Claim explorer / evidence thread
Claim 11925B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 9 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/Print Claim 959403.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
27 indexed side comments on this claim.
Latest visible thread signal
Jan 26, 2026, 1:06 PM • processor • This paid on 1/21/26 on check 636560 for $971.50
Part 421487 was denied - light strip no needed.
Role mix
Dealer 0 • OEM 0 • Processor 21
Decision cues
Denial signals 1 • info / missing-doc asks 14 • approval signals 6
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Work missing-doc or reply asks first from the thread.
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Evidence Thread
Alix Mongiat
processor • Jun 17, 2025, 5:08 PM
@Michelle A @Kaitlyn R Are there any tags on the light? I need the brand at least.
Alix Mongiat
processor • Jun 17, 2025, 5:08 PM
@Michelle A @Kaitlyn R Are there any tags on the light? I need photos of tags.
Alix Mongiat
processor • Jun 17, 2025, 5:11 PM
PA 872240 is in draft status until we get photos of the tags for the light.
Michelle Antinoja
dealer_or_external • Jun 18, 2025, 9:36 AM
@Alix M photos added.
Alix Mongiat
processor • Jun 18, 2025, 11:02 AM
PA 872240 has been submitted for approval.
Alix Mongiat
processor • Jun 18, 2025, 3:44 PM
@Kaitlyn R @Michelle A
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 0.2 hour
Michelle Antinoja
dealer_or_external • Jun 18, 2025, 4:23 PM
@Alix M FOR WARR01 THERE WAS DIAGNOSTIC ON THIS TO FIND IF IT WAS THE LIGHT ISSUE OR WIRING ISSUE. wE HAVE AN HOUR OF TIME IN IT WITH REPAIR.
Alix Mongiat
processor • Jun 19, 2025, 12:10 PM
I did request 1 hour of time when I submitted this. I will go back and ask GD to consider approving 1 hour.
Alix Mongiat
processor • Jun 19, 2025, 12:12 PM
I have sent GD an email.
Alix Mongiat
processor • Jun 23, 2025, 4:04 PM
@Michelle A Warranty Repair 1 has now been approved for 1 hour.
Kaitlyn Reinwand
dealer_or_external • Oct 14, 2025, 1:24 PM
@Alix M I UPLOADED AN UPDATED WORK ORDER. WE NEED TO GO BACK FOR ADDITIONAL LABOR FOR WARR01.
Alix Mongiat
processor • Oct 14, 2025, 1:33 PM
I have emailed this information to GD.
Alix Mongiat
processor • Oct 15, 2025, 11:58 AM
Sent follow up email.
Alix Mongiat
processor • Oct 17, 2025, 8:58 AM
@Kaitlyn R Grand Design has approved 3 hours total for Warranty Repair 1 now. Updated WO states 6 hours minimum needed. Is there any more information you can give us to try and get the full 6 hours requested?
@Chris B Please review- should I send a demand letter?
Alix Mongiat
processor • Oct 17, 2025, 11:14 AM
@Kaitlyn R @Chris B You can ignore that comment for now. I have an email from GD that I added to the folder approving 6 hours, however the GD system only reflects 3 hours. I will see how they respond to my request for them to update to the correct amount of 6 hours.
Alix Mongiat
processor • Oct 20, 2025, 4:09 PM
@Kaitlyn R This has now been approved for 6 hours.
Chris Balderrama
processor • Oct 21, 2025, 10:39 PM
@Alix M - Do i need to get involved? Thank you
Alix Mongiat
processor • Oct 22, 2025, 9:17 AM
@Chris B No, GD approved for 6 hours as Greeneway requested. There are comments below this one. Thanks for checking!
Michelle Antinoja
dealer_or_external • Jan 13, 2026, 2:06 PM
@Alix M
DATE STARTED: 4/24/2025
WORK STARTED: 6/7/2025
WORK COMPLETED: 1/13/2026
pARTS:
WARR01 - 82203708 - COUNTERTOP 5/8 X 12 X 24 KUNA BLACK NG 3D ROUND OVER LIGHT BOARD HARDWOOD 4C-171-F - QTY:1 - pRICE: 103.55
82201487 - LIGHT INTERIOR 21" 5000K COOL WHITE STRIP LIGHT W/WHITE SLEEVE W/ 3M TAPE - QTY:1 - PRICE: 23.44
@Bonnie K
Bonnie Korte
dealer_or_external • Jan 13, 2026, 2:12 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Jan 13, 2026, 2:21 PM
@Michelle A Price for 82203708 should only be $64.55 on the final RO, not $103.55
Alix Mongiat
processor • Jan 13, 2026, 2:22 PM
There is also an extra Freight line on there. Freight total on the final RO should equal $56.05
Alix Mongiat
processor • Jan 13, 2026, 2:24 PM
Claim 959403 has been submitted for payment.
Alix Mongiat
processor • Jan 15, 2026, 9:20 AM
@Kaitlyn R @Michelle A From Grand Design-
Warranty Repair 1: parts added don't reflect job stated needed
Kaitlyn Reinwand
dealer_or_external • Jan 15, 2026, 10:01 AM
@Alix M The parts are confusing... but, Grand Design used a counter top for a light fixture. The parts are correct and they are what Grand Design told use to use.
Alix Mongiat
processor • Jan 15, 2026, 10:35 AM
Added notes. Thank you!
Alix Mongiat
processor • Jan 26, 2026, 1:06 PM
This paid on 1/21/26 on check 636560 for $971.50
Part 421487 was denied - light strip no needed.
Claim Files
Print Claim 959403.pdf
pdf • Jan 26, 2026, 1:07 PM • 17,214 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/Print Claim 959403.pdf
1454314.pdf
main-pdf • Jan 13, 2026, 2:11 PM • 42,205 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/1454314.pdf
1444988.pdf
main-pdf • Jan 13, 2026, 2:10 PM • 42,462 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/1444988.pdf
FINAL CORRECTED.pdf
pdf • Jan 13, 2026, 2:02 PM • 78,674 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/FINAL CORRECTED.pdf
11925B email approving 6 hours.pdf
mail-artifact • Oct 17, 2025, 11:13 AM • 215,641 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/11925B email approving 6 hours.pdf
11925B UPDATED.pdf
updated-packet • Oct 14, 2025, 1:23 PM • 76,041 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/11925B UPDATED.pdf
11925B.pdf
main-pdf • Jun 17, 2025, 4:58 PM • 73,567 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11925B/11925B.pdf