Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$13,650.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
154
Average days since submission in view.
Payment due runway
2
Average days until OEM payment is due.
Workflow grid

Claim queue

269 visible claims

13972 YELLOW Score 48 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
5
Review • Auto n/a • Payment 40d
3Cs / time / pictures / docs: pending / pending / pending / pending

13912B YELLOW Score 48 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
5
Late OEM Response • Auto 25d • Payment 40d
3Cs / time / pictures / docs: pending / pending / pending / pending

13898 RED Score 33 / 100

GRE 8220 • Alix • grand-design
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
17
Review • Auto n/a • Payment 28d
3Cs / time / pictures / docs: pending / mismatch / pending / matched

13934 RED Score 24 / 100

GRE 8220 • Alix • forest-river
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
18
Review • Auto n/a • Payment 27d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

13937 YELLOW Score 48 / 100

GRE 8220 • Alix • forest-river
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
14
Late OEM Response • Auto 16d • Payment 31d
3Cs / time / pictures / docs: pending / pending / pending / pending

13769B RED Score 24 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
11
Missing Documentation • Auto 19d • Payment 34d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch

13905B YELLOW Score 48 / 100

GRE 8220 • Alix • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
17
Missing Documentation • Auto 13d • Payment 28d
3Cs / time / pictures / docs: pending / pending / pending / pending

