Claim explorer / evidence thread
Claim 10907B
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 139
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
139
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
51
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
17 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/Claim Print C3839015.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
28 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2025, 11:13 AM • processor • This paid on check 1550994 for $443.29
Role mix
Dealer 0 • OEM 0 • Processor 20
Decision cues
Denial signals 5 • info / missing-doc asks 18 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Close-up shows severely cracked, peeling black foam/rubber seal material.
Human interpretation • confidence 0.87
supporting-image
Close-up shows extensive cracking and deterioration on a rubber-like seal or gasket.
Human interpretation • confidence 0.82
supporting-image
Close-up shows extensive cracking and peeling on a circular seal or grommet around a black fitting.
Human interpretation • confidence 0.91
supporting-image
RV convenience center and wall switch panels shown; no visible damage.
Human interpretation • confidence 0.92
supporting-image
RV convenience center and switch panels shown operational during service.
Human interpretation • confidence 0.88
supporting-image
Interior hallway shown during flooring and trim work; tools and unfinished baseboard are visible.
Human interpretation • confidence 0.82
supporting-image
Interior wall panel beneath a black-framed window; no clear damage visible.
Human interpretation • confidence 0.82
supporting-image
Interior ceiling panel is detached along its edge, exposing staples and a gap above wall trim.
Human interpretation • confidence 0.82
supporting-image
Interior wall panel, trim, vinyl flooring, and carpeted step shown; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
RV interior shows trim/ceiling area above window and recliner; no clear damage visible.
Human interpretation • confidence 0.68
supporting-image
Interior wall paneling, trim, and carpeted stair tread shown; no clear damage is visible.
Human interpretation • confidence 0.82
supporting-image
Close-up shows pronounced vertical streaking and dark marks on a light woodgrain panel beneath black trim.
Human interpretation • confidence 0.84
supporting-image
Close-up of gray wood-look flooring with an uneven/open seam near a corner.
Human interpretation • confidence 0.68
supporting-image
Interior RV carpeted stair/step transition shown; no clear damage visible.
Human interpretation • confidence 0.89
supporting-image
Interior RV carpeted stair and hallway threshold; no clear defect visible.
Human interpretation • confidence 0.86
supporting-image
Close-up of a dark marbled interior panel beside a textured wall and electrical outlet.
Human interpretation • confidence 0.58
supporting-image
Interior RV carpeted steps show blue-arrow-marked defects along step trim.
Human interpretation • confidence 0.91
supporting-image
Black RV-mounted circular cover shows surface scuffs; surrounding base material appears worn.
Human interpretation • confidence 0.78
supporting-image
Interior black wood door and hinge-side trim shown; lower trim appears separated or misaligned.
Human interpretation • confidence 0.74
supporting-image
Insignia household microwave identification label; no visible damage.
Human interpretation • confidence 0.94
supporting-image
Interior wall base trim is detached/buckled beside a black door frame.
Human interpretation • confidence 0.88
supporting-image
Interior ceiling and wall corner trim with woodgrain finish; no clear damage visible.
Human interpretation • confidence 0.74
supporting-image
Interior wall and ceiling corner showing a dark gap at the upper trim joint.
Human interpretation • confidence 0.78
supporting-image
Photo shows a glossy black wood-grain dining table surface with visible finish irregularities.
Human interpretation • confidence 0.72
Claim Lines
complaint
WARRANTY REPAIR 1 - The ods rear cargo W 1047 CROSS door catches during operation.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 1 - The ods rear cargo W 1047 CROSS door catches during operation.
needs-review • confidence 0.19
cause
Storage compartment door catches in operation. WILL NEED .40 FOR REPAIR.
needs-review • confidence 0.14
cause
Storage compartment door catches in operation. WILL NEED .40 FOR REPAIR.
needs-review • confidence 0.14
correction
Removed end cap screws then the end caps moved over enough that the door would no longer get caught up. Reinsurted screws and tested good. WARR
needs-review • confidence 0.10
correction
Removed end cap screws then the end caps moved over enough that the door would no longer get caught up. Reinsurted screws and tested good. WARR
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 2 - The window on the W 1047 CROSS ods rear slide isn't closing all the way, and the exterior seal isn't sitting right.
needs-review • confidence 0.28
complaint
WARRANTY REPAIR 2 - The window on the W 1047 CROSS ods rear slide isn't closing all the way, and the exterior seal isn't sitting right.
needs-review • confidence 0.28
cause
Gap in rear ODS window seal. WILL NEED .40 FOR REPAIR.
partial-match • confidence 0.40
cause
Gap in rear ODS window seal. WILL NEED .40 FOR REPAIR.
partial-match • confidence 0.40
correction
Fixed gap with small piece of foam seal we had on-hand. WARR
partial-match • confidence 0.40
correction
Fixed gap with small piece of foam seal we had on-hand. WARR
partial-match • confidence 0.40
complaint
WARRANTY REPAIR 3 - Their is silicone on W 1047 CROSS the on the front edge of the metal on the ods front slide.
needs-review • confidence 0.07
complaint
WARRANTY REPAIR 3 - Their is silicone on W 1047 CROSS the on the front edge of the metal on the ods front slide.
needs-review • confidence 0.07
cause
Excess silicone on jwrap of front ods slideout. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.00
cause
Excess silicone on jwrap of front ods slideout. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.00
correction
Removed excess silicone on slide. WARR
needs-review • confidence 0.05
correction
Removed excess silicone on slide. WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 4 - The monitor panel is W 1047 CROSS bowed out.
needs-review • confidence 0.23
complaint
WARRANTY REPAIR 4 - The monitor panel is W 1047 CROSS bowed out.
needs-review • confidence 0.23
cause
There is quite a bit of stress on the control panel from the wiring making it bow out in the middle. I installed 2 additional fasteners to secure the panel Continued on page 2 PAGE 2 Work Order : 10907B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** better. Looks good. WILL NEED .50 FOR REPAIR.
partial-match • confidence 0.37
cause
There is quite a bit of stress on the control panel from the wiring making it bow out in the middle. I installed 2 additional fasteners to secure the panel Continued on page 2 PAGE 2 Work Order : 10907B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** better. Looks good. WILL NEED .50 FOR REPAIR.
partial-match • confidence 0.37
correction
Done WARR
needs-review • confidence 0.05
correction
Done WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 - Their is a scuff W 1047 CROSS mark on the kitchen table.
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 5 - Their is a scuff W 1047 CROSS mark on the kitchen table.
needs-review • confidence 0.12
cause
Scuff mark, damage on kitchen table/dinette. Warranty for new table, finish on table can't be touched up appropriately. (45min to swap)
needs-review • confidence 0.33
cause
Scuff mark, damage on kitchen table/dinette. Warranty for new table, finish on table can't be touched up appropriately. (45min to swap)
needs-review • confidence 0.23
correction
... REQUEST 1 HOUR OF
needs-review • confidence 0.00
correction
... REQUEST 1 HOUR OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 6 - Their is a sticky W 1047 CROSS residue on the floor under the kitchen sink.
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 6 - Their is a sticky W 1047 CROSS residue on the floor under the kitchen sink.
needs-review • confidence 0.05
cause
Construction residue
needs-review • confidence 0.05
cause
Construction residue
needs-review • confidence 0.05
correction
Cleaned WARR
needs-review • confidence 0.05
correction
Cleaned WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 7 - The sealant is W 1047 CROSS cracked along multiple side tracks on the slide outs.
needs-review • confidence 0.10
complaint
WARRANTY REPAIR 7 - The sealant is W 1047 CROSS cracked along multiple side tracks on the slide outs.
needs-review • confidence 0.10
cause
1000 DEFECT FROM MANUFACTURER. Cleaned and re sealed all the problem areas. WILL NEED .50 FOR ALL REPAIRS.
needs-review • confidence 0.14
cause
1000 DEFECT FROM MANUFACTURER. Cleaned and re sealed all the problem areas. WILL NEED .50 FOR ALL REPAIRS.
needs-review • confidence 0.14
correction
Done. WARR
needs-review • confidence 0.05
correction
Done. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 8 - The latch for the W 1047 CROSS pantry drawer isn't attached.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 8 - The latch for the W 1047 CROSS pantry drawer isn't attached.
needs-review • confidence 0.19
cause
Screws for latch never installed. WILL NEED .10 FOR REPAIR.
needs-review • confidence 0.05
cause
Screws for latch never installed. WILL NEED .10 FOR REPAIR.
needs-review • confidence 0.05
correction
Attached with screws. Tested good WARR
needs-review • confidence 0.05
correction
Attached with screws. Tested good WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 9 - Their are multiple W 1047 CROSS exposed holes on the interior front wall ods.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 9 - Their are multiple W 1047 CROSS exposed holes on the interior front wall ods.
needs-review • confidence 0.19
cause
1000 DEFECT FROM MANUFACTURER. I puttied the holes and glued the ripped piece back down. If the customer doesn't like it, we will have to order a new baton strip. WILL NEED .40 FOR REPAIR.
needs-review • confidence 0.14
cause
1000 DEFECT FROM MANUFACTURER. I puttied the holes and glued the ripped piece back down. If the customer doesn't like it, we will have to order a new baton strip. WILL NEED .40 FOR REPAIR.
needs-review • confidence 0.14
correction
Done. WARR
needs-review • confidence 0.05
correction
Done. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 10 - Their is a knick in W 1047 CROSS the cabinet door frame above the refrigerator.
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 10 - Their is a knick in W 1047 CROSS the cabinet door frame above the refrigerator.
needs-review • confidence 0.23
cause
Fastener pushed out finish tape cracking it. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.14
cause
Fastener pushed out finish tape cracking it. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.14
correction
Hid the crack as best as possible with white putty. WARR
needs-review • confidence 0.18
correction
Hid the crack as best as possible with white putty. WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 11 - The cabinet door on W 1047 CROSS the bottom right of the island is scratched.
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 11 - The cabinet door on W 1047 CROSS the bottom right of the island is scratched.
needs-review • confidence 0.23
cause
Cabinet door is 12"x21" Pictures uploaded May need to replace? The door has a few scuffs, appear to be from Continued on page 3 PAGE 3 Work Order : 10907B factory.
needs-review • confidence 0.14
cause
Cabinet door is 12"x21" Pictures uploaded May need to replace? The door has a few scuffs, appear to be from Continued on page 3 PAGE 3 Work Order : 10907B factory.
needs-review • confidence 0.23
correction
REQUEST 1 HOUR OF
needs-review • confidence 0.00
correction
REQUEST 1 HOUR OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 12 - The decorative W 1047 CROSS piece around the lights in the ds slide ceiling is falling down.
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 12 - The decorative W 1047 CROSS piece around the lights in the ds slide ceiling is falling down.
needs-review • confidence 0.14
cause
There are staples coming loose from the decorative ceiling board in the slide out. See pictures. Installed a few color matching screws to secure the trim board. Done
partial-match • confidence 0.36
cause
There are staples coming loose from the decorative ceiling board in the slide out. See pictures. Installed a few color matching screws to secure the trim board. Done
needs-review • confidence 0.24
correction
REQUEST 2 HOURS OF
needs-review • confidence 0.00
correction
REQUEST 2 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 13 - The carpet on the W 1047 CROSS steps isn't secured correctly, and their are multiple strands hanging off.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 13 - The carpet on the W 1047 CROSS steps isn't secured correctly, and their are multiple strands hanging off.
needs-review • confidence 0.11
cause
I was able to trim the excess carpeting on the sides of the steps. As I was about half way up the steps I saw a spot in the front upper bunk area where the carpet edge is about an inch short from the wall. Picture uploaded. Will check with customer to see if adding a baseboard to cover it is acceptable. Otherwise may need to replace carpeting in the upper bunk area. Improper installation from factory.
partial-match • confidence 0.49
cause
I was able to trim the excess carpeting on the sides of the steps. As I was about half way up the steps I saw a spot in the front upper bunk area where the carpet edge is about an inch short from the wall. Picture uploaded. Will check with customer to see if adding a baseboard to cover it is acceptable. Otherwise may need to replace carpeting in the upper bunk area. Improper installation from factory.
partial-match • confidence 0.49
correction
REQUEST 4 HOURS OF
needs-review • confidence 0.00
correction
REQUEST 4 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 14 - The ds baton strip W 1047 CROSS on the hallway floor is coming off the wall.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 14 - The ds baton strip W 1047 CROSS on the hallway floor is coming off the wall.
needs-review • confidence 0.11
cause
A few fasteners pulled loose on the baton strip. Used a larger gauge fastener to secure trim piece WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.31
cause
A few fasteners pulled loose on the baton strip. Used a larger gauge fastener to secure trim piece WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.19
correction
. WARR
needs-review • confidence 0.05
correction
. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 15 - Their is a dent in W 1047 CROSS the back of the microwave.
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 15 - Their is a dent in W 1047 CROSS the back of the microwave.
needs-review • confidence 0.06
cause
1000 DEFECT FROM MANUFACTURER. We will need to order another microwave.
needs-review • confidence 0.14
cause
1000 DEFECT FROM MANUFACTURER. We will need to order another microwave.
needs-review • confidence 0.14
correction
REQUESTS 1.5 HOURS OF
needs-review • confidence 0.00
correction
REQUESTS 1.5 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 16 The seam tape is W 1047 CROSS bubbled under the front window.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 16 The seam tape is W 1047 CROSS bubbled under the front window.
needs-review • confidence 0.14
cause
1000 DEFECT FROM MANUFACTURER. Their is a bunch of putty behind the seam tape. I cleaned it out the best I could and put in some super glue to help it lay down. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.14
cause
1000 DEFECT FROM MANUFACTURER. Their is a bunch of putty behind the seam tape. I cleaned it out the best I could and put in some super glue to help it lay down. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.14
correction
. WARR
needs-review • confidence 0.05
correction
. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 17 The ods couch W 1047 CROSS countertop is cut crooked.
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 17 The ods couch W 1047 CROSS countertop is cut crooked.
needs-review • confidence 0.00
cause
1000 DEFECT FROM MANUFACTURER. I taped off the edges and hid it with black Continued on page 4 PAGE 4 Work Order : 10907B silicone. I did the other countertop to make it uniform. WILL NEED .50 FOR REPAIR.
needs-review • confidence 0.19
cause
1000 DEFECT FROM MANUFACTURER. I taped off the edges and hid it with black Continued on page 4 PAGE 4 Work Order : 10907B silicone. I did the other countertop to make it uniform. WILL NEED .50 FOR REPAIR.
needs-review • confidence 0.19
correction
Done. WARR
needs-review • confidence 0.05
correction
Done. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 18 The bottom of the W 1047 CROSS paneling in the drop-down ceiling in the front end is cut short on the ods.
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 18 The bottom of the W 1047 CROSS paneling in the drop-down ceiling in the front end is cut short on the ods.
needs-review • confidence 0.14
cause
Gap in ceiling panel in front of unit.WILL NEED 1.4 FOR REPAIRS.
partial-match • confidence 0.40
cause
Gap in ceiling panel in front of unit.WILL NEED 1.4 FOR REPAIRS.
partial-match • confidence 0.40
correction
Installed additional battin strip to fill gap. WARR
needs-review • confidence 0.18
correction
Installed additional battin strip to fill gap. WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 19 The top seal on the W 1047 CROSS rear ods slide is coming off.
needs-review • confidence 0.24
complaint
WARRANTY REPAIR 19 The top seal on the W 1047 CROSS rear ods slide is coming off.
needs-review • confidence 0.24
cause
Suspicious looking slide seal. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.24
cause
Suspicious looking slide seal. WILL NEED .30 FOR REPAIR.
needs-review • confidence 0.24
correction
Just the design of the seal itself. Doesn't completely attach at top of seal, attaches in the middle. WARR
needs-review • confidence 0.24
correction
Just the design of the seal itself. Doesn't completely attach at top of seal, attaches in the middle. WARR
partial-match • confidence 0.36
complaint
WARRANTY REPAIR 20 Their are cracks in W 1047 CROSS holes in the dicor.
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 20 Their are cracks in W 1047 CROSS holes in the dicor.
needs-review • confidence 0.00
cause
The dicore is a bit weathered. There are a few areas that need touch up. I uploaded pictures of the areas of concern. I applied dicore self leveling sealant and sealed the areas of concern.WILL NEED .80 FOR ALL REPAIRS.
needs-review • confidence 0.12
cause
The dicore is a bit weathered. There are a few areas that need touch up. I uploaded pictures of the areas of concern. I applied dicore self leveling sealant and sealed the areas of concern.WILL NEED .80 FOR ALL REPAIRS.
needs-review • confidence 0.12
correction
. WARR
needs-review • confidence 0.05
correction
. WARR
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Sep 3, 2024, 8:20 AM
@ANNA F Please add photos for the following lines as I do not see any labeled in this folder:
Warranty repair 6
Warranty repair 11
Warranty repair 13
*Still working on PA so more might be added.
Alix Mongiat
processor • Sep 3, 2024, 9:19 AM
PA03731548 is in draft status until I get requested information.
ANNA FREEMAN
dealer_or_external • Sep 3, 2024, 1:23 PM
@Alix M I added pics for lines# 11 and 13. I don't have any for line # 6 currently. I will move this to corrected. I am supposed to ask you about your husbands bib wearing stunt this past weekend?
Alix Mongiat
processor • Sep 3, 2024, 2:35 PM
@ANNA F 🤣🤣🤣 @Chris B my husband will redeem himself, maybe.
Alix Mongiat
processor • Sep 3, 2024, 2:43 PM
I have submitted PA03731548 for approval.
Alix Mongiat
processor • Sep 5, 2024, 8:43 AM
@ANNA F @michelle g
Line 21: the door frame. need to remove the casing and shim the wall stud reinstall casing time is around 1.50
Let me know if you accept this and I will change the correction and resubmit.
Alix Mongiat
processor • Sep 11, 2024, 8:40 AM
Following up on this. Thank you!
ANNA FREEMAN
dealer_or_external • Sep 14, 2024, 10:13 AM
@Alix M yes, this is acceptable.
Alix Mongiat
processor • Sep 16, 2024, 8:47 AM
@ANNA F @michelle g
This was approved for the following;
Warranty Repair 1: 0.4 hours
Warranty Repair 2: 0.2 hours
Warranty Repair 3: 0.3 hours
Warranty Repair 4: 0.5 hours
Warranty Repair 5: Denied- damage is not covered under KRV's limited warranties
Warranty Repair 6: Denied- the issue submitted is not considered a warranty defect.
Warranty Repair 7: 0.5 hour
Warranty Repair 8: 0.1 hour
Warranty Repair 9: Denied - no notes from manufacturer as to why it was denied
Warranty Repair 10: 0.2 hour
Warranty Repair 11: 0.2 hour
Warranty Repair 12: 0.1 hour
Warranty Repair 13: 0.5 hour
Warranty Repair 14: With line 9
Warranty Repair 15: 0.5 hour
Warranty Repair 16: 0.2 hour
Warranty Repair 17: 0.2 hour
Warranty Repair 18: 0.1 hour
Warranty Repair 19: I didn't add this as it looked to me as though no repair was done- correction states the design of the seal is the problem. If you want to claim, let me know the correction and I will create a PA
Warranty Repair 20: 0.8 hour
Warranty Repair 21: 1.5 hours (the door frame need to remove the casing and shim the wall stud reinstall casing)
Warranty Repair 22: Denied; issue submitted is no considered a warranty defect in materials or worksmanship.
Warranty Repair 23: 0.1 hour
Warranty Repair 24: 0.2 hour
Warranty Repair 25: 0.5 hour
Warranty Repair 26: 0.1 hour
Warranty Repair 24: 0.3 hour
Kaitlyn Reinwand
dealer_or_external • Nov 7, 2024, 11:35 AM
@Alix M JUST AN UPDATE FOR YOU, THIS CUSTOMER IS PERM PARKED AND WE DO NOT HAVE ACCESS TO THE UNIT UNTIL SPRING.
Alix Mongiat
processor • Feb 5, 2025, 1:18 PM
This has since timed out in Keystones system, and I will need to re-enter when you plan to do the work. Moving back to PA's approved for now- you will need to let me know when the work is done because Keystone will not approve unless the work is done.
Kaitlyn Reinwand
dealer_or_external • Jul 22, 2025, 11:07 AM
@Alix M DATE OF COMPLETION:
07/18/2025
PARTS USED:
WARR 05: 82205157- TABLE TOP ONLY 26'X38' DROP LEAF
COST: 296.40
QTY:1
WARR11- 82205062- CABINET DOOR FPSQ 12'X21" RAIL- MISSION
COST: 34.01
QTY: 1
WARR 13- 822071113
TRIM CASING 5/16"X1 7/16" CARB 2 MDG CAS 337
COST: 1.98
QTY: 9.00
WARR 15- 822024619
MICROWAVE OTR 30" 1.5 CU FT CONVECTION STAINLESS INSIGNIA
COST: 609.86
QTY: 1
WARR 23- 82203506
BEDSPREAD PACKAGE KING HAMPTON STARBURST
COST: 168.29
QTY: 1
WARR 26- 019079102003
BAYONET CAP
COST: 3.13
QTY: 1
WARR27- 822044252
FAN GARNISH 12V EXTENSION W/SHROUD SET- WHITE
COST:58.40
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Jul 22, 2025, 2:12 PM
@Alix M INVOICES UPLOADED WE DID NOT USE THE TABLE TOP NOR DID WE ORDER IT.
Alix Mongiat
processor • Jul 22, 2025, 5:33 PM
Thank you
Alix Mongiat
processor • Jul 22, 2025, 5:33 PM
@Kaitlyn R The tabletop part should be removed from the final RO so billing matches. Thanks!
Alix Mongiat
processor • Jul 22, 2025, 5:35 PM
I have emailed Keystone to get this approved in the system as it has timed out. Once it is re-approved, I will submit for payment.
Alix Mongiat
processor • Jul 24, 2025, 11:04 AM
@Kaitlyn R The part price for Warranty Repair 15 is incorrect as well. You will want this corrected to match billing.
Alix Mongiat
processor • Jul 24, 2025, 11:05 AM
@Kaitlyn R @Michelle A Job 2 on the final RO was never entered for approval- this will need to be entered on a new PA. Please make sure we get information as soon as it's available so we can get these entered for you prior to work being done.
Alix Mongiat
processor • Jul 24, 2025, 11:07 AM
C3838432 has been submitted for all jobs/parts aside from Job 2.
Kaitlyn Reinwand
dealer_or_external • Jul 24, 2025, 11:09 AM
@Alix M DID YOU SUBMIT IT ON A NEW PA THEN? IT WAS ADDED ON TO WHEN WE WENT BACK OUT THERE TO COMPLETE THE WORK THAT WAS ALREADY DONE. I HAVE A SECONDARY RO THAT I NEED TO UPLOAD FOR APPROVAL WITH OTHER ITEMS THAT HE ADDED. THAT LINE WAS ACTUALLY SUPPOSED TO BE SPLIT OFF WITH THE OTHER ADD. LINES BUT COULDNT BECAUSE IT HAD A PART ON IT.
Alix Mongiat
processor • Jul 24, 2025, 11:13 AM
@Kaitlyn R I am working on it now. Are there photos for it in this folder? I will need pictures.
Kaitlyn Reinwand
dealer_or_external • Jul 24, 2025, 11:23 AM
@Bonnie K CAN YOU LOOK INTO THIS PRICING- I DON'T HAVE ANYTHING TO DO THAT PORTION OF IT.
Kaitlyn Reinwand
dealer_or_external • Jul 24, 2025, 11:28 AM
@Alix M ADDED PHOTOS OF THE DOOR
Alix Mongiat
processor • Jul 24, 2025, 11:37 AM
PA03889184 has been submitted for approval for Job 2. Need to email photos.
Alix Mongiat
processor • Jul 25, 2025, 9:08 AM
Job 2 was approved for 0.5 hour
Alix Mongiat
processor • Jul 25, 2025, 9:12 AM
C3839015 has been submitted for payment for job 2
Alix Mongiat
processor • Jul 31, 2025, 9:36 AM
C3838432 paid on check 1548214 for $2,403.38
Alix Mongiat
processor • Aug 27, 2025, 11:13 AM
This paid on check 1550994 for $443.29
Claim Files
Claim Print C3839015.pdf
pdf • Aug 27, 2025, 11:15 AM • 71,109 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/Claim Print C3839015.pdf
Claim (34).pdf
pdf • Jul 31, 2025, 9:37 AM • 71,376 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/Claim (34).pdf
Photo Jul 24 2025, 10 25 54 AM.pdf
pdf • Jul 24, 2025, 11:34 AM • 1,507,976 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/Photo Jul 24 2025, 10 25 54 AM.pdf
3614084.pdf
main-pdf • Jul 22, 2025, 2:11 PM • 10,104 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/3614084.pdf
4970916.pdf
main-pdf • Jul 22, 2025, 2:00 PM • 78,243 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/4970916.pdf
4888833.pdf
main-pdf • Jul 22, 2025, 1:59 PM • 78,241 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/4888833.pdf
4848764.pdf
main-pdf • Jul 22, 2025, 1:58 PM • 78,355 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/4848764.pdf
4842522.pdf
main-pdf • Jul 22, 2025, 1:53 PM • 78,302 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/4842522.pdf
4843816.pdf
main-pdf • Jul 22, 2025, 1:49 PM • 78,222 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/4843816.pdf
4862929.pdf
main-pdf • Jul 22, 2025, 1:49 PM • 78,352 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/4862929.pdf
10907B FINAL.pdf
pdf • Jul 22, 2025, 11:08 AM • 98,225 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/10907B FINAL.pdf
Pre-Authorization (15).pdf
approval-artifact • Sep 16, 2024, 8:48 AM • 67,785 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/Pre-Authorization (15).pdf
10907WAR13.pdf
main-pdf • Sep 3, 2024, 2:40 PM • 185,711 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/10907WAR13.pdf
10907WARR13.pdf
main-pdf • Sep 3, 2024, 2:40 PM • 128,202 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/10907WARR13.pdf
10907W25.pdf
main-pdf • Sep 3, 2024, 9:08 AM • 127,973 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/10907W25.pdf
10907WA10.pdf
main-pdf • Sep 3, 2024, 8:02 AM • 136,121 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/10907WA10.pdf
10907B.pdf
main-pdf • Sep 1, 2024, 12:45 PM • 86,837 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10907B/10907B.pdf