Claim explorer / evidence thread
Claim 72356
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 1
review 13
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
13
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72356/Paid claim #.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Feb 3, 2026, 1:54 PM • processor • Claim J01453808-001 paid $1471.64
Claim J01453808-001-01 paid $321.98
Claim J01453808-002 paid $166.25
Role mix
Dealer 0 • OEM 0 • Processor 15
Decision cues
Denial signals 1 • info / missing-doc asks 5 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Photo shows a black plastic circular flange or collar on pavement; no readable identifiers.
Human interpretation • confidence 0.78
document-photo
Photo shows a black plastic circular trim or collar component on pavement.
Human interpretation • confidence 0.72
document-photo
Two rubber bushing-like parts shown; upper part is severely cracked and degraded.
Human interpretation • confidence 0.93
document-photo
Photo shows a severely deteriorated rubber flanged bushing beside a replacement.
Human interpretation • confidence 0.88
document-photo
Blue exterior panel shows cracking, abrasion, and a chipped/delaminated area.
Human interpretation • confidence 0.86
document-photo
Photo shows an RV roof vent with a black crank/handle assembly.
Human interpretation • confidence 0.78
document-photo
Photo shows a removed black sheet/membrane with visible tearing, creasing, and surface damage.
Human interpretation • confidence 0.78
document-photo
Torn, bent underbelly panel with loose exposed wiring beneath RV.
Human interpretation • confidence 0.92
document-photo
Photo shows a removed blue panel with extensive surface abrasion, residue, and torn edges.
Human interpretation • confidence 0.78
document-photo
Underside photo shows a lowered underbelly panel and exposed insulated ducting/wiring.
Human interpretation • confidence 0.78
document-photo
Water leaks heavily from the undercarriage near a Valterra-capped drain outlet.
Human interpretation • confidence 0.89
document-photo
Underside view shows a hose connection and secured red/blue water lines near the trailer frame.
Human interpretation • confidence 0.62
document-photo
Roof plumbing vent shows stained, deteriorated sealant around cap; ruler documents size.
Human interpretation • confidence 0.90
document-photo
Exposed RV floor framing and plumbing rough-in with an open circular floor cutout.
Human interpretation • confidence 0.72
document-photo
Underfloor plumbing area with open floor cutouts and exposed drain/water lines.
Human interpretation • confidence 0.82
document-photo
Interior wall cavity with black plumbing pipe and blue line; no clear defect visible.
Human interpretation • confidence 0.56
document-photo
Close-up shows a black circular fitting under a dirty panel; surrounding material appears cracked or chipped.
Human interpretation • confidence 0.62
document-photo
Close-up shows a cracked black plastic fitting or vent base beneath a textured exterior surface.
Human interpretation • confidence 0.72
document-photo
RV interior vinyl flooring is shown with a tape measure spanning the walkway.
Human interpretation • confidence 0.82
document-photo
Close-up shows a broken black plastic component with fractured edges.
Human interpretation • confidence 0.72
document-photo
Close-up shows a cracked/broken black plastic interior trim or vent component.
Human interpretation • confidence 0.70
document-photo
Undercarriage photo shows a hanging/detached sewer outlet cap beside tandem wheels.
Human interpretation • confidence 0.86
document-photo
Photo shows a ConneX smart-TV remote; minor scuffing is visible on the central control pad.
Human interpretation • confidence 0.91
document-photo
LG Simple Remote shown; label identifies model WR23GA and part AKB76044401.
