Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$14,350.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
205
Average days since submission in view.
Payment due runway
1
Average days until OEM payment is due.
Workflow grid

Claim queue

249 visible claims

13383 RED Score 24 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
3
Late OEM Response • Auto 27d • Payment 42d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

doc03860320260519155621 YELLOW Score 48 / 100

GRE 8220 • Alix • grand-design
Payment Deadline Violated
Recovery
$0.00
Short-Paid
$0.00
Days
165
Review • Auto n/a • Payment 0d
3Cs / time / pictures / docs: pending / pending / pending / pending

14379 YELLOW Score 61 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
5
Missing Documentation • Auto n/a • Payment 40d
3Cs / time / pictures / docs: pending / pending / pending / matched

14442 RED Score 24 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
11
Review • Auto n/a • Payment 34d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

14212 RED Score 24 / 100

GRE 8220 • Alix • forest-river
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
11
Missing Documentation • Auto n/a • Payment 34d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

14434 YELLOW Score 48 / 100

GRE 8220 • Alix • crossroads
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
12
Late OEM Response • Auto 18d • Payment 33d
3Cs / time / pictures / docs: pending / pending / pending / pending

14223 RED Score 24 / 100

GRE 8220 • Alix • keystone
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
16
Review • Auto n/a • Payment 29d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

