Claim explorer / evidence thread
Claim 25844
TRI 1202 • Ashlee • Warranty Checks • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 30
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
163d elapsed • 0d remaining
Analyzed
Completed stage
163d elapsed • 0d remaining
Awaiting OEM
Completed stage
163d elapsed • 0d remaining
Auto-Approved
Completed stage
163d elapsed • 0d remaining
Payment Due
Approaching deadline
163d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
163d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
163d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
30
No active evidence gaps are listed.
Deadline Status
Approaching deadline
163 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 1 • RO lines 12 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 3
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Oct 31, 2026, 2:52 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
163 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/KZ 2025/25844 PD CHECK.pdf
Timeline
First seen May 21, 2026, 10:23 AM • last seen Oct 31, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Oct 9, 2025, 11:51 AM • processor • paid $55.95 10/8
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 1 • info / missing-doc asks 6 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim image shows a manufacturer/parts tag label, not visible damage.
- Claim linkage: WO #25844 / Job 4, matching file context “LINE 4 TAG REQUESTED FROM KZ.”
- Component/part: likely entry/screen door or glass-related part; label text includes “8070R DEF 26 X 72 RH FB SSTP BCMH GLAES ISPL BKGP…”
- Visible label details:
- K-Z INC #4
- RPO-0011426182
- Part/ID: V000811165
- Other numbers: 162695, MY00566570
- Orig Qty: 30
- MFG Date: 12/06/23
- Due Date: 12/11/23
- Tim
Human interpretation • confidence 0.00
supporting-image
Wide exterior lot photo of a K-Z Connect SE travel trailer, curb/side view.
- **Visible components:** sidewall, slide-out room with window, entry-side graphics, tandem axles/wheels, stabilizer/step area, front A-frame/jack/propane cover area, roof-mounted A/C units/vents.
- **Labels/text visible:** “CONNECT,” “SE,” small K-Z/Connect badging near rear; background RVs show partial labels like “Cedar Creek” and “Brookstone.”
- **Damage observed:** No clear visible damage, defect, or repair area id
Human interpretation • confidence 0.00
supporting-image
Exterior driver-side/front area of KZ Connect SE travel trailer. Visible issue appears at the upper front roof/side transition: black corner/roof trim or molding is lifted/separated and possibly cracked at the top front cap/sidewall edge. Adjacent roof/side seam and black rail/trim are visible; no interior damage shown.
Visible components: front cap/sidewall, roof edge/corner molding, side windows, storage/utility doors, lower skirt, wheels, graphics. Text/labels visible: “CONNECT” and “SE”; sm
Human interpretation • confidence 0.00
supporting-image
Claim line/job linkage: Line 5 / Job 5, WO #25844.
Visible context: Interior RV Furrion refrigerator/freezer unit with upper freezer door open. Surrounding cabinet/trim and wall paneling visible.
Visible issue/damage: Red markup highlights the upper refrigerator surround/trim area. The top fascia/trim above the freezer appears misaligned/uneven with a noticeable gap or bowing along the upper edge. Possible loose or improperly fitted cabinet/trim panel above fridge; no clear appliance interior
Human interpretation • confidence 0.00
supporting-image
Exterior wide view of a K-Z RV Connect travel trailer, rear/roadside corner and roofline shown. Visible components include rear wall, side wall, black corner trim, roof edge/gutter trim, marker lights, rear camera/light housing, windows, wheels, bumper/lower skirt, Tennessee plate, KZ “EST. 1972” decal, and Tri-Am RV Center dealer sticker.
No obvious damage is clearly visible in this photo. Image may be documenting roof/upper corner/sidewall trim alignment or seal area, but any defect is not ap
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: Image is marked “WO# 25844” and “Job 4,” matching case 25844 / Line 4.
Visible components: Close-up of an RV door/compartment latch or lock mechanism installed in a rectangular cutout. Shows black plastic latch housing, galvanized metal lock plate, screws, spring/slider mechanism, and adjacent dark door/frame trim on the right.