13779 YELLOW Score 48 / 100

GRE 8220 • Alix • forest-river
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
14
Late OEM Response • Auto 16d • Payment 31d
3Cs / time / pictures / docs: pending / pending / pending / pending
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13972 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 27, 2026 5d
Auto n/a
Awaiting OEM Response
Review
Heat 4
4 comments • 0 follow-ups
Review This has been submitted for payment.
Seen
Paid $0.00 • Recovery $0.00
13912B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 27, 2026 5d
Auto 25d
Awaiting OEM Response
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response This was approved for 0.1 hour. Submitting for payment.
Seen
Paid $0.00 • Recovery $0.00
13898 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
GRE 8220 Alix OEM Review
RO pending
grand-design Aug 15, 2026 17d
Auto n/a
Awaiting OEM Response
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
13934 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 14, 2026 18d
Auto n/a
Auto-Approved / Approved
Review
Heat 21
19 comments • 1 follow-ups
Review @Destinee M No, I will provide it once I receive it.
Seen
Paid $0.00 • Recovery $0.00
13937 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 18, 2026 14d
Auto 16d
Auto-Approved / Approved
Late OEM Response
Heat 2
2 comments • 0 follow-ups
Late OEM Response @Dustin L @Destinee M Job 1: approved for 0.5 hour Job 2: approved for 0.3 hour (flat rate)  pending photo of the cord cut off for final payment
Seen
Paid $0.00 • Recovery $0.00
13769B RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 21, 2026 11d
Auto 19d
Awaiting OEM Response
Missing Documentation
Heat 33
27 comments • 1 follow-ups
Missing Documentation @Destinee M Replacing the entry door lock flat rate is only 0.3 hour. They will not approve anything more than that unless the tech notes support it, so the 1 hour is excessive for this repair/diagnosis/replacement. Belo
Seen
Paid $0.00 • Recovery $0.00
13905B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 15, 2026 17d
Auto 13d
Awaiting OEM Response
Missing Documentation
Heat 6
4 comments • 0 follow-ups
Missing Documentation @Dustin L @Destinee M Job 5: approved for 0.3 hour (flat rate) Job 6: approved for 0.1 hour (flat rate) Warranty Repair 1: approved for 0.3 hour (flat rate)
Seen
Paid $0.00 • Recovery $0.00
13779 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 18, 2026 14d
Auto 16d
Auto-Approved / Approved
Late OEM Response
Heat 4
4 comments • 0 follow-ups
Late OEM Response @Destinee M This was approved for 1 hour the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. 
Seen
Paid $0.00 • Recovery $0.00
13970 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 17, 2026 15d
Auto 15d
Auto-Approved / Approved
Denial
Heat 12
12 comments • 0 follow-ups
Denial • Recovery $175.00 @Matt F @Destinee M This was approved for 1.5 hour as a goodwill.
Seen
Paid $0.00 • Recovery $175.00
14006 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix OEM Review
RO pending
forest-river Aug 25, 2026 7d
Auto n/a
Awaiting OEM Response
Review
Heat 7
7 comments • 0 follow-ups
Review This has been submitted for payment. Per CB we entered shop supplies at the allowed 5%.
Seen
Paid $0.00 • Recovery $0.00
13919 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Aug 13, 2026 19d
Auto n/a
Auto-Approved / Approved
Denial
Heat 44
42 comments • 0 follow-ups
Denial • Recovery $175.00 @Alix M OKAY THANK YOU
Seen
Paid $0.00 • Recovery $175.00
13904 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Aug 25, 2026 7d
Auto n/a
Auto-Approved / Approved
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
17866 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Pre-Auth Needed
RO pending
forest-river Aug 7, 2026 25d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 5
3 comments • 0 follow-ups
Missing Documentation @Destinee M We need photos of the microwave/issue, including the microwave tag. Please make sure you are uploading all the information. Thank you!
Seen
Paid $0.00 • Recovery $0.00
13661 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Aug 4, 2026 28d
Auto 2d
Auto-Approved / Approved
Denial
Heat 6
4 comments • 0 follow-ups
Denial • Recovery $350.00 @Destinee M @Dustin L @Matt F Warranty Repair 1: denied - not noted on daf Warranty Repair 2: approved for 0.3 hour Warranty Repair 3: denied - no notes as to why Warranty Repair 4: approved for 0.6 hour Warranty Repair
Seen
Paid $0.00 • Recovery $350.00
13754 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 1, 2026 31d
Auto n/a
Awaiting OEM Response
Review
Heat 10
10 comments • 0 follow-ups
Review Following up on this. We will need a new WO with the interior lines separated with how much labor time it will take to complete them. And then the exterior line separate with the same information. Thanks.
Seen
Paid $0.00 • Recovery $0.00
13846 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Aug 1, 2026 31d
Auto n/a
Auto-Approved / Approved
Review
Heat 10
10 comments • 0 follow-ups
Review Claim 2780050 paid on check 3216368 for $14.
Seen
Paid $0.00 • Recovery $0.00
13856 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Info Needed
RO pending
forest-river Aug 1, 2026 31d
Auto n/a
Awaiting OEM Response
Review
Heat 6
6 comments • 0 follow-ups
Review @Dustin L Is there anything we should be requesting on this now or are we good to cancel this PA?
Seen
Paid $0.00 • Recovery $0.00
13897 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix OEM Review
RO pending
grand-design Aug 1, 2026 31d
Auto n/a
Awaiting OEM Response
Denial
Heat 10
8 comments • 0 follow-ups
Denial • Recovery $175.00 And Warranty Repair 1 removed from this WO and put back on the one it was originally on.
Seen
Paid $0.00 • Recovery $175.00
13857 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Pre-Auth Needed
RO pending
keystone Aug 1, 2026 31d
Auto 0d
Awaiting OEM Response
Denial
Heat 12
10 comments • 0 follow-ups
Denial • Recovery $175.00 @Dustin L @Destinee M Job 1: approved for 0.2 hour Job 2: denied - excluded from limited warranty Job 3: approved for 1.5 hour - dealer needs to order part
Seen
Paid $0.00 • Recovery $175.00
40951 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
LIN 1025 Alix Approved / Unpaid
RO pending
forest-river Jul 28, 2026 35d
Auto 0d
Auto-Approved / Approved
Missing Documentation
Heat 5
3 comments • 0 follow-ups
Missing Documentation PA 2758897 automatically authorized to replace the fender skirt for 0.3 hours. @JASON S you can order the part.
Seen
Paid $0.00 • Recovery $0.00
13783B YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jul 29, 2026 34d
Auto n/a
Auto-Approved / Approved
Review
Heat 2
2 comments • 0 follow-ups
Review Uploaded invoice, with just need to know when customer receives it.
Seen
Paid $0.00 • Recovery $0.00
13798 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jul 28, 2026 35d
Auto n/a
Auto-Approved / Approved
Review
Heat 4
4 comments • 0 follow-ups
Review @Matt F They will cover a $100 disposal fee. Please include this on the final RO.
Seen
Paid $0.00 • Recovery $0.00
13859 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jul 29, 2026 34d
Auto n/a
Auto-Approved / Approved
Missing Documentation
Heat 14
12 comments • 0 follow-ups
Missing Documentation added invoice for window latch - no other invoices in GD as of today.
Seen
Paid $0.00 • Recovery $0.00
13752 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
grand-design Jul 28, 2026 35d
Auto n/a
Awaiting OEM Response
Missing Documentation
Heat 21
19 comments • 0 follow-ups
Missing Documentation @Chris B sent Dan a message.
Seen
Paid $0.00 • Recovery $0.00
13889 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jul 31, 2026 32d
Auto n/a
Auto-Approved / Approved
Review
Heat 0
0 comments • 0 follow-ups
Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
41018 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / matched
LIN 1025 Alix OEM Review
RO pending
jayco Jun 26, 2026 67d
Auto n/a
Payment Deadline Violated
Review
Heat 14
12 comments • 1 follow-ups
Review @cody e @Jeremy G Job D paid on check 00133850 for $49.50 in labor
Seen
Paid $0.00 • Recovery $0.00
41064 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
LIN 1025 Alix OEM Review
RO pending
keystone Jun 30, 2026 63d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 7
5 comments • 0 follow-ups
Missing Documentation @cody e @Jeremy G @Michael B Following up on this again. This was originally uploaded on 6/30 with questions that we never recieved answers to. Then it was uploaded as a duplicate on 7/23 and we still have the same quest
Seen
Paid $0.00 • Recovery $0.00
41154 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
LIN 1025 Alix Approved / Unpaid
RO pending
forest-river Jul 14, 2026 49d
Auto n/a
Payment Deadline Violated
Review
Heat 2
2 comments • 0 follow-ups
Review This appears to be completed in Tekion. Please move to Ready to Submit and upload the invoice. Thanks.
Seen
Paid $0.00 • Recovery $0.00
41231 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / matched / pending / pending
LIN 1025 Alix Approved / Unpaid
RO pending
jayco Jul 22, 2026 41d
Auto 0d
Auto-Approved / Approved
Missing Documentation
Heat 8
6 comments • 0 follow-ups
Missing Documentation @Jeremy G @cody e @JASON S Job A: approved for 2 hours to replace the table top Job B: approved for 0.5 hour to replace recliner heading pad JAYCO P# 0343833
Seen
Paid $0.00 • Recovery $0.00
40568 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
LIN 1025 Alix OEM Review
RO pending
jayco Jun 26, 2026 67d
Auto 0d
Payment Deadline Violated
Denial
Heat 19
15 comments • 1 follow-ups
Denial • Recovery $525.00 @cody e @Jeremy G @Michael B This was denied. Late submit. Work was done May 5th, we did not get the WO in dropbox until 6/26, it was not moved to ready to submit until 7/23. We only have 60 days to submit after work is
Seen
Paid $0.00 • Recovery $525.00
40884 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / pending
LIN 1025 Alix OEM Review
RO pending
keystone Jun 26, 2026 67d
Auto n/a
Payment Deadline Violated
Review
Heat 12
12 comments • 0 follow-ups
Review @cody e @Jeremy G This paid on check 1610718 for $136.49
Seen
Paid $0.00 • Recovery $0.00
38490 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
LIN 1025 Alix Info Needed
RO pending
jayco Jul 9, 2026 54d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response Hello all @cody e @Jeremy G this repair order needs some details in order for us to get it handled. Please review Alix's note above and get us the requested information so we can get things authorized for you.
