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Claim 12151
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
9 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/Print Claim 915409.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
25 indexed side comments on this claim.
Latest visible thread signal
Aug 7, 2025, 11:29 AM • processor • This paid on 8/6/25 on check 614743 for $48.76
Role mix
Dealer 0 • OEM 0 • Processor 17
Decision cues
Denial signals 0 • info / missing-doc asks 14 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

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See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

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Evidence Thread

Kaitlyn Reinwand
dealer_or_external • Jun 3, 2025, 11:30 AM
@Alix M PER @Matt F WE ARE TO PUSH THIS THROUGH WITH NO PICTURES AS NO PICTURES SHOULD BE REQUIRED PER THE FURRION INSPECTION SHEET.
Alix Mongiat
processor • Jun 3, 2025, 11:40 AM
I am entering the PA. Just a heads up- they do ask for model/serial numbers in the PA and the flat rate for this is only 1.5 hours.
Alix Mongiat
processor • Jun 3, 2025, 11:41 AM
PA 868105 has been entered for approval.
Kaitlyn Reinwand
dealer_or_external • Jun 3, 2025, 11:42 AM
@Alix M THE MODEL AND SERIAL NUMBERS ARE ON THE FURRION INSPECTION SHEET. MODEL: FCR16DCASA-SS SERIAL: 10001219022042200004 THANK YOU!
Alix Mongiat
processor • Jun 3, 2025, 11:43 AM
I missed that! Sorry! Thank you!
Alix Mongiat
processor • Jun 6, 2025, 9:26 AM
@Kaitlyn R @Michelle A @ANNA F From GD: Furrion request the sheet to be filled out completely and photo of the s/n and also of the model number
Kaitlyn Reinwand
dealer_or_external • Jun 6, 2025, 3:27 PM
@Alix M THIS UNIT WILL BE HERE EITHER TONIGHT OR TOMORROW. I WILL GET THE PICTURES AT THAT TIME.
Kaitlyn Reinwand
dealer_or_external • Jun 9, 2025, 1:19 PM
@Alix M UPLOADED PHOTOS OF THE REFER TAG, CUP OF WATER WITH THERM., AND THE REFER SHOWING IT IS SET TO BE COOLING.
Alix Mongiat
processor • Jun 9, 2025, 1:41 PM
Uploaded and resubmitted PA. Thank you!
Alix Mongiat
processor • Jun 10, 2025, 8:31 AM
@Kaitlyn R @Michelle A @ANNA F Furrion-Case #5921734 --We will approve up to 1.10 for labor. This is pre-auth for the R&R of the COMPRESSOR BOARD 2022128891 (10215UQ) OR 2024114237 (15L901BX-3). Please see the photo below to determine which part number is needed.- it's in your file here and it says thread on the information *I can't open the threads that are on the PA, I have sent a request for the part information.
Alix Mongiat
processor • Jun 10, 2025, 3:14 PM
I have uploaded the photo into this folder.
Kaitlyn Reinwand
dealer_or_external • Jun 17, 2025, 12:56 PM
@Alix M technician installed the new compressor board yesterday. Ran the refer over night and it is still not operating. We moving to request a complete fridge replacement. Please request the originally requested amount of labor for a fridge replacement.
Alix Mongiat
processor • Jun 17, 2025, 2:21 PM
Added notes and resubmitted for approval of R&R fridge.
Kaitlyn Reinwand
dealer_or_external • Jun 17, 2025, 3:19 PM
@Alix M THANK YOU! THIS IS A VERY TIME SENSITIVE ONE. IF YOU COULD PUT SOME PRESSURE ON GRAND DESIGN TO REVIEW THIS QUICKLY.
Alix Mongiat
processor • Jun 17, 2025, 3:32 PM
I have also emailed Grand Design to get this approved quickly. I will keep you posted.
Alix Mongiat
processor • Jun 18, 2025, 3:38 PM
@Kaitlyn R @Michelle A @ANNA F This has been approved for a new refrigerator and 1.5 hours of labor time.
Michelle Antinoja
dealer_or_external • Jun 23, 2025, 10:11 AM
@Alix M UNIT COMPLETED 6/20 PARTS USED: 822016060 - REFRIGERATOR COMPRESSOR DRIVER BOARD ONLY F/ FCR16DCASA-SS / FCR20DCAFA-SV ( FURRION FCR16DCASA-060 ) QTY:1 COST:258.70 PRICE:336.31 FCR16DCASA-SS - FURRION 16 CU.FT. 12V REFER. RESID. STYLE QTY:1 COST:1956.14 PRICE: 2542.98 @Bonnie K
Alix Mongiat
processor • Jun 27, 2025, 4:19 PM
@Kaitlyn R @Michelle A Refer line was now approved for 2 hours.
Alix Mongiat
processor • Jun 30, 2025, 8:37 AM
Claim 909070 has been submitted for payment.
Alix Mongiat
processor • Jul 9, 2025, 9:18 AM
@Kaitlyn R @Michelle A @Bonnie K From GD:***pending for long white serial tag for the refer.
Kaitlyn Reinwand
dealer_or_external • Jul 9, 2025, 10:38 AM
Alix Mongiat uploaded photos of the serial number
Alix Mongiat
processor • Jul 9, 2025, 10:41 AM
Added photo to claim. Thank you.
Alix Mongiat
processor • Jul 16, 2025, 1:08 PM
This paid on 7/16/25 on check 611904 for $3,180.27
Alix Mongiat
processor • Jul 24, 2025, 9:45 AM
Claim # 915409 has been submitted for the missed handling of $38.81 and shipping of $9.95
Alix Mongiat
processor • Aug 7, 2025, 11:29 AM
This paid on 8/6/25 on check 614743 for $48.76

Claim Files

Print Claim 915409.pdf
pdf • Aug 7, 2025, 11:29 AM • 14,336 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/Print Claim 915409.pdf
Print Claim 909070.pdf
pdf • Jul 16, 2025, 1:08 PM • 15,817 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/Print Claim 909070.pdf
307157066.pdf
main-pdf • Jun 23, 2025, 4:03 PM • 186,887 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/307157066.pdf
1432276.pdf
main-pdf • Jun 23, 2025, 4:00 PM • 13,094 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/1432276.pdf
CLARKE.pdf
main-pdf • Jun 23, 2025, 10:07 AM • 77,020 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/CLARKE.pdf
CLARKE REFER FILLED OUT SHEET.pdf
pdf • Jun 9, 2025, 1:30 PM • 119,784 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/CLARKE REFER FILLED OUT SHEET.pdf
doc03602620250603102643.pdf
main-pdf • Jun 3, 2025, 11:28 AM • 176,173 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/doc03602620250603102643.pdf
12151.pdf
main-pdf • Jun 3, 2025, 11:28 AM • 71,701 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/12151.pdf
doc03602520250603102615.pdf
main-pdf • Jun 3, 2025, 11:28 AM • 181,976 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12151/12151/doc03602520250603102615.pdf