0.00
73925-1 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
MYRV 12024 Stephanie Info Needed
RO pending
prime-time Aug 31, 2026 1d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 4
2 comments • 0 follow-ups
Missing Documentation @Jeannette B The only pictures I have are for line 7. Can you send pics for the rest of the lines?
Seen
Paid $0.00 • Recovery $0.00
27647 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 31, 2026 1d
Auto 29d
Auto-Approved / Approved
Late OEM Response
Heat 14
10 comments • 2 follow-ups
Late OEM Response approved job 2 .4 job 3 .25
Seen
Paid $0.00 • Recovery $0.00
27639 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee OEM Review
RO pending
forest-river Aug 28, 2026 4d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review submitted C#2792929
Seen
Paid $0.00 • Recovery $0.00
27641 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
dutchman Aug 28, 2026 4d
Auto 26d
Auto-Approved / Approved
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response approved .5 KRV – Labor time adjusted allowing for proper repair procedure to be performed.
Seen
Paid $0.00 • Recovery $0.00
13972 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 27, 2026 4d
Auto n/a
Awaiting OEM Response
Review
Heat 4
4 comments • 0 follow-ups
Review This has been submitted for payment.
Seen
Paid $0.00 • Recovery $0.00
13912B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 27, 2026 5d
Auto 25d
Awaiting OEM Response
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response This was approved for 0.1 hour. Submitting for payment.
Seen
Paid $0.00 • Recovery $0.00
73914-1 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie OEM Review
RO pending
prime-time Aug 27, 2026 5d
Auto n/a
Awaiting OEM Response
Review
Heat 4
4 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
73082B YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
prime-time Aug 27, 2026 5d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review I corrected on our workorder. Thank you!
Seen
Paid $0.00 • Recovery $0.00
73428 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie OEM Review
RO pending
newmar Aug 26, 2026 6d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
73782 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie Info Needed
RO pending
open-range Aug 26, 2026 6d
Auto 24d
Awaiting OEM Response
Denial
Heat 3
3 comments • 0 follow-ups
Denial • Recovery $175.00 @Jeannette B Job 1 approved .5 Job 03 - denied - Jayco is saying they can't see a problem. I reviewed the pictures again, and I also can't tell that the door frame is loose - but I am wondering - the pictures for job 3 l
Seen
Paid $0.00 • Recovery $175.00
27604 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 26, 2026 6d
Auto n/a
Auto-Approved / Approved
Review
Heat 5
5 comments • 0 follow-ups
Review @Stephanie D ON ORDER 18308 double sided tape is locally sourced
Seen
Paid $0.00 • Recovery $0.00
73909 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie Pre-Auth Needed
RO pending
newmar Aug 26, 2026 6d
Auto n/a
Escalation Recommended
Escalation Risk
Heat 14
11 comments • 0 follow-ups
Escalation Risk You're welcome. I will move it to the non-claimable folder on my side,
Seen
Paid $0.00 • Recovery $0.00
27629 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee Approved / Unpaid
RO pending
k-z-rv Aug 26, 2026 6d
Auto 24d
Auto-Approved / Approved
Late OEM Response
Heat 4
4 comments • 0 follow-ups
Late OEM Response approved job 1 EF 8-31 From Lippert: Thank you for reaching out to Lippert with your warranty concerns. I'm sorry about the delayed response. Lippert will authorize a replacement of the cupholder with .40 labor. Please
Seen
Paid $0.00 • Recovery $0.00
73622 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie OEM Review
RO pending
prime-time Aug 26, 2026 6d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
27590 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
TRI 1202 Ashlee OEM Review
RO pending
k-z-rv Aug 19, 2026 13d
Auto n/a
Awaiting OEM Response
Review
Heat 7
7 comments • 0 follow-ups
Review I have the part ready for pickup and the tracking attached. :)
Seen
Paid $0.00 • Recovery $0.00
27608 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
TRI 1202 Ashlee OEM Review
RO pending
forest-river Aug 21, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review submitted C#2784651
Seen
Paid $0.00 • Recovery $0.00
27577 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee OEM Review
RO pending
forest-river Aug 17, 2026 15d
Auto n/a
Awaiting OEM Response
Review
Heat 6
6 comments • 0 follow-ups
Review submitted C#2778890
Seen
Paid $0.00 • Recovery $0.00
27565 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 12, 2026 20d
Auto n/a
Auto-Approved / Approved
Review
Heat 11
11 comments • 0 follow-ups
Review in serv folder
Seen
Paid $0.00 • Recovery $0.00
27599 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
TRI 1202 Ashlee OEM Review
RO pending
forest-river Aug 20, 2026 12d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review submitted C#2783976
Seen
Paid $0.00 • Recovery $0.00
27600 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee OEM Review
RO pending
forest-river Aug 20, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review submitted C#2784035
Seen
Paid $0.00 • Recovery $0.00
27607 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
TRI 1202 Ashlee OEM Review
RO pending
forest-river Aug 21, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review submitted C#2784664
Seen
Paid $0.00 • Recovery $0.00
27316 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 18, 2026 14d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 10
8 comments • 0 follow-ups
Missing Documentation NO
Seen
Paid $0.00 • Recovery $0.00
27569 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 12, 2026 20d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 16
12 comments • 0 follow-ups
Missing Documentation @Stephanie D the cost for that door is $1282.22 the glass panels are $318.22 a set
Seen
Paid $0.00 • Recovery $0.00
27573 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
TRI 1202 Ashlee OEM Review
RO pending
dutchman Aug 13, 2026 19d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review submitted CLAIM143226
Seen
Paid $0.00 • Recovery $0.00
27576 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 14, 2026 18d
Auto n/a
Auto-Approved / Approved
Review
Heat 11
11 comments • 0 follow-ups
Review @Stephanie D now they had to reach out to find a part number
Seen
Paid $0.00 • Recovery $0.00
27587 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
TRI 1202 Ashlee Approved / Unpaid
RO pending
forest-river Aug 18, 2026 14d
Auto 16d
Auto-Approved / Approved
Denial
Heat 16
16 comments • 0 follow-ups
Denial • Recovery $350.00 approved job 1 .5 job 2 denied We respectfully deny this request as the doors are not meant to stay open with the struts, they are to assist in lifting. This is not a defect, thank you.
Seen
Paid $0.00 • Recovery $350.00
27546 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
TRI 1202 Ashlee Approved / Unpaid
RO pending
dutchman Aug 13, 2026 19d
Auto n/a
Auto-Approved / Approved
Review
Heat 6
6 comments • 0 follow-ups
Review @Stephanie D ON ORDER 18270
Seen
Paid $0.00 • Recovery $0.00
73845 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie OEM Review
RO pending
open-range Aug 19, 2026 12d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
73864 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie OEM Review
RO pending
prime-time Aug 20, 2026 12d
Auto n/a
Awaiting OEM Response
Review
Heat 3
3 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
73794 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie OEM Review
RO pending
rpod Aug 10, 2026 22d
Auto n/a
Awaiting OEM Response
Review
Heat 5
5 comments • 0 follow-ups
Review Submitted for payment
Seen
Paid $0.00 • Recovery $0.00
73765 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
prime-time Aug 13, 2026 19d
Auto 11d
Auto-Approved / Approved
Denial
Heat 15
11 comments • 0 follow-ups
Denial • Recovery $175.00 @Jeannette Britton faucet replacement is now approved for .8, you should also have a copy of the email.
Seen
Paid $0.00 • Recovery $175.00
72837-2 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
MYRV 12024 Stephanie Approved / Unpaid
RO pending
prime-time Aug 18, 2026 14d
Auto 16d
Auto-Approved / Approved
Late OEM Response
Heat 5
5 comments • 0 follow-ups
Late OEM Response @Jeannette B Line 16 - approved for .3 hours - this is only to add the rivets. Note on line from FR: The time requested is excessive for this repair, time adjusted. NVCB .30 to add rivets to properly secure the loose tu
Seen
Paid $0.00 • Recovery $0.00
73814 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
prime-time Aug 17, 2026 15d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 13
11 comments • 0 follow-ups
Missing Documentation Yep, I got it!
Seen
Paid $0.00 • Recovery $0.00
73831 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
MYRV 12024 Stephanie Info Needed
RO pending
newmar Aug 12, 2026 20d
Auto n/a
Awaiting OEM Response
Denial
Heat 3
3 comments • 0 follow-ups
Denial • Recovery $175.00 @Brian P Please see the email I sent you with the form from Coleman to proceed further.
Seen
Paid $0.00 • Recovery $175.00
73842 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
rpod Aug 12, 2026 20d
Auto 10d
Auto-Approved / Approved
Late OEM Response
Heat 13
13 comments • 0 follow-ups
Late OEM Response @Brian P Job 1 approved .1 Job 2 approved .2 Job 3 approved .2 Job 4 approved .2
Seen
Paid $0.00 • Recovery $0.00
73825 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
MYRV 12024 Stephanie Approved / Unpaid
RO pending
open-range Aug 10, 2026 22d
Auto 8d
Auto-Approved / Approved
Denial
Heat 8
8 comments • 0 follow-ups
Denial • Recovery $175.00 Job 2 vendor approved .5 to replace compartment door - there is a note on the labor line that 1.5 hours is excessive time
Seen
Paid $0.00 • Recovery $175.00
13898 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
GRE 8220 Alix OEM Review
RO pending
grand-design Aug 15, 2026 17d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
13934 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 14, 2026 18d
Auto n/a
Auto-Approved / Approved
Review
Heat 21
19 comments • 1 follow-ups
Review @Destinee M No, I will provide it once I receive it.
Seen
Paid $0.00 • Recovery $0.00
13937 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 18, 2026 13d
Auto 17d
Auto-Approved / Approved
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response @Dustin L @Destinee M Job 1: approved for 0.5 hour Job 2: approved for 0.3 hour (flat rate)  pending photo of the cord cut off for final payment
Seen
Paid $0.00 • Recovery $0.00
13769B RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 21, 2026 11d
Auto 19d
Awaiting OEM Response
Missing Documentation
Heat 33
27 comments • 1 follow-ups
Missing Documentation @Destinee M Replacing the entry door lock flat rate is only 0.3 hour. They will not approve anything more than that unless the tech notes support it, so the 1 hour is excessive for this repair/diagnosis/replacement. Belo
Seen
Paid $0.00 • Recovery $0.00
13905B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 15, 2026 17d
Auto 13d
Awaiting OEM Response
Missing Documentation
Heat 6
4 comments • 0 follow-ups
Missing Documentation @Dustin L @Destinee M Job 5: approved for 0.3 hour (flat rate) Job 6: approved for 0.1 hour (flat rate) Warranty Repair 1: approved for 0.3 hour (flat rate)
Seen
Paid $0.00 • Recovery $0.00
13779 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 18, 2026 14d
Auto 16d
Auto-Approved / Approved
Late OEM Response
Heat 4
4 comments • 0 follow-ups
Late OEM Response @Destinee M This was approved for 1 hour the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. 
Seen
Paid $0.00 • Recovery $0.00
13970 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 17, 2026 14d
Auto 16d
Auto-Approved / Approved
Denial
Heat 12
12 comments • 0 follow-ups
Denial • Recovery $175.00 @Matt F @Destinee M This was approved for 1.5 hour as a goodwill.
Seen
Paid $0.00 • Recovery $175.00
73900 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
MYRV 12024 Stephanie OEM Review
RO pending
open-range Aug 25, 2026 7d
Auto n/a
Awaiting OEM Response
Review
Heat 5
5 comments • 0 follow-ups
Review @Stephanie K The unit is going tomorrow morning. The customer had to change their date of picking up.
Seen
Paid $0.00 • Recovery $0.00
80923 RED Score 24 / 100
BARV600 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: keystone • Date: Sep 1, 2026 • Age: 0d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 45d
Unknown blocker Heat 0
Review
No processed cue
27657 RED Score 24 / 100
TRI 1202 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Sep 1, 2026 • Age: 0d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 45d
Unknown blocker Heat 0
Review
No processed cue
73928-1 RED Score 24 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: open-range • Date: Sep 1, 2026 • Age: 0d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 45d
Unknown blocker Heat 0
Review
No processed cue
80864 RED Score 24 / 100
BARV600 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: unknown • Date: Sep 1, 2026 • Age: 0d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 45d
Unknown blocker Heat 0
Review
No processed cue
80411 RED Score 24 / 100
BARV600 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: unknown • Date: Sep 1, 2026 • Age: 0d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 45d
Unknown blocker Heat 0
Review
No processed cue
73886-1 YELLOW Score 61 / 100
MYRV 12024 • Stephanie
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: rpod • Date: Aug 31, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 29d • Payment Due 44d
Waiting on OEM Heat 1
Late OEM Response
@Jeannette B Approved .1
73925-1 RED Score 12 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
OEM: prime-time • Date: Aug 31, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 44d
Waiting on dealer Heat 4
Missing Documentation
@Jeannette B The only pictures I have are for line 7. Can you send pics for the rest of the lines?
27647 RED Score 24 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 31, 2026 • Age: 1d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 29d • Payment Due 44d
Waiting on OEM Heat 14
Late OEM Response
approved job 2 .4 job 3 .25
27639 RED Score 24 / 100
TRI 1202 • Ashlee
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 28, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 41d
Unknown blocker Heat 3
Review
submitted C#2792929
27641 RED Score 24 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: dutchman • Date: Aug 28, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 26d • Payment Due 41d
Waiting on OEM Heat 2
Late OEM Response
approved .5 KRV – Labor time adjusted allowing for proper repair procedure to be performed.
13972 YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 27, 2026 • Age: 4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 41d
Unknown blocker Heat 4
Review
This has been submitted for payment.
13912B YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 27, 2026 • Age: 5d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 25d • Payment Due 40d
Waiting on OEM Heat 2
Late OEM Response
This was approved for 0.1 hour. Submitting for payment.
73914-1 RED Score 24 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: prime-time • Date: Aug 27, 2026 • Age: 5d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 40d
Unknown blocker Heat 4
Review
Submitted for payment
73082B YELLOW Score 61 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: prime-time • Date: Aug 27, 2026 • Age: 5d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 40d
Unknown blocker Heat 3
Review
I corrected on our workorder. Thank you!
73428 YELLOW Score 48 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: newmar • Date: Aug 26, 2026 • Age: 6d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 39d
Unknown blocker Heat 3
Review
Submitted for payment
73782 YELLOW Score 48 / 100
MYRV 12024 • Stephanie
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: open-range • Date: Aug 26, 2026 • Age: 6d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval 24d • Payment Due 39d
Waiting on OEM Heat 3
Denial • Recovery $175.00
@Jeannette B Job 1 approved .5 Job 03 - denied - Jayco is saying they can't see a problem. I reviewed the pictures again, and I also can't tell that the door frame is loose - but I am wondering - the pictures for job 3 l
Showing the default live queue slice with recovery metrics, blocker ownership, and comment cues.
Cleanup

Unknown-stage backlog

143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf