Claim Detail

processor • Aug 18, 2025, 4:56 PM

PA 889051 has been submitted for approval.

processor • Aug 20, 2025, 9:53 AM

@Kaitlyn R From GD: did you contact LCI about these sensors?

dealer_or_external • Aug 20, 2025, 11:11 AM

@Alix M WE DID NOT.

processor • Aug 20, 2025, 11:26 AM

Thank you.

processor • Aug 21, 2025, 11:45 AM

@Kaitlyn R Job 1: approved for 1 hour (requested 2.5 hours) Job 2: approved for 0.2 hour (requested 0.5 hour) Job 3: approved for 0.5 hour Job 4: approved for 0.3 hour (requested 0.5 hour)

processor • Aug 21, 2025, 11:45 AM

@Kaitlyn R @Matt F Can you provide a breakdown of Job 1 so I can go back and attempt the full 2.5 hours? Thanks!

dealer_or_external • Sep 8, 2025, 11:22 AM

@Alix M JUST A HEADS UP... I JUST GOT OFF THE PHONE WITH GRAND DESIGN REGARDING THIS UNIT. THE AUTHORIZATION ON THIS UNIT MAY BE CHANGING TO A CONTROLLER AND THERMOSTAT SWAP ON BOTH AIR CONDITIONERS. THEY ARE GOING TO NOTIFY US EITHER LATER TODAY OR TOMORROW. APPARENTLY, THIS IS A COMMON SCENARIO WITH THESE UNITS.

processor • Sep 8, 2025, 1:06 PM

Sounds good. Keep me posted!

dealer_or_external • Sep 18, 2025, 12:27 PM

@Alix M @Kaitlyn R UPLOADED AN UPDATED R.O WITH CORRECTION FOR BOARD AND THERMOSTAT REPLACEMENT. AS REQUESTED BY G.D I SPLIT THE TWO AC'S OFF AND ADDED LINE #5 FOR THE SECOND AC. PER RODNEY WHEN THESE HAVE BEEN UPDATED ON THEIR END HE WILL APPROVE THEM AND WE CAN GET THE PARTS COMING. MOVED FOLDER TO CORRECTED.

processor • Sep 18, 2025, 12:54 PM

@ANNA F @Kaitlyn R How much time should I be requesting for this? Thanks.

processor • Sep 18, 2025, 1:00 PM

I will get this updated and submitted for approval once I know how much time I should be requesting. Thanks.

dealer_or_external • Sep 18, 2025, 1:24 PM

@Alix M 2.5

processor • Sep 18, 2025, 2:31 PM

This one has been updated and resubmitted for approval.

processor • Sep 19, 2025, 9:23 AM

@ANNA F @Kaitlyn R Job 1: approved for 2.5 hours case# 00871422 for parts and labor. Item # 710548 Description A/C CONTROLLER ENHANCED STD SINGLE ZONE (R32) Vendor Part # 2024031587 Item # 710547 Description A/C THERMOSTAT ENHANCED SINGLE ZONE FURRION (R32) Vendor Part # 2024031589 Item # 710557 Description A/C CONTROLLER ONLY SINGLE ZONE W/ HEAT PUMP LOW PROFILE FURRION Vendor Part # 2024031598 Job 2: approved for 0.2 hour Job 3: approved for 0.5 hour Job 4: approved for 0.3 hour

dealer_or_external • Apr 21, 2026, 3:37 PM

@Alix M DATE IN 04 AUG 25 DATE COMPLETE 16 APRIL 26 PARTS USED LINE 1 710547 - A/C THERMOSTAT COST 36.11 QTY 1 710548 - A/C CONTROLLER COST 45.41 QTY 1 LINE 4 - 756815001472 - CHECK VALVE COST 21.39 QTY 1 LINE 5 710547- A/C THERMOSTAT COST 36.11 QTY 1 710548 - A/C CONTROLLER COST 45.41 QTY 1 @ANNA F PLEASE UPLOAD INVOICES

processor • May 5, 2026, 5:04 PM

@Dustin L Please remember to move these to Ready to Submit. This has been sitting in the approved folder since you commented. Moving to Ready to submit now.

processor • May 5, 2026, 5:05 PM

@ANNA F Will need invoices and final RO. Thank you!!

dealer_or_external • May 6, 2026, 8:19 AM

@Alix M @Dustin L INVOICES UPLOADED.

processor • May 6, 2026, 8:45 AM

@Dustin L Still need the final RO. I need GD to re-approve this so once I get the final RO I will send them an email as we only have 24 hours to submit.

dealer_or_external • May 6, 2026, 9:19 AM

@Alix M UPLOADED

processor • May 6, 2026, 10:02 AM

Thank you! I have emailed GD to re-approve and will submit for payment once they do.

processor • May 7, 2026, 11:37 AM

Claim 986343 has been submitted for payment.

processor • May 18, 2026, 9:33 AM

This paid on 5/13/26 on check 652371 for $733.28

processor • May 18, 2026, 9:34 AM

Vacuum breaker part was reduced to GD cost.