Claim explorer / evidence thread
Claim 72752
MYRV 12024 • Stephanie • Paid • newmar
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 22
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
22
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
8 docs / 22 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 9.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Mar 11, 2026, 11:46 AM • processor • Paid $1912.21
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
CLAIM: 72752 CASE: 00917614 (ERICA MILLER) SAMARITANO, JOSEPH Customer #: 43696
needs-review • confidence 0.11
cause
DOP: 07-09-24 Subtotal for Job #0: 0.00 Job #1 - Internal COMPLAINT: REPAIR SIDEWALL FROM WINDOW AWNING INSTALLATION
needs-review • confidence 0.04
correction
REPAIRED AND REPAINTED SIDEWALL
needs-review • confidence 0.00
complaint
REPAIR PEG BOARD FRAMING AREA AND WIRING
needs-review • confidence 0.12
cause
Verified customers concern
needs-review • confidence 0.00
correction
Repaired framing for pegboard as per Brian Parrot. Had to call NewMar to verify location of wire that was cut.
needs-review • confidence 0.14
complaint
CHECK ROCKGUARD INSTALLATION (LOW/DRAGGING) CORRECTION: REPOSITIONED ROCKGUARD Page 1 of 4 © 2026 Integrated Dealer Systems *72752* Promised Date: 26 DEC 25 W/O: 72752 Labor Job # Description Total 3 ROCKGUARD N/C Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: CUSTOMER STATES TWO DRAWERS AT PANTRY WILL NOT STAY LATCHED IN TRANSIT
needs-review • confidence 0.05
cause
Component failure Drawer guides on two drawers locks broken
needs-review • confidence 0.22
correction
Removed both drawers and guide assemblies. Noted broken plastic pieces off of drawer *72752* guides recommend replacement of all four drawer guides. attempted to adjust in lubricate however it was noted. Plastic pieces were broken on drawer guides length of drawer guide 23 inches by one and three-quarter inches. Removed drawers Removed both drawer guides Installed new guides on both drawers Tested for correct operation Work complete
needs-review • confidence 0.27
complaint
CUSTOMER STATES TRIM AT LEFT SIDE OF PANTRY IS LOOSE AND BOWING / DRAGS ON FLOOR DURING SLIDE OPERATION
partial-match • confidence 0.39
cause
Incorrect installation
needs-review • confidence 0.24
correction
Corner trim was installed too low. Remove trim, removed old fasteners, clean surface and reinstalled that correct level. .20HRS
needs-review • confidence 0.24
complaint
CUSTOMER STATES BED FRAMING IS NOT LEVEL AND ATTACHED PROPERLY / LOOSE / WOOD COMING APART
partial-match • confidence 0.40
cause
NOT SECURED PROPERLY
needs-review • confidence 0.25
correction
Verified customers concern cleats got pulled from pressed particle board. Had to remove mattress and bed base gain access to repair under bed compartment. Called Newmar tech support. Removed center access left side lumber and bottom lumber. Removed all fasteners. Clean surface and fabricated inside corner supports. Installed metal corner, sports and reassembled under bed compartment. Reinstalled all removed items in reverse order. 3.85HRS
needs-review • confidence 0.25
complaint
CUSTOMER STATES TOP STORAGE STEP LID RUBS ON MOVEALBE STAIR COVER
needs-review • confidence 0.27
cause
MISALIGNED
needs-review • confidence 0.27
correction
Attepted to adjust. Could not adjust. Called and verified with Newmar and LCI. No adjustments available for that particular step cover. .85hrs customer accomodation for attemting repairs
needs-review • confidence 0.27
complaint
CUSTOMER STATES REAR DRIVER COMPARTMENT DOOR PAINT PEELING
needs-review • confidence 0.30
cause
PAINT FAULT
needs-review • confidence 0.30
correction
REPAINT AREA 2.5HRS
needs-review • confidence 0.30
complaint
CUSTOMER STATES NEWMAR FRONT DECAL PEELING
needs-review • confidence 0.22
cause
Adhesive failure Front Newmar decal came loose from the front
needs-review • confidence 0.26
correction
Need to remove decal, clean surface and install new decal Used a thin putty knife behind decal carefully cut the foam backer to remove the decal. Used a razor blade and adhesive remover to remove all old adhesive and foam Cleaned the area with rubbing alcohol allowed to dry and l *43696* Lined u the new decal and reinstalled work completed
needs-review • confidence 0.22
Evidence Thread
Stephanie Kendziorski
processor • Jan 8, 2026, 10:15 AM
@Brian P Please provide mileage.
@Sarah C @Jeff M
Brian Parrott
dealer_or_external • Jan 8, 2026, 2:44 PM
5351
Stephanie Kendziorski
processor • Jan 9, 2026, 10:55 AM
Submitted PA and emailed photos
Stephanie Kendziorski
processor • Jan 14, 2026, 11:36 AM
@Brian P JOb 4 approved .5
Job 5 approved .3
Job 6 approved 3.85
Job 7 approved 1.0
Job 8 approved 3.0
Job 9 approved .5
Stephanie Kendziorski
processor • Mar 3, 2026, 10:58 AM
@Brian P Do you have any supplies you need claimed for lines 6 or 8? Smaller supplies like putty, silicone, etc., I claim at the 5% of the approved labor, but for larger repairs like painting or fabricating things, I just like to check.
Brian Parrott
dealer_or_external • Mar 3, 2026, 11:35 AM
We did use screws and staples
Stephanie Kendziorski
processor • Mar 3, 2026, 12:04 PM
Ok, just for job 6, right?
Brian Parrott
dealer_or_external • Mar 3, 2026, 12:16 PM
yes
Stephanie Kendziorski
processor • Mar 3, 2026, 2:12 PM
Submitted for payment
Stephanie Kendziorski
processor • Mar 11, 2026, 11:46 AM
Paid $1912.21
Claim Files
Paid claim - job 9.pdf
pdf • Mar 11, 2026, 11:49 AM • 79,418 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 9.pdf
Paid claim - job 8.pdf
pdf • Mar 11, 2026, 11:48 AM • 78,665 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 8.pdf
Paid claim - job 7.pdf
pdf • Mar 11, 2026, 11:48 AM • 80,604 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 7.pdf
Paid claim - job 6.pdf
pdf • Mar 11, 2026, 11:48 AM • 80,965 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 6.pdf
Paid claim - job 5.pdf
pdf • Mar 11, 2026, 11:47 AM • 79,926 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 5.pdf
Paid claim - job 4.pdf
pdf • Mar 11, 2026, 11:47 AM • 80,281 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/Paid claim - job 4.pdf
72752F.pdf
main-pdf • Mar 3, 2026, 10:10 AM • 427,514 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/72752F.pdf
72752.pdf
main-pdf • Jan 7, 2026, 6:28 PM • 327,506 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/72752/72752.pdf