Human interpretation • confidence 0.96
Claim Lines
complaint
CUSTOMER STATES THERE IS A LEAK COMINING FROM THE UNDERBELLY - MAY BE THE GREY OR BLACK TANK SHIVE, MELISSA ANN Customer #: 59628
partial-match • confidence 0.59
complaint
CUSTOMER STATES THERE IS A LEAK COMINING FROM THE UNDERBELLY - MAY BE THE GREY OR BLACK TANK SHIVE, MELISSA ANN Customer #: 59628
needs-review • confidence 0.15
cause
Incorrect installation
needs-review • confidence 0.32
cause
Incorrect installation
needs-review • confidence 0.00
correction
Filled each tank independently. Identified black tank was leaking. Had to removed rear portion of underbelly from bumper to front axle to gain access to black tank. Verified Black tank was not mounted correctly . Also noted sewage had dried on a large portion of underbelly in the rear area. Underbelly smells like sewage. Need to replace underbelly and thermal lining remount tank to correct location and have to move Support 3/4 of an inch forward of where it was mounted by the factory. Initially black tank vent was the only visible leak had to gain access to backside of curved wall behind toilet. Had to remove door, jam, striker, toilet, and toilet connections. After removing black tank vent and replacing, inserted grommet system was flood tested but failed again. Removed toilet flange and found rubber. Gromit was damaged beyond repair. Had to remove tank to replace 3 inch sewer inlet grommet. Before reassembly cleaned all surface removed all staples flood tested verified. No leaks are present. *59628* Reassembled removed items in reversed order. Waiting on warranty approval. JOB COMPLETE
matched • confidence 0.73
correction
Filled each tank independently. Identified black tank was leaking. Had to removed rear portion of underbelly from bumper to front axle to gain access to black tank. Verified Black tank was not mounted correctly . Also noted sewage had dried on a large portion of underbelly in the rear area. Underbelly smells like sewage. Need to replace underbelly and thermal lining remount tank to correct location and have to move Support 3/4 of an inch forward of where it was mounted by the factory. Initially black tank vent was the only visible leak had to gain access to backside of curved wall behind toilet. Had to remove door, jam, striker, toilet, and toilet connections. After removing black tank vent and replacing, inserted grommet system was flood tested but failed again. Removed toilet flange and found rubber. Gromit was damaged beyond repair. Had to remove tank to replace 3 inch sewer inlet grommet. Before reassembly cleaned all surface removed all staples flood tested verified. No leaks are present. *59628* Reassembled removed items in reversed order. Waiting on warranty approval. JOB COMPLETE
needs-review • confidence 0.30
complaint
CUSTOMER STATES TV DOES NOT TURN ON WITH THE REMOTE - CAN CHANGE THE CHANNELS AND AJUST VOLUME **REMOTE IS BETWEEN THE RECLINERS IN THE BOTTOM Page 1 of 3 © 2026 Integrated Dealer Systems *72356* DRAWER** Promised Date: 30 DEC 25 W/O: 72356
partial-match • confidence 0.51
complaint
CUSTOMER STATES TV DOES NOT TURN ON WITH THE REMOTE - CAN CHANGE THE CHANNELS AND AJUST VOLUME **REMOTE IS BETWEEN THE RECLINERS IN THE BOTTOM Page 1 of 3 © 2026 Integrated Dealer Systems *72356* DRAWER** Promised Date: 30 DEC 25 W/O: 72356
needs-review • confidence 0.15
cause
Component failure
partial-match • confidence 0.42
cause
Component failure
needs-review • confidence 0.11
correction
Verified customer concern. Remote functioned a couple of times then quit working. Changed out batteries but symptom continued. Need to replace remote. Waiting on warranty approval.
partial-match • confidence 0.46
correction
Verified customer concern. Remote functioned a couple of times then quit working. Changed out batteries but symptom continued. Need to replace remote. Waiting on warranty approval.
needs-review • confidence 0.15
complaint
JOB ADDED: CUSTOMER STATES HEAT IS NOT COMING OUT THE VENT IN KITCHEN AREA BY THE SINK
needs-review • confidence 0.14
complaint
JOB ADDED: CUSTOMER STATES HEAT IS NOT COMING OUT THE VENT IN KITCHEN AREA BY THE SINK
needs-review • confidence 0.14
cause
Black tank fell and crushed ducting.
needs-review • confidence 0.06
cause
Black tank fell and crushed ducting.
needs-review • confidence 0.06
correction
Remove and replaced damaged portion of ducting. Waiting on warranty approval. JOB COMPLETE
needs-review • confidence 0.05
correction
Remove and replaced damaged portion of ducting. Waiting on warranty approval. JOB COMPLETE
needs-review • confidence 0.05
Evidence Thread
Stephanie Kendziorski
processor • Jan 15, 2026, 2:18 PM
Job 1 - 24.95 hours
Job 2 - .1
Job 3 - 1.0
Stephanie Kendziorski
processor • Jan 15, 2026, 4:34 PM
Approved PA J01453808
Stephanie Kendziorski
processor • Jan 15, 2026, 4:35 PM
Emailed Jayco to see if we can get more time for line 1 - only 8 hours approved, tech has nearly 25 into it
Stephanie Kendziorski
processor • Jan 16, 2026, 9:00 AM
@Jeannette B I emailed Jayco about getting more time for line 1 and this was their response:
Good morning
I have approved 8.0 hours for this repair. I am not sure why your technician has 25 hours into this repair. to remove the black tank is 4.0 and I have approved an additional 4.0 to repair the sewer system. Jayco will respectfully decline any additional time for this repair
Thank you
The notes on this work order are the notes that are entered into the Jayco portal, so unless there is something additional that was done, I think we might only get the 8.
Stephanie Kendziorski
processor • Jan 16, 2026, 9:24 AM
@Jeannette B I emailed Jayco about getting more time for line 1 and this was their response:
Good morning
I have approved 8.0 hours for this repair. I am not sure why your technician has 25 hours into this repair. to remove the black tank is 4.0 and I have approved an additional 4.0 to repair the sewer system. Jayco will respectfully decline any additional time for this repair
Thank you
The notes on this work order are the notes that are entered into the Jayco portal, so unless there is something additional that was done, I think we might only get the 8. Let me know how you want to proceed.
Jeannette Britton
dealer_or_external • Jan 17, 2026, 6:21 PM
@Stephanie K Since Jayco has already declined it I do not believe they will do anything more . Thank you for your efforts
Stephanie Kendziorski
processor • Jan 19, 2026, 11:42 AM
Ok. I will move this to the #5 PA approved folder. I know you had mentioned this was ready to submit, but I need a final copy with pricing. Once you upload that and move it to #6, I'll get it submitted for you.
Stephanie Kendziorski
processor • Jan 20, 2026, 3:24 PM
@Jeannette B I need a final copy please that has your pricing billed out. There are several non Jayco parts that I will need to enter a price for.
Jeannette Britton
dealer_or_external • Jan 21, 2026, 11:35 AM
@Stephanie K I am so sorry. I realized about midnight I sent this one and one other one without the costs, I just uploaded the one with costs
Stephanie Kendziorski
processor • Jan 21, 2026, 12:18 PM
Submitted for payment
Stephanie Kendziorski
processor • Jan 27, 2026, 9:43 AM
@Jeannette B Jayco did not pay the plastic, part 2014938, they said it was not applicable to the repair.
Stephanie Kendziorski
processor • Jan 27, 2026, 9:44 AM
Paid check 455267
Stephanie Kendziorski
processor • Jan 27, 2026, 9:44 AM
@Jeannette B Jayco did not pay the plastic, part 2014938, they said it was not applicable to the repair. Is it actually the ducting and belongs to line 3?
Jeannette Britton
dealer_or_external • Jan 27, 2026, 11:16 AM
@Stephanie K Due to the sewage we had to replace the underbelly
Stephanie Kendziorski
processor • Jan 27, 2026, 11:27 AM
I figured that was the case, but wanted to confirm. I will email them and have them review it again.
Stephanie Kendziorski
processor • Jan 27, 2026, 11:27 AM
I'm going to move this back to 7.1 for the time being so I can keep an eye on it. Sometimes they create a new claim themselves, sometimes I have to do it.
Stephanie Kendziorski
processor • Jan 27, 2026, 7:12 PM
Jayco is paying the part, it's on a new claim, J01453808-001-01 for $321.98.
Stephanie Kendziorski
processor • Feb 3, 2026, 1:54 PM
Claim J01453808-001 paid $1471.64
Claim J01453808-001-01 paid $321.98
Claim J01453808-002 paid $166.25
Claim Files
Paid claim #.pdf
pdf • Feb 3, 2026, 1:55 PM • 10,849 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72356/Paid claim #.pdf
Paid claim #2.pdf
pdf • Jan 27, 2026, 9:41 AM • 7,966 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72356/Paid claim #2.pdf
Paid claim.pdf
pdf • Jan 27, 2026, 9:40 AM • 3,898 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72356/Paid claim.pdf
72356F.pdf
main-pdf • Jan 21, 2026, 11:33 AM • 330,714 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72356/72356F.pdf
72356.pdf
main-pdf • Jan 15, 2026, 2:09 PM • 330,914 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72356/72356.pdf