Visible text/labels:
- Red overlay: “WO# 25844” and “Job 4”
- White sticker on metal latch: “CODE: 1-888-400-9849”
- Molded circular date/code marki
Human interpretation • confidence 0.00
supporting-image
Front view of a K-Z Connect SE travel trailer. Visible components include front fiberglass cap, large front window, “CONNECT” and “SE” badging, black lower front panel/rock guard, A-frame tongue, jack, coupler, breakaway wiring, and dual propane tank cover. No obvious exterior damage is visible in this wide shot; panels, trim, window, and decals appear generally intact from this distance. Minor dirt/shadowing may be present but no clear crack, dent, separation, or missing part can be confirmed.
Human interpretation • confidence 0.00
supporting-image
Rear view of K-Z RV “CONNECT SE” travel trailer.
- **Visible issue/damage:** Upper rear roofline/black trim or seal appears uneven/bowed with possible separation/lift along the top rear edge; no clear cracks or impact damage visible.
- **Components shown:** Rear wall fiberglass panel, top clearance lights, rear camera/antenna housing, large rear window, right-side ladder, taillights, spare tire cover, bumper, license plate.
- **Labels/text:** “CONNECT SE,” KZ Recreational Vehicles / “EST. 1
Human interpretation • confidence 0.00
supporting-image
Claim image for **case/WO 25844, Job/Line 5**.
Visible context: Interior of an RV refrigerator/freezer compartment with white plastic liner, shelf supports, and a black upper door/frame trim assembly. At the top/right, the black hinge/bracket area and multiple exposed screws/fasteners are visible.
Damage/issue observed: No major crack is clearly visible, but the photo appears to document the **upper refrigerator door/frame/hinge or trim attachment area**, with hardware exposed and possible mis
Human interpretation • confidence 0.00
supporting-image
Image shows an end-of-photos sheet on wood; no damage or parts visible.
Human interpretation • confidence 0.82
supporting-image
Warranty claim image for **WO/case 25844 – Job/Line 4**.
Visible item: black stamped metal RV component/bracket with mounting holes/flange, rectangular slot/opening, and a red plastic insert/bushing/plug at one corner.
Visible condition/damage: the **red plastic insert appears broken/cracked/deformed around its center opening**. Black metal housing shows light scuffs, residue, and moisture/dust spots, but no clear structural damage visible.
Text/labels: red overlay reads **“WO # 25844”** and
Human interpretation • confidence 0.00
supporting-image
RV exterior curb/entry side shown.
- **Visible components:** Entry door with grab handle, black awning roller/tube and front support arm, sidewall windows, exterior range/vent hood cover, round black vent/speaker-style fitting, lower skirt/trim, graphics/decals.
- **Visible damage/condition:** No clear impact damage, cracks, missing parts, or deformation visible in this photo. Awning hardware appears installed; condition of fabric/operation cannot be confirmed from image. Some seal/edge details
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior, K-Z “CONNECT SE” travel trailer, front curb-side/sidewall area.
- **Visible damage/issue:** Black upper front corner/roof-edge trim or cap molding appears lifted/separated at the top corner, with a visible gap/misalignment near the roofline. Possible loose sealant/trim at front cap-to-sidewall transition. No obvious impact damage or large cracks visible.
- **Components shown:** Front cap, curb-side sidewall, black corner molding/trim, roof edge area, side windows, baggage/s
Human interpretation • confidence 0.00
supporting-image
RV interior kitchen/living area. Lower cabinet/drawer under the countertop is pulled fully open/partially removed, exposing unfinished plywood drawer box and cabinet opening beneath stereo/control panel. No clear breakage is visible from this angle; repair context appears related to the cabinet/drawer assembly or its fit/operation. Surrounding components include cooktop/oven, countertop, stereo/control panel, entry door, sofa, floor vent, and flooring. Red overlay text reads “WO # 25844” and “Jo
Human interpretation • confidence 0.00
supporting-image
Claim image for **WO/case 25844 – Job/Line 5**.
Visible components: upper portion of an RV refrigerator/freezer or appliance opening, white interior liner, black exterior/door trim or hinge/header rail, and several exposed screw heads/fasteners.
Visible issue: black upper trim/rail area shows exposed protruding screws/fasteners and appears possibly unfinished, loose, or missing a cover/finish piece. No major cracking or structural breakage is clearly visible from this angle.
