iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 13028
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/Print Claim 946912.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Nov 20, 2025, 10:30 AM • processor • This paid on 11/19/25 on check 629660 for $1,260
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Michelle Antinoja
dealer_or_external • Oct 22, 2025, 12:09 PM
@Alix M ON WARR01 WE ARE REQUESTING 3.5 HOURS SORRY i DIDN'T FINISH TYPING THAT IN WO.
Alix Mongiat
processor • Oct 22, 2025, 1:15 PM
PA 905996 has been submitted for approval.
Alix Mongiat
processor • Oct 24, 2025, 2:51 PM
@Kaitlyn R Warranty repair 1: approved for 2.5 hours (requested 3.5 hours) Let me know if you need me to go back for more time. Warranty Repair 2: approved for 5 hours (requested 7 hours) Let me know if you need me to go back for more time. *Please hold all parts for a minimum of 30 days after the claim is paid*
Kaitlyn Reinwand
dealer_or_external • Nov 3, 2025, 1:40 PM
@Alix M WARR REPAIR 1: - COULD YOU TRY TO GET 3 HOURS? WARRANTY REPAIR 2: COULD YOU SEE IF WE CAN MEET IN THE MIDDLE AND DO 6 HOURS
Alix Mongiat
processor • Nov 4, 2025, 9:55 AM
I have sent GD an email. I will keep you posted.
Alix Mongiat
processor • Nov 4, 2025, 10:00 AM
@Kaitlyn R Warranty Repair 1: approved for 3 hours Warranty Repair 2: approved for 6 hours
Michelle Antinoja
dealer_or_external • Nov 15, 2025, 10:05 AM
@Alix M work completed 11/14 No parts used.
Alix Mongiat
processor • Nov 17, 2025, 8:45 AM
Claim 946912 has been submitted for payment.
Alix Mongiat
processor • Nov 20, 2025, 10:30 AM
This paid on 11/19/25 on check 629660 for $1,260

Claim Files

Print Claim 946912.pdf
pdf • Nov 20, 2025, 10:30 AM • 16,918 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/Print Claim 946912.pdf
faught final.pdf
pdf • Nov 15, 2025, 9:51 AM • 77,755 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/faught final.pdf
13028.pdf
main-pdf • Oct 22, 2025, 12:08 PM • 76,103 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13028/13028.pdf