Claim explorer / evidence thread
Claim 13283
GRE 8220 • Alix • Paid • grand-design
risk 0.90
deadline Overdue / escalation ready
images 32
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
43
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
28 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=32; damage=0; unit=0; parts=0; doc=32; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2024 Grand Design Imagine 23LDE • VIN 573TE2825R3436329
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/Print Claim 983057.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Apr 30, 2026, 11:14 AM • processor • This paid on 4/29/26 on check 650007 for $1,047.14
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
CASE #- 1000159 - TRAILER BRAKES ARE NOT W 1020 GRAND WORKING. per the customer- the brakes are not working at all-
partial-match • confidence 0.63
cause
The retaining clip on the abs module harness broke and the harness was just laying in the underbelly. I jacked a tire up, tried the breaks and brake away and neither one of them are working. I verified voltage at the battery and 12 volt breakers and they have 13.2 volts. I checked the wiring on the axles and everything is solid. I noticed the abs wires so i dropped about 8 feet of the underbelly around the ods axles and i can see the abs harness laying in the underbelly. I pulled the plug down and i can see the clip broke off of it. I plugged it back in, tried the brakes and they work. I put a large zip tie around the plug to help hold it in place but the only options for fixing it is either add some glue around the edge of the plug to help hold it in place or replace the whole harness and the harness wires split off to each tire. I put the underbelly back up and filled a couple gaps with expanding foam
partial-match • confidence 0.67
correction
... The retaining clip on the abs module
partial-match • confidence 0.63
complaint
REPLACE BRAKE WIRING HARNESS. W 1020 GRAND
partial-match • confidence 0.63
correction
request:4hr
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Apr 7, 2026, 8:05 AM
PA 940401 has been submitted for approval.
Alix Mongiat
processor • Apr 9, 2026, 8:58 AM
@Michelle A
Job 1: approved for 2 hours (requested 3 hours)
Job 2: approved for 2 hours (requested 4 hours)
Kaitlyn Reinwand
dealer_or_external • Apr 22, 2026, 5:22 PM
@Alix M
DATE IN: 03/23/2026
DATE STARTED: 03/26/2026
DATE COMPLETED: 04/17/2026
PARTS USED: LINE 2
822000309- ABS DUAL WIRE HARNESS
COST: 42.20
QTY: 1
82200310- ABS MAIN HARNESS
COST: 142.18
QTY: 1
120376- WIRE HARNESS
COST: 107.16
QTY: 1
@ANNA F PLEASE UPLOAD INVOICES.
Alix Mongiat
processor • Apr 23, 2026, 6:53 AM
I found the invoice for part 120376. Still need the invoices for the other two parts when you get a chance.
ANNA FREEMAN
dealer_or_external • Apr 23, 2026, 3:34 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Apr 24, 2026, 8:32 AM
Claim 983057 has been submitted for payment.
Alix Mongiat
processor • Apr 30, 2026, 11:14 AM
This paid on 4/29/26 on check 650007 for $1,047.14
Claim Files
Print Claim 983057.pdf
pdf • Apr 30, 2026, 11:16 AM • 17,891 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/Print Claim 983057.pdf
123634.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 42,137 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/123634.pdf
123634.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 42,137 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/123634.pdf
123634.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 42,137 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/123634.pdf
123634.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 42,137 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/123634.pdf
123634.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 42,137 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/123634.pdf
122889.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 41,875 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/122889.pdf
122889.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 41,875 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/122889.pdf
122889.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 41,875 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/122889.pdf
122889.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 41,875 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/122889.pdf
122889.pdf
main-pdf • Apr 23, 2026, 3:33 PM • 41,875 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/122889.pdf
Invoice 1565623.pdf
pdf • Apr 23, 2026, 6:52 AM • 88,136 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/Invoice 1565623.pdf
Invoice 1565623.pdf
pdf • Apr 23, 2026, 6:52 AM • 88,136 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/Invoice 1565623.pdf
Invoice 1565623.pdf
pdf • Apr 23, 2026, 6:52 AM • 88,136 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/Invoice 1565623.pdf
Invoice 1565623.pdf
pdf • Apr 23, 2026, 6:52 AM • 88,136 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/Invoice 1565623.pdf
Invoice 1565623.pdf
pdf • Apr 23, 2026, 6:52 AM • 88,136 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/Invoice 1565623.pdf
LOFTUS FINAL.pdf
pdf • Apr 17, 2026, 2:38 PM • 79,469 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/LOFTUS FINAL.pdf
LOFTUS FINAL.pdf
pdf • Apr 17, 2026, 2:38 PM • 79,469 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/LOFTUS FINAL.pdf
LOFTUS FINAL.pdf
pdf • Apr 17, 2026, 2:38 PM • 79,469 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/LOFTUS FINAL.pdf
LOFTUS FINAL.pdf
pdf • Apr 17, 2026, 2:38 PM • 79,469 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/LOFTUS FINAL.pdf
LOFTUS FINAL.pdf
pdf • Apr 17, 2026, 2:38 PM • 79,469 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/LOFTUS FINAL.pdf
LOFTUS FINAL.pdf
pdf • Apr 17, 2026, 2:38 PM • 79,469 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13283/LOFTUS FINAL.pdf
13283.pdf
main-pdf • Apr 6, 2026, 9:24 AM • 77,577 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13283/13283.pdf
13283.pdf
main-pdf • Apr 6, 2026, 9:24 AM • 77,577 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/13283.pdf
13283.pdf
main-pdf • Apr 6, 2026, 9:24 AM • 77,577 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13283/13283.pdf
13283.pdf
main-pdf • Apr 6, 2026, 9:24 AM • 77,577 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/13283.pdf
13283.pdf
main-pdf • Apr 6, 2026, 9:24 AM • 77,577 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13283/13283.pdf
13283.pdf
main-pdf • Apr 6, 2026, 9:24 AM • 77,577 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13283/13283.pdf