On-image text: re
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: Line/Job 2 for WO/case #25844.
Visible context/components: RV interior kitchen/living area with cabinetry, sink, microwave/range hood, countertop, slide/side wall area, and a large movable cabinet/bed-base or island-style panel assembly in foreground.
Visible damage/repair indication: Foreground furniture/cabinet assembly appears pulled out or partially disassembled. Right side shows exposed raw plywood/unfinished panel and visible lower track/slide hardware, suggesting a c
Human interpretation • confidence 0.00
supporting-image
Image shows an RV interior cabinet/drawer area with a metal drawer slide/rail mounted along a wood panel. The slide appears partially extended and possibly misaligned or loose; a screw/fastener is visible near the lower end and the rail looks slightly separated from the side. No major breakage is clearly visible, but the photo likely documents a drawer slide/track issue requiring adjustment, reattachment, or replacement.
Visible text/labels: “WO # 25844” and “Job 2” in red overlay.
Claim linka
Human interpretation • confidence 0.00
supporting-image
Claim image for WO/case 25844, Job/Line 5. Shows the interior data label on a Furrion built-in refrigerator/freezer unit; no visible physical damage or failed part is shown.
Visible components/parts:
- Furrion appliance rating/identification label
- Refrigerator interior plastic liner/trim visible at bottom
- Circuit diagram printed on label for compressor, thermostat, inverter PCB, door switch, LED compartment light, cooling fan, fuse, battery/ground wiring
Readable label text:
- Brand: Furri
Human interpretation • confidence 0.00
supporting-image
Exterior passenger/entry side of a K-Z RV travel trailer, shown from low angle.
- **Visible components:** black power awning roller/lead rail along roofline, front/rear awning arms, entry door with window and grab handle, black framed side windows, exterior lights/vents, steps, tandem wheels, side graphics.
- **Visible damage:** No clear broken, missing, bent, or detached parts visible in this image. Awning fabric/rail and arms appear mounted; any defect is not obvious from this distance/angle.
Human interpretation • confidence 0.00
supporting-image
Close-up of an RV interior metal slide/rail or track with a black plastic end/guide component circled in red. A screw head and metal channel are visible; the black plastic piece appears misaligned/loose or possibly damaged, though detail is blurred. Beige wall/panel adjacent to the track.
Visible text overlay: “WO # 25844” and “Job 2.”
Claim linkage: case/work order 25844, claim line/job 2.
Human interpretation • confidence 0.00
supporting-image
Exterior rear/curb-side view of a K-Z RV “CONNECT SE” travel trailer.
- **Visible components:** rear roof-access ladder, ladder standoffs/mounting pads, rear tail/marker lights, rear wall, side entry door, side windows, awning/upper side trim, decals.
- **Damage observed:** No clear crack, break, or missing part is visible in this photo. Ladder appears generally intact; any bend/misalignment or looseness is not confirmable from this angle.
- **Labels/text visible:** “CONNECT SE,” “KZ,” “EST. 19
Human interpretation • confidence 0.00
supporting-image
- **Unit/area shown:** Exterior curb/door side and front cap/upper corner of a K-Z RV travel trailer, model branding visible as **“CONNECT”** on side and front cap.
- **Visible components:** Front cap, sidewall, entry door/steps, side windows, exterior lights, black vertical front corner trim/molding, roof edge/gutter/awning rail area, front hitch frame partially visible.
- **Visible damage/condition:** At the **upper front curb-side corner**, the black roof/corner trim or gutter/rail appear
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for K-Z RV case/WO #25844, Job/Line 4.
- Shows exterior RV door/compartment latch/lock assembly on glossy black panel.
- Components visible: black recessed paddle handle, upper and lower round key cylinders, small turn/knob inside recess, surrounding trim bezel.
- Visible condition: no major breakage apparent; upper lock cylinder shows discoloration/corrosion or wear around the face/rim. Minor scuffs/dust on handle and panel.
- Labels/text: red overlay reads “WO # 25844” an
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for K-Z RV case/WO **25844**, **Job/Line 1**.
Visible scene: RV bathroom/shower area with a white molded shower pan/tub base and raised side/back ledges against gray fabric-textured wall paneling. Water droplets are present on the pan and ledge.
Visible damage/condition: small dark scuff/marking on the right vertical ledge near the wall; minor surface marks/residue and water pooling/droplets visible. No obvious large crack or broken component is clearly visible in this pho
Human interpretation • confidence 0.00
Claim Lines
complaint
SHOWER IS LEAKING CUSTOMER STATED THERE IS WATER THAT GOES ALL THE WAY INTO THE KITCHEN WHEN THIS HAPPENS.
needs-review • confidence 0.26
complaint
SHOWER IS LEAKING CUSTOMER STATED THERE IS WATER THAT GOES ALL THE WAY INTO THE KITCHEN WHEN THIS HAPPENS.
needs-review • confidence 0.26
complaint
SHOWER IS LEAKING CUSTOMER STATED THERE IS WATER THAT GOES ALL THE WAY INTO THE KITCHEN WHEN THIS HAPPENS.
needs-review • confidence 0.09
cause
DURING FACTORY INSTALL NO SEALANT WAS PLACED BETWEEN THE SHOWER BASE AND SURROUND ALLOWING WATER TO LEAK BY BROYLES, ROSS Customer #: 92651
needs-review • confidence 0.29
cause
DURING FACTORY INSTALL NO SEALANT WAS PLACED BETWEEN THE SHOWER BASE AND SURROUND ALLOWING WATER TO LEAK BY BROYLES, ROSS Customer #: 92651
needs-review • confidence 0.29
cause
DURING FACTORY INSTALL NO SEALANT WAS PLACED BETWEEN THE SHOWER BASE AND SURROUND ALLOWING WATER TO LEAK BY BROYLES, ROSS Customer #: 92651
needs-review • confidence 0.12
correction
DRY, CLEAN AND SEAL AROUND BASE OF SHOWER
needs-review • confidence 0.23
correction
DRY, CLEAN AND SEAL AROUND BASE OF SHOWER
needs-review • confidence 0.23
correction
DRY, CLEAN AND SEAL AROUND BASE OF SHOWER
needs-review • confidence 0.06
complaint
THE BIG DRAWER IN THE KITCHEN NEEDS ADDRESSED, SEEMS TO BE WARPED
needs-review • confidence 0.23
complaint
THE BIG DRAWER IN THE KITCHEN NEEDS ADDRESSED, SEEMS TO BE WARPED
needs-review • confidence 0.23
complaint
THE BIG DRAWER IN THE KITCHEN NEEDS ADDRESSED, SEEMS TO BE WARPED
needs-review • confidence 0.06
cause
DUE TO FACTORY INSTALL AND SCREWS PUT IN AT AN ANGLE THE DRAWER GUIDES ARE BENT AND NEED TO BE REPLACE
needs-review • confidence 0.23
cause
DUE TO FACTORY INSTALL AND SCREWS PUT IN AT AN ANGLE THE DRAWER GUIDES ARE BENT AND NEED TO BE REPLACE
needs-review • confidence 0.23
cause
DUE TO FACTORY INSTALL AND SCREWS PUT IN AT AN ANGLE THE DRAWER GUIDES ARE BENT AND NEED TO BE REPLACE
needs-review • confidence 0.06
correction
REPLACE DRAWER GUIDES
needs-review • confidence 0.20
correction
REPLACE DRAWER GUIDES
needs-review • confidence 0.20
correction
REPLACE DRAWER GUIDES
needs-review • confidence 0.03
complaint
SWAP CABLE (ASK CUSTOMER EXACTLY WHICH CABLE AT CHECK IN) ON PREVOUIS WO CORRECTION: NO ISSUE FOUND AT THIS TIME Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: BACK DOOR LOCK IS FAULTY AND CUSTOMER CAN NOT GET THE KEY IN DOOR
needs-review • confidence 0.09
complaint
SWAP CABLE (ASK CUSTOMER EXACTLY WHICH CABLE AT CHECK IN) ON PREVOUIS WO CORRECTION: NO ISSUE FOUND AT THIS TIME Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: BACK DOOR LOCK IS FAULTY AND CUSTOMER CAN NOT GET THE KEY IN DOOR
needs-review • confidence 0.09
complaint
SWAP CABLE (ASK CUSTOMER EXACTLY WHICH CABLE AT CHECK IN) ON PREVOUIS WO CORRECTION: NO ISSUE FOUND AT THIS TIME Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: BACK DOOR LOCK IS FAULTY AND CUSTOMER CAN NOT GET THE KEY IN DOOR