Seen
Paid $0.00 • Recovery $0.00
40925 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
LIN 1025 Alix Approved / Unpaid
RO pending
forest-river Jun 26, 2026 67d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response Job E has been approved for 0.6 hours now.
Seen
Paid $0.00 • Recovery $0.00
41034 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
LIN 1025 Alix Info Needed
RO pending
keystone Jul 15, 2026 48d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 3
1 comments • 0 follow-ups
Missing Documentation @cody e @Jeremy G Please upload photos of concerns. There is only one photo of a screen in Tekion.
Seen
Paid $0.00 • Recovery $0.00
41090 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
LIN 1025 Alix OEM Review
RO pending
jayco Jul 9, 2026 54d
Auto n/a
Payment Deadline Violated
Review
Heat 7
7 comments • 0 follow-ups
Review @cody e @Jeremy G @BONNIE S This paid on 7/27/2026 on check 00132482 for $33
Seen
Paid $0.00 • Recovery $0.00
41118 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
LIN 1025 Alix Approved / Unpaid
RO pending
jayco Jul 6, 2026 57d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response @cody e @Jeremy G @JASON S Job A: approved for 0.3 hour to adjust door latch Job B: approved for 1 hour to replace the steps
Seen
Paid $0.00 • Recovery $0.00
41132 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
LIN 1025 Alix Approved / Unpaid
RO pending
keystone Jul 9, 2026 54d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response @Jeremy G @cody e @JASON S Job B: approved for 2 hours to R&R converter *Part return required. Model+serial #s / vendor tags from complete component / vendor markings required. Job C: approved for 2 hours to replace sh
Seen
Paid $0.00 • Recovery $0.00
13693 RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jun 26, 2026 67d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 34
26 comments • 0 follow-ups
Missing Documentation Uploaded fireplace invoice, that is all that is in GD for this WO.
Seen
Paid $0.00 • Recovery $0.00
13720 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jul 1, 2026 62d
Auto n/a
Payment Deadline Violated
Review
Heat 3
3 comments • 0 follow-ups
Review Added invoice from GD
Seen
Paid $0.00 • Recovery $0.00
13586B RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jun 24, 2026 69d
Auto n/a
Escalation Recommended
Denial
Heat 35
28 comments • 0 follow-ups
Denial • Recovery $350.00 Claim 2781370 paid on check 3216368 for $280
Seen
Paid $0.00 • Recovery $350.00
13614B YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jul 2, 2026 61d
Auto n/a
Payment Deadline Violated
Review
Heat 5
5 comments • 0 follow-ups
Review Claim 2781376 paid on check 3216368 for $28.
Seen
Paid $0.00 • Recovery $0.00
13642B YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jun 26, 2026 67d
Auto n/a
Payment Deadline Violated
Review
Heat 4
4 comments • 0 follow-ups
Review Claim 2781405 paid on check 3216368 for $128.80
Seen
Paid $0.00 • Recovery $0.00
13559 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jun 25, 2026 68d
Auto n/a
Payment Deadline Violated
Missing Documentation
Heat 10
8 comments • 0 follow-ups
Missing Documentation added invoice
Seen
Paid $0.00 • Recovery $0.00
13791 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jul 20, 2026 43d
Auto 0d
Auto-Approved / Approved
Late OEM Response
Heat 6
6 comments • 0 follow-ups
Late OEM Response @Dustin L @Matt F @Randall B This was approved for 2 hours we have never had any claims stating the shower surround breakswhen the tech is replacing the shower pan at this time that is not authorized to replace 1 hour
Seen
Paid $0.00 • Recovery $0.00
13582B YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jun 26, 2026 67d
Auto n/a
Payment Deadline Violated
Denial
Heat 3
3 comments • 0 follow-ups
Denial • Recovery $175.00 No invoices in GD.
Seen
Paid $0.00 • Recovery $175.00
13633 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jun 24, 2026 69d
Auto 0d
Payment Deadline Violated
Denial
Heat 3
3 comments • 0 follow-ups
Denial • Recovery $350.00 Job 1 was approved for 0.8 hour to replace the arm and lights.
Seen
Paid $0.00 • Recovery $350.00
13634 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jun 24, 2026 69d
Auto 0d
Payment Deadline Violated
Late OEM Response
Heat 3
3 comments • 0 follow-ups
Late OEM Response @Dustin L @Michelle A This was approved for 0.4 hour flat rate
Seen
Paid $0.00 • Recovery $0.00
13682 RED Score 33 / 100
3Cs / time / pictures / docs: pending / mismatch / pending / pending
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jun 23, 2026 70d
Auto n/a
Payment Deadline Violated
Review
Heat 3
3 comments • 0 follow-ups
Review No invoices in GD for this yet.
Seen
Paid $0.00 • Recovery $0.00
13775 YELLOW Score 61 / 100
3Cs / time / pictures / docs: pending / pending / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
grand-design Jul 18, 2026 45d
Auto n/a
Payment Deadline Violated
Denial
Heat 10
6 comments • 0 follow-ups
Denial • Recovery $175.00 No invoice in GD for this, will need invoice from dealership. This also appears to be completed- but past the 30 day submission.