14293 RED Score 24 / 100

GRE 8220 • Alix • grand-design
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
18
Missing Documentation • Auto 12d • Payment 27d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13383 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Oct 28, 2026 3d
Auto 27d
Awaiting OEM Response
Late OEM Response
Heat 7
7 comments • 0 follow-ups
Late OEM Response @Matt F @Chris B This was approved for 1 hour with the note - update claim when cause is determind I will make a mental note of this so there is no further delays on my end when submitting a request for diagnosis. Thank
Seen
Paid $0.00 • Recovery $0.00
doc03860320260519155621 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
grand-design May 19, 2026 165d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
14379 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix OEM Review
RO pending
forest-river Oct 26, 2026 5d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 8
4 comments • 0 follow-ups
Missing Documentation Moving this to PART RETURN.  Please attach tracking information. Part will be processed when received.
Seen
Paid $0.00 • Recovery $0.00
14442 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Oct 20, 2026 11d
Auto n/a
Awaiting OEM Response
Review
Heat 7
7 comments • 0 follow-ups
Review Following up on this again.
Seen
Paid $0.00 • Recovery $0.00
14212 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Oct 20, 2026 11d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 16
10 comments • 0 follow-ups
Missing Documentation Moving to approved- if you get an estimate for Job 7, please upload the estimate and tag me here to let me know I have to enter for approval. Thanks!
Seen
Paid $0.00 • Recovery $0.00
14434 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Info Needed
RO pending
crossroads Oct 19, 2026 12d
Auto 18d
Awaiting OEM Response
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response I have emailed Keystone to note this on the VIN prior to warranty expiration. I am going to move this to PA Info needed until we receive the full 3 C's and can enter it into the system for approval.
Seen
Paid $0.00 • Recovery $0.00
14223 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Pre-Auth Needed
RO pending
keystone Oct 15, 2026 16d
Auto n/a
Awaiting OEM Response
Review
Heat 7
5 comments • 1 follow-ups
Review @Dustin L @Matt F Following up on this.
Seen
Paid $0.00 • Recovery $0.00
14293 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Oct 13, 2026 18d
Auto 12d
Escalation Recommended
Missing Documentation
Heat 16
9 comments • 0 follow-ups
Missing Documentation @Destinee M Job 2: approved for 0.3 hour Job 3: approved for 1.5 hour Job 4: approved for 2.5 hour. If the production line does not properly secure the top header to the lower wall section, movement can occur at the joi
Seen
Paid $0.00 • Recovery $0.00
14281 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Oct 7, 2026 24d
Auto 6d
Auto-Approved / Approved
Denial
Heat 73
53 comments • 5 follow-ups
Denial • Recovery $700.00 @Destinee M Job 30 was approved for 0.2 hour to touch up. Job 34: approved for $150 - taxes not covered under warranty.
Seen
Paid $0.00 • Recovery $700.00
14227 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Oct 6, 2026 25d
Auto 5d
Auto-Approved / Approved
Late OEM Response
Heat 8
8 comments • 0 follow-ups
Late OEM Response @Destinee M This was approved for 0.4 hour to replace cabinet door.
Seen
Paid $0.00 • Recovery $0.00
13469 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
forest-river Oct 6, 2026 25d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 11
9 comments • 0 follow-ups
Missing Documentation This paid on check 3244470 for $264.60
Seen
Paid $0.00 • Recovery $0.00
13477b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design May 12, 2026 172d
Auto 0d
Payment Deadline Violated
Denial
Heat 17
15 comments • 0 follow-ups
Denial • Recovery $350.00 ---TIME SENSITIVE--- GRE 8220 | RO 13477B | PA 949192. Reviewed both RO versions, all 10 photos individually and the full sidebar threads. Recover the dealer-work portion: the August 24 clarification says jobs 1-3 are
Seen
Paid $0.00 • Recovery $350.00
13783b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design Jul 29, 2026 94d
Auto n/a
Payment Deadline Violated
Review
Heat 6
6 comments • 0 follow-ups
Review ---TIME SENSITIVE--- GRE 8220 | RO 13783B | PA 965852. Reviewed both PDFs, all three photos individually and the complete sidebar threads. Main blocker: obtain written acceptance to submit this older claim. Alix's Octo
Seen
Paid $0.00 • Recovery $0.00
14188 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design Sep 29, 2026 32d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 15
11 comments • 1 follow-ups
Missing Documentation @Alix M Updated to reflect this.
Seen
Paid $0.00 • Recovery $0.00
14090 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix OEM Review
RO pending
grand-design Sep 21, 2026 40d
Auto n/a
Awaiting OEM Response
Denial
Heat 3
3 comments • 0 follow-ups
Denial • Recovery $175.00 @Destinee M @Matt F @Dustin L This one is now late as well due to no response from Greeneway on the items we needed.
Seen
Paid $0.00 • Recovery $175.00
14025 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 23, 2026 38d
Auto n/a
Auto-Approved / Approved
Review
Heat 9
9 comments • 0 follow-ups
Review This paid on check 3234083 for $289.10
Seen
Paid $0.00 • Recovery $0.00
14094b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Sep 12, 2026 49d
Auto n/a
Payment Deadline Violated
Review
Heat 1
1 comments • 0 follow-ups
Review note that this is listed at external in IDS - will need to be changed to warranty.
Seen
Paid $0.00 • Recovery $0.00
14095b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 16, 2026 45d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
14047 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Sep 10, 2026 51d
Auto n/a
Payment Deadline Violated
Review
Heat 2
2 comments • 0 follow-ups
Review @Destinee M Following up on this. In IDS it appears to be completed.
Seen
Paid $0.00 • Recovery $0.00
14093 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design Sep 15, 2026 46d
Auto n/a
Payment Deadline Violated
Denial
Heat 13
13 comments • 0 follow-ups
Denial • Recovery $175.00 Work was done 9-15 to 9-17. Please let me know if I should submit this for payment with it being late.
Seen
Paid $0.00 • Recovery $175.00
14074 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 15, 2026 46d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
14009 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 15, 2026 46d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
14126 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
forest-river Sep 14, 2026 47d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 28
16 comments • 1 follow-ups
Missing Documentation @Chris B @Ashlee O @Heidi H @Stephanie K @Alix M iClmais REVIEW UPDATE GRE 8220 / Forest River / RO 14126. The current packet supports the vendor evidence request: the photos identify the Coleman Mach A/C units/s
Seen
Paid $0.00 • Recovery $0.00
13940 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Ready To Submit
RO pending
grand-design Sep 11, 2026 50d
Auto 0d
Payment Deadline Violated
Missing Documentation
Heat 11
9 comments • 0 follow-ups
Missing Documentation PA 990398 has been submitted for approval for Job 2.
Seen
Paid $0.00 • Recovery $0.00
13961b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design Sep 3, 2026 58d
Auto n/a
Payment Deadline Violated
Review
Heat 1
1 comments • 0 follow-ups
Review This paid on 10/21/26 on check 674526 for $185.09
Seen
Paid $0.00 • Recovery $0.00
14078 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 10, 2026 51d
Auto 0d
Payment Deadline Violated
Missing Documentation
Heat 15
13 comments • 0 follow-ups
Missing Documentation @Destinee M Job 7 was approved for 0.1 hour (requested 0.5 hour)
Seen
Paid $0.00 • Recovery $0.00
13961B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
grand-design Sep 10, 2026 51d
Auto n/a
Payment Deadline Violated
Review
Heat 1
1 comments • 0 follow-ups
Review This paid on 10/21/26 on check 674526 for $185.09
Seen
Paid $0.00 • Recovery $0.00
13795 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
grand-design Sep 10, 2026 51d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 11
9 comments • 0 follow-ups
Missing Documentation Following up on this again. Thanks.
Seen
Paid $0.00 • Recovery $0.00
13733 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 9, 2026 52d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 9
7 comments • 0 follow-ups
Missing Documentation @Destinee M @Matt F I will need invoices for Job 1 (power cord) and Warranty Repair 4 (shower head). There is nothing in Forest River for this and they are both over shop supply cost.
Seen
Paid $0.00 • Recovery $0.00
14010 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Info Needed
RO pending
grand-design Sep 3, 2026 58d
Auto n/a
Payment Deadline Violated
Review
Heat 6
6 comments • 0 follow-ups
Review Following up on this. We are in need of the serial tag.
Seen
Paid $0.00 • Recovery $0.00
14019B RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Sep 3, 2026 58d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 9
7 comments • 0 follow-ups
Missing Documentation Following up again.
Seen
Paid $0.00 • Recovery $0.00
13962b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Sep 3, 2026 58d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
fireplace2 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 18, 2026 74d
Auto n/a
Payment Deadline Violated
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
13905b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 15, 2026 77d
Auto 0d
Payment Deadline Violated
Missing Documentation
Heat 6
4 comments • 0 follow-ups
Missing Documentation @Dustin L @Destinee M Job 5: approved for 0.3 hour (flat rate) Job 6: approved for 0.1 hour (flat rate) Warranty Repair 1: approved for 0.3 hour (flat rate)
Seen
Paid $0.00 • Recovery $0.00
13898 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
GRE 8220 Alix OEM Review
RO pending
grand-design Aug 15, 2026 77d
Auto n/a
Payment Deadline Violated
Review
Heat 6
6 comments • 0 follow-ups
Review This paid on check 674526 on 10-21-26 for $183.75
Seen
Paid $0.00 • Recovery $0.00
13851b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 14, 2026 78d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 1
1 comments • 0 follow-ups
Late OEM Response Hi everyone — I reviewed the updated work order and all 50 photos. The latest RO covers WARR01–08, WARR10–11, and WARR13–14; Jobs 9 and 12 do not appear in the RO, and the photo filenames also skip WARR09 and WARR12. Ple
Seen
Paid $0.00 • Recovery $0.00
13937 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 18, 2026 74d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 15
9 comments • 1 follow-ups
Missing Documentation @Destinee M @Dustin L We need photos of the cord cut on the fireplace for this to pay.
Seen
Paid $0.00 • Recovery $0.00
13769B RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 21, 2026 71d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 43
37 comments • 1 follow-ups
Missing Documentation Following up again.
Seen
Paid $0.00 • Recovery $0.00
13851B YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 14, 2026 78d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 1
1 comments • 0 follow-ups
Late OEM Response Hi everyone — I reviewed the updated work order and all 50 photos. The latest RO covers WARR01–08, WARR10–11, and WARR13–14; Jobs 9 and 12 do not appear in the RO, and the photo filenames also skip WARR09 and WARR12. Ple
Seen
Paid $0.00 • Recovery $0.00
13905B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 15, 2026 77d
Auto 0d
Payment Deadline Violated
Missing Documentation
Heat 6
4 comments • 0 follow-ups
Missing Documentation @Dustin L @Destinee M Job 5: approved for 0.3 hour (flat rate) Job 6: approved for 0.1 hour (flat rate) Warranty Repair 1: approved for 0.3 hour (flat rate)
Seen
Paid $0.00 • Recovery $0.00
13970 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 17, 2026 75d
Auto 0d
Payment Deadline Violated
Denial
Heat 12
12 comments • 0 follow-ups
Denial • Recovery $175.00 @Matt F @Destinee M This was approved for 1.5 hour as a goodwill.
Seen
Paid $0.00 • Recovery $175.00
13919 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design Aug 13, 2026 79d
Auto n/a
Payment Deadline Violated
Denial
Heat 62
60 comments • 0 follow-ups
Denial • Recovery $175.00 This paid on 10/21/26 on check 674526 for $169.05
Seen
Paid $0.00 • Recovery $175.00
13904 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Compliance RO
RO pending
grand-design Aug 25, 2026 67d
Auto n/a
Escalation Recommended
Review
Heat 18
18 comments • 0 follow-ups
Review TESTING AND LEARNING - Greeneway GRE 8220 | Grand Design Monday meeting | RO 13904 / PA 975595 Greeneway has a documented basis to request a reasonable labor allowance for this roof and decking repair. Reviewed the RO,
Seen
Paid $0.00 • Recovery $0.00
17866 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Pre-Auth Needed
RO pending
forest-river Aug 7, 2026 85d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 5
3 comments • 0 follow-ups
Missing Documentation @Destinee M We need photos of the microwave/issue, including the microwave tag. Please make sure you are uploading all the information. Thank you!
Seen
Paid $0.00 • Recovery $0.00
13833b RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 4, 2026 88d
Auto 0d
Payment Deadline Violated
Denial
Heat 11
9 comments • 0 follow-ups
Denial • Recovery $175.00 I am moving this to approved- if you happen to get the correct photos for the window etching, I can email them to get this approved.
Seen
Paid $0.00 • Recovery $175.00
13661 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Aug 4, 2026 88d
Auto 0d
Payment Deadline Violated
Denial
Heat 6
4 comments • 0 follow-ups
Denial • Recovery $350.00 @Destinee M @Dustin L @Matt F Warranty Repair 1: denied - not noted on daf Warranty Repair 2: approved for 0.3 hour Warranty Repair 3: denied - no notes as to why Warranty Repair 4: approved for 0.6 hour Warranty Repair
Seen
Paid $0.00 • Recovery $350.00
13754 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 1, 2026 91d
Auto n/a
Escalation Recommended
Escalation Risk
Heat 45
38 comments • 2 follow-ups
Escalation Risk This has been submitted for payment.
Seen
Paid $0.00 • Recovery $0.00
13846 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 1, 2026 91d
Auto n/a
Payment Deadline Violated
Review
Heat 12
12 comments • 0 follow-ups
Review Thank you! I have let Forest River know.
Seen
Paid $0.00 • Recovery $0.00
13897 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix OEM Review
RO pending
grand-design Aug 1, 2026 91d
Auto n/a
Payment Deadline Violated
Denial
Heat 12
10 comments • 0 follow-ups
Denial • Recovery $175.00 ---TIME SENSITIVE--- GRE 8220 | RO 13897 | PA 969860. Reviewed the RO, all 24 photos individually and the complete sidebar threads. Separate the claims before billing: Alix's August 5 clarification says the unity-board
Seen
Paid $0.00 • Recovery $175.00
13857 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Pre-Auth Needed
RO pending
keystone Aug 1, 2026 91d
Auto n/a
Payment Deadline Violated
Denial
Heat 14
12 comments • 0 follow-ups
Denial • Recovery $175.00 I will need the invoices for all the parts as well. There is nothing attached to this VIN in Keystone.
Seen
Paid $0.00 • Recovery $175.00
13383 RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Oct 28, 2026 • Age: 3d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 27d • Payment Due 42d
Waiting on OEM Heat 7
Late OEM Response
@Matt F @Chris B This was approved for 1 hour with the note - update claim when cause is determind I will make a mental note of this so there is no further delays on my end when submitting a request for diagnosis. Thank
doc03860320260519155621 YELLOW Score 48 / 100
GRE 8220 • Alix
Payment Deadline Violated
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: grand-design • Date: May 19, 2026 • Age: 165d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Unknown blocker Heat 0
Review
No processed cue
14379 YELLOW Score 61 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: forest-river • Date: Oct 26, 2026 • Age: 5d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 40d
Waiting on dealer Heat 8
Missing Documentation
Moving this to PART RETURN.  Please attach tracking information. Part will be processed when received.
14442 RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Oct 20, 2026 • Age: 11d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 34d
Unknown blocker Heat 7
Review
Following up on this again.
14212 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Oct 20, 2026 • Age: 11d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 34d
Waiting on dealer Heat 16
Missing Documentation
Moving to approved- if you get an estimate for Job 7, please upload the estimate and tag me here to let me know I have to enter for approval. Thanks!
14434 YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: crossroads • Date: Oct 19, 2026 • Age: 12d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 18d • Payment Due 33d
Waiting on OEM Heat 2
Late OEM Response
I have emailed Keystone to note this on the VIN prior to warranty expiration. I am going to move this to PA Info needed until we receive the full 3 C's and can enter it into the system for approval.
14223 RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: keystone • Date: Oct 15, 2026 • Age: 16d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 29d
Unknown blocker Heat 7
Review
@Dustin L @Matt F Following up on this.
14293 RED Score 24 / 100
GRE 8220 • Alix
Escalation Recommended
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Oct 13, 2026 • Age: 18d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 12d • Payment Due 27d
Waiting on OEM Heat 16
Missing Documentation
@Destinee M Job 2: approved for 0.3 hour Job 3: approved for 1.5 hour Job 4: approved for 2.5 hour. If the production line does not properly secure the top header to the lower wall section, movement can occur at the joi
14281 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Oct 7, 2026 • Age: 24d
Estimated Recovery $700.00 • Paid $0.00 • Short $0.00
Auto-Approval 6d • Payment Due 21d
Waiting on OEM Heat 73
Denial • Recovery $700.00
@Destinee M Job 30 was approved for 0.2 hour to touch up. Job 34: approved for $150 - taxes not covered under warranty.
14227 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Oct 6, 2026 • Age: 25d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 5d • Payment Due 20d
Waiting on OEM Heat 8
Late OEM Response
@Destinee M This was approved for 0.4 hour to replace cabinet door.
13469 RED Score 12 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
OEM: forest-river • Date: Oct 6, 2026 • Age: 25d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 20d
Ready to close Heat 11
Missing Documentation
This paid on check 3244470 for $264.60
13477b RED Score 24 / 100
GRE 8220 • Alix
Payment Deadline Violated
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: May 12, 2026 • Age: 172d
Estimated Recovery $350.00 • Paid $0.00 • Short $0.00
Auto-Approval 0d • Payment Due 0d
Waiting on OEM Heat 17
Denial • Recovery $350.00
---TIME SENSITIVE--- GRE 8220 | RO 13477B | PA 949192. Reviewed both RO versions, all 10 photos individually and the full sidebar threads. Recover the dealer-work portion: the August 24 clarification says jobs 1-3 are
13783b RED Score 24 / 100
GRE 8220 • Alix
Payment Deadline Violated
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Jul 29, 2026 • Age: 94d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Ready to close Heat 6
Review
---TIME SENSITIVE--- GRE 8220 | RO 13783B | PA 965852. Reviewed both PDFs, all three photos individually and the complete sidebar threads. Main blocker: obtain written acceptance to submit this older claim. Alix's Octo
14188 RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Sep 29, 2026 • Age: 32d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 13d
Unknown blocker Heat 15
Missing Documentation
@Alix M Updated to reflect this.
14090 YELLOW Score 61 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: grand-design • Date: Sep 21, 2026 • Age: 40d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 5d
Unknown blocker Heat 3
Denial • Recovery $175.00
@Destinee M @Matt F @Dustin L This one is now late as well due to no response from Greeneway on the items we needed.
14025 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Sep 23, 2026 • Age: 38d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 7d
Ready to close Heat 9
Review
This paid on check 3234083 for $289.10
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf