Claim Detail

processor • Feb 18, 2026, 12:10 PM

@Brian P Do you have the sublet estimate for job 1 on the refer?

dealer_or_external • Feb 18, 2026, 12:29 PM

No, not yet, they are scheduled to come out and diagnose next Friday the 27th.

processor • Feb 18, 2026, 1:59 PM

Ok. For the time being, I will do the PA with the 1.5 to R/I the refer with a notation that the sublet company will be coming out to look at it next Friday. Then, when you get the estimate, I can add that to the PA.

processor • Feb 18, 2026, 2:14 PM

Submitted PA 72921 - need to add sublet estimate once it is received. Sublet company not scheduled until the 27th.

dealer_or_external • Feb 18, 2026, 2:21 PM

Ok, thank you

processor • Feb 19, 2026, 9:49 AM

@Brian P Job 1 - approved 1.5 hours to r/i refer only - no parts at this time. Will add sublet to it when you get an estimate. Job 2 approved .2 Job 3 approved 1.0 Job 4 approved .75

dealer_or_external • Feb 19, 2026, 10:29 AM

Any possible warranty good will for job 7 dewinterize?

processor • Feb 19, 2026, 10:38 AM

I'm sorry Brian. I totally missed that line. I added it and will let you know if/when it gets approved.

dealer_or_external • Feb 19, 2026, 10:40 AM

Thank you

processor • Feb 19, 2026, 12:50 PM

They approved it at .5, is that enough or do you want me to push for the hour?

dealer_or_external • Feb 19, 2026, 2:01 PM

.5 IS ok, at least they are helping

processor • Mar 20, 2026, 9:35 AM

Submitted all lines for payment - added job for sublet on line 1 and submitted for PA

processor • Mar 24, 2026, 9:44 AM

@Brian P Just an FYI - the sublet is still pending auth review. I will submit it for payment when it gets approved. All other lines have been submitted for payment.

dealer_or_external • Mar 24, 2026, 9:48 AM

Ok, keep me posted, waiting for the auth on the sublet to close workorder. Otherwise it will become customer pay.

processor • Mar 24, 2026, 12:05 PM

@Brian P Sublet was denied through Newmar. Note below. I know you already tried with Whirlpool, but just letting you know what Newmar said. COMMENT ENTERED ON 03/24/2026 AT 10:19:59 AM BY JMTRAXLER THIS IS A WHIRLPOOL REFER. YOU WORK THROUGH THE WARRANTY PROCESS WITH WHIRLPOOL ON THEIR REFERS. LINE 1 WAS APPROVED TIME TO R/I THE REFER FOR THE WHIRLPOOL TECH, NOT APPROVAL TO HAVE IT REPAIRED. ONLY TO REMOVE AND REINSTALL REFER FOR TECH TO WORK ON IT. YOU WILL NEED TO CONTACT WHIRLPOOL FOR WARRANTY COVERAGE.

dealer_or_external • Mar 24, 2026, 12:09 PM

Thank you for trying. He also has a service contract. I will call it in to the contract.

processor • Mar 24, 2026, 12:11 PM

You're welcome.

processor • Mar 26, 2026, 9:53 AM

Paid $742.78 3/25/2026