Seen
Paid $0.00 • Recovery $175.00
13778 YELLOW Score 66 / 100
3Cs / time / pictures / docs: pending / matched / pending / matched
GRE 8220 Alix Approved / Unpaid
RO pending
forest-river Jul 15, 2026 48d
Auto n/a
Payment Deadline Violated
Denial
Heat 14
14 comments • 0 follow-ups
Denial • Recovery $175.00 I will add it to the claim when we submit for payment after the work is completed. Thanks!
Seen
Paid $0.00 • Recovery $175.00
13972 YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 27, 2026 • Age: 5d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 40d
Unknown blocker Heat 4
Review
This has been submitted for payment.
13912B YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 27, 2026 • Age: 5d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 25d • Payment Due 40d
Waiting on OEM Heat 2
Late OEM Response
This was approved for 0.1 hour. Submitting for payment.
13898 RED Score 33 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / mismatch / pending / matched
OEM: grand-design • Date: Aug 15, 2026 • Age: 17d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 28d
Unknown blocker Heat 0
Review
No processed cue
13934 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 14, 2026 • Age: 18d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 27d
Unknown blocker Heat 21
Review
@Destinee M No, I will provide it once I receive it.
13937 YELLOW Score 48 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 18, 2026 • Age: 14d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 16d • Payment Due 31d
Waiting on OEM Heat 2
Late OEM Response
@Dustin L @Destinee M Job 1: approved for 0.5 hour Job 2: approved for 0.3 hour (flat rate)  pending photo of the cord cut off for final payment
13769B RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 21, 2026 • Age: 11d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 19d • Payment Due 34d
Waiting on OEM Heat 33
Missing Documentation
@Destinee M Replacing the entry door lock flat rate is only 0.3 hour. They will not approve anything more than that unless the tech notes support it, so the 1 hour is excessive for this repair/diagnosis/replacement. Belo
13905B YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 15, 2026 • Age: 17d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 13d • Payment Due 28d
Waiting on OEM Heat 6
Missing Documentation
@Dustin L @Destinee M Job 5: approved for 0.3 hour (flat rate) Job 6: approved for 0.1 hour (flat rate) Warranty Repair 1: approved for 0.3 hour (flat rate)
13779 YELLOW Score 48 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 18, 2026 • Age: 14d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 16d • Payment Due 31d
Waiting on OEM Heat 4
Late OEM Response
@Destinee M This was approved for 1 hour the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. 
13970 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 17, 2026 • Age: 15d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval 15d • Payment Due 30d
Waiting on OEM Heat 12
Denial • Recovery $175.00
@Matt F @Destinee M This was approved for 1.5 hour as a goodwill.
14006 YELLOW Score 61 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / matched
OEM: forest-river • Date: Aug 25, 2026 • Age: 7d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 38d
Unknown blocker Heat 7
Review
This has been submitted for payment. Per CB we entered shop supplies at the allowed 5%.
13919 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Aug 13, 2026 • Age: 19d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 26d
Unknown blocker Heat 44
Denial • Recovery $175.00
@Alix M OKAY THANK YOU
13904 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Aug 25, 2026 • Age: 7d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 38d
Unknown blocker Heat 0
Review
No processed cue
17866 YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: Aug 7, 2026 • Age: 25d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 20d
Waiting on dealer Heat 5
Missing Documentation
@Destinee M We need photos of the microwave/issue, including the microwave tag. Please make sure you are uploading all the information. Thank you!
13661 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Aug 4, 2026 • Age: 28d
Estimated Recovery $350.00 • Paid $0.00 • Short $0.00
Auto-Approval 2d • Payment Due 17d
Waiting on OEM Heat 6
Denial • Recovery $350.00
@Destinee M @Dustin L @Matt F Warranty Repair 1: denied - not noted on daf Warranty Repair 2: approved for 0.3 hour Warranty Repair 3: denied - no notes as to why Warranty Repair 4: approved for 0.6 hour Warranty Repair
13754 RED Score 24 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 1, 2026 • Age: 31d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 14d
Unknown blocker Heat 10
Review
Following up on this. We will need a new WO with the interior lines separated with how much labor time it will take to complete them. And then the exterior line separate with the same information. Thanks.
13846 RED Score 24 / 100
GRE 8220 • Alix
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 1, 2026 • Age: 31d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 14d
Ready to close Heat 10
Review
Claim 2780050 paid on check 3216368 for $14.
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf