Claim explorer / evidence thread
Claim 13028
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 1
review 8
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
8
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/Print Claim 946912.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Nov 20, 2025, 10:30 AM • processor • This paid on 11/19/25 on check 629660 for $1,260
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Removed black electric actuator/motor on workbench with exposed cut red wire.
Human interpretation • confidence 0.91
document-photo
Close-up of an electric motor with spliced wiring; one red-wire splice appears heat-damaged.
Human interpretation • confidence 0.82
document-photo
Close-up of a black electrical housing with damaged red wires at the cable exit.
Human interpretation • confidence 0.88
document-photo
Travel trailer exterior view; blue tape marks a long lower sidewall/trim area.
Human interpretation • confidence 0.72
document-photo
Lippert Electronic Leveling controller displays “ERROR RM Out of Stroke.”
Human interpretation • confidence 0.98
document-photo
Close-up of two electrical connectors in a wet, dirty compartment; no clear break is visible.
Human interpretation • confidence 0.79
document-photo
Lippert Electronic Leveling controller displays JACK FAULT: Left Rear Jack.
Human interpretation • confidence 0.98
document-photo
Close-up shows a long dark trim or seal with an uneven gap beside a blue exterior panel.
Human interpretation • confidence 0.72
document-photo
RV exterior sidewall shown with blue tape marking a lower-panel area near black-tank plumbing.
Human interpretation • confidence 0.76
document-photo
Lippert Electronic Leveling panel displays “JACK FAULT Left Middle Jack.”
Human interpretation • confidence 0.96
document-photo
Close-up shows a separated trim/seal joint with exposed gap and possible adhesive residue.
Human interpretation • confidence 0.72
document-photo
RV sidewall shows scuffing or haze across the black exterior graphic.
Human interpretation • confidence 0.72
document-photo
Close view of RV exterior sidewall trim with a visibly separated or uneven seam.
Human interpretation • confidence 0.76
document-photo
RV exterior sidewall and lower trim photographed in workshop; no distinct damage is visible.
Human interpretation • confidence 0.72
document-photo
Close-up shows a wiring connector with a visibly damaged or displaced metal terminal.
Human interpretation • confidence 0.78
document-photo
Close-up shows a separated, cracked sealant seam along a white exterior trim edge.
Human interpretation • confidence 0.78
document-photo
Tool is lifting a loose exterior trim or seal along a white panel seam.
Human interpretation • confidence 0.78
document-photo
Close-up of a two-wire sealed electrical connector; terminal condition is not fully clear.
Human interpretation • confidence 0.72
document-photo
Close-up shows exposed conductors and split insulation on a red electrical wire.
Human interpretation • confidence 0.96
document-photo
Close-up shows a severed red electrical wire near a cable harness.
Human interpretation • confidence 0.96
document-photo
Close-up shows a disconnected two-pin electrical connector and matching socket.
Human interpretation • confidence 0.78
Claim Lines
complaint
WARRANTY REPAIR 1 - REAR ODS JACK IS NOT W 1020 GRAND GOING UP OR DOWNALL THE TIME. SOME TIMES NEED TO WIGGLE THE WIRING TO GET TO WORK PROPERLY.
needs-review • confidence 0.31
complaint
WARRANTY REPAIR 1 - REAR ODS JACK IS NOT W 1020 GRAND GOING UP OR DOWNALL THE TIME. SOME TIMES NEED TO WIGGLE THE WIRING TO GET TO WORK PROPERLY.
needs-review • confidence 0.31
cause
Troubleshoot Rear Left Jack fault. Pressed autolevel, front did its thing fine, ODS rear jack faulted immediately. Upon checking the first connector, one of the pins is out of place and requires repair or replacement.
partial-match • confidence 0.65
cause
Troubleshoot Rear Left Jack fault. Pressed autolevel, front did its thing fine, ODS rear jack faulted immediately. Upon checking the first connector, one of the pins is out of place and requires repair or replacement.
partial-match • confidence 0.55
correction
Disassembled connector in question, examined it closely, reseated pins and reassembled connector. Added some dielectric grease for good measure. Reset leveling system by retracting all. Once it got to the stage of putting down rear jacks during autolevel, they worked as designed. This time the middle jacks faulted. Specifically on the ODS left side again. Middle jack ODS left, had a broken wire on sensor harness, red wire, see picture. Removed the power head of ODS middle jack to better access wire for repair. Removed bad section of wire and fit in a new piece with some solder&seal connectors. Reassembled and tested. Leveling system is back in working order. Once we got through to Continued on page 2 PAGE 2 Work Order : 13028
matched • confidence 0.74
correction
Disassembled connector in question, examined it closely, reseated pins and reassembled connector. Added some dielectric grease for good measure. Reset leveling system by retracting all. Once it got to the stage of putting down rear jacks during autolevel, they worked as designed. This time the middle jacks faulted. Specifically on the ODS left side again. Middle jack ODS left, had a broken wire on sensor harness, red wire, see picture. Removed the power head of ODS middle jack to better access wire for repair. Removed bad section of wire and fit in a new piece with some solder&seal connectors. Reassembled and tested. Leveling system is back in working order. Once we got through to Continued on page 2 PAGE 2 Work Order : 13028
partial-match • confidence 0.61
complaint
WARRANTY REPAIR 2 - THERE IS A PANEL ON W 1020 GRAND THE REAR ODS SIDE THAT THE SEALANT IS PULLING AWAY FROM. NEEDS LOOKED AT FOR REPAIR.
needs-review • confidence 0.25
complaint
WARRANTY REPAIR 2 - THERE IS A PANEL ON W 1020 GRAND THE REAR ODS SIDE THAT THE SEALANT IS PULLING AWAY FROM. NEEDS LOOKED AT FOR REPAIR.
needs-review • confidence 0.17
cause
Radious metal is detaching from wall needs repair. Aprox 64" of radious metal is pulling away from side wall, rear ODS, sealant separated and is traping debris in gap. Submit to warranty. Recommend removing piece, finding the root cause, repairing and reattaching. Multiple fixtures in way includong water heater, fuel station, and ladder.
needs-review • confidence 0.25
cause
Radious metal is detaching from wall needs repair. Aprox 64" of radious metal is pulling away from side wall, rear ODS, sealant separated and is traping debris in gap. Submit to warranty. Recommend removing piece, finding the root cause, repairing and reattaching. Multiple fixtures in way includong water heater, fuel station, and ladder.
needs-review • confidence 0.16
correction
... REQUESTING 7.0HR
needs-review • confidence 0.00
correction
... REQUESTING 7.0HR
needs-review • confidence 0.00
Evidence Thread
Michelle Antinoja
dealer_or_external • Oct 22, 2025, 12:09 PM
@Alix M ON WARR01 WE ARE REQUESTING 3.5 HOURS SORRY i DIDN'T FINISH TYPING THAT IN WO.
Alix Mongiat
processor • Oct 22, 2025, 1:15 PM
PA 905996 has been submitted for approval.
Alix Mongiat
processor • Oct 24, 2025, 2:51 PM
@Kaitlyn R
Warranty repair 1: approved for 2.5 hours (requested 3.5 hours) Let me know if you need me to go back for more time.
Warranty Repair 2: approved for 5 hours (requested 7 hours) Let me know if you need me to go back for more time.
*Please hold all parts for a minimum of 30 days after the claim is paid*
Kaitlyn Reinwand
dealer_or_external • Nov 3, 2025, 1:40 PM
@Alix M WARR REPAIR 1: - COULD YOU TRY TO GET 3 HOURS?
WARRANTY REPAIR 2: COULD YOU SEE IF WE CAN MEET IN THE MIDDLE AND DO 6 HOURS
Alix Mongiat
processor • Nov 4, 2025, 9:55 AM
I have sent GD an email. I will keep you posted.
Alix Mongiat
processor • Nov 4, 2025, 10:00 AM
@Kaitlyn R
Warranty Repair 1: approved for 3 hours
Warranty Repair 2: approved for 6 hours
Michelle Antinoja
dealer_or_external • Nov 15, 2025, 10:05 AM
@Alix M
work completed 11/14
No parts used.
Alix Mongiat
processor • Nov 17, 2025, 8:45 AM
Claim 946912 has been submitted for payment.
Alix Mongiat
processor • Nov 20, 2025, 10:30 AM
This paid on 11/19/25 on check 629660 for $1,260
Claim Files
Print Claim 946912.pdf
pdf • Nov 20, 2025, 10:30 AM • 16,918 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/Print Claim 946912.pdf
faught final.pdf
pdf • Nov 15, 2025, 9:51 AM • 77,755 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/faught final.pdf
13028.pdf
main-pdf • Oct 22, 2025, 12:08 PM • 76,103 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/13028.pdf