needs-review • confidence 0.09
cause
DUE TO FACTORY DEFECT LATCH INSIDE OF DOOR HANDLE WILL NOT ALLOW THE KEY TO TURN THE DEADBOLT *25844*
needs-review • confidence 0.17
cause
DUE TO FACTORY DEFECT LATCH INSIDE OF DOOR HANDLE WILL NOT ALLOW THE KEY TO TURN THE DEADBOLT *25844*
needs-review • confidence 0.17
cause
DUE TO FACTORY DEFECT LATCH INSIDE OF DOOR HANDLE WILL NOT ALLOW THE KEY TO TURN THE DEADBOLT *25844*
needs-review • confidence 0.17
correction
REPLACE DOOR HANDLE AND INSTALL CYLINDERS
needs-review • confidence 0.09
correction
REPLACE DOOR HANDLE AND INSTALL CYLINDERS
needs-review • confidence 0.09
correction
REPLACE DOOR HANDLE AND INSTALL CYLINDERS
needs-review • confidence 0.09
complaint
CHECK FRIDGE FOR ANY DAMAGE BROYLES, ROSS Customer #: 92651
needs-review • confidence 0.09
cause
SCREWS TO SECURE FRIDGE ARE BACKING OUT AND RUBBING TOP OF FRIDGE DOOR
needs-review • confidence 0.09
correction
RESECURE SCREWS AND TEST OPERATION
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Aug 7, 2025, 11:14 AM
submitted PA#KZ614103
Ashlee Olsen
processor • Aug 7, 2025, 12:06 PM
approved
line 1 .3
line 2.3
line4 .3 dealer to attach a clear readable photo of the mfg sticker off the door
line 5 .2
Stephanie Davis
dealer_or_external • Aug 12, 2025, 12:10 PM
@Cole P Approved to order the following:
Line 2 : drawer guides ( the guides are 18" in length)
Line 4 : entry door lock and we will need the key cylinder will need to be G-385. This way the unit stays a key alike unit! If you need help, I will do what I can!
Tessa Coffey
dealer_or_external • Aug 27, 2025, 8:44 AM
@Stephanie D Ordered on po 17329
Tessa Coffey
dealer_or_external • Sep 10, 2025, 11:02 AM
@Stephanie D all parts here S/O A-F
Ashlee Olsen
processor • Sep 30, 2025, 1:18 PM
submitted C#KZ614103
Ashlee Olsen
processor • Oct 8, 2025, 2:47 PM
@Stephanie D I have to apologize, I left the photo of the tag for job 4 off when I submitted this, so they denied that line. I just created a new claim for this one KZ619416. Just wanted you to be aware, so when the first check comes in short, you'll know what's going on.
Ashlee Olsen
processor • Oct 8, 2025, 2:47 PM
submitted PA#KZ619416-job 4 only
Stephanie Davis
dealer_or_external • Oct 8, 2025, 3:07 PM
It's ok, you always take care of my boo boo's.
Ashlee Olsen
processor • Oct 8, 2025, 3:57 PM
submitted
Ashlee Olsen
processor • Oct 9, 2025, 11:51 AM
paid $55.95 10/8
Claim Files
25844 PD CHECK.pdf
pdf • Oct 28, 2025, 9:58 AM • 541,976 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/KZ 2025/25844 PD CHECK.pdf
Paid claim.pdf
pdf • Oct 9, 2025, 11:54 AM • 19,138 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25844/Paid claim.pdf
Paid claim, job 4.pdf
pdf • Oct 9, 2025, 11:53 AM • 10,143 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25844/Paid claim, job 4.pdf
COMPLETED WO.pdf
pdf • Sep 29, 2025, 4:22 PM • 415,265 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25844/COMPLETED WO.pdf
WO 25844.pdf
pdf • Aug 6, 2025, 10:16 AM • 403,290 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25844/WO 25844.pdf