Claim explorer / evidence thread
Claim 12289B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 78
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
78
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
30
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/Print Claim 967874.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Feb 26, 2026, 8:57 AM • processor • This paid on 2/25/26 on check 641272 for $1,289.59
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 3 • info / missing-doc asks 6 • approval signals 10
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of patterned panel with white trim/tape showing scuffing along an upper seam.
Human interpretation • confidence 0.78
document-photo
Close-up of a glossy white panel or trim surface; no clear damage or identifying details visible.
Human interpretation • confidence 0.42
document-photo
RV window with roller shade and screen; no clear damage is visible.
Human interpretation • confidence 0.72
document-photo
Interior metal square-tube support/bracket shows visible corrosion at its lower joint.
Human interpretation • confidence 0.83
document-photo
Close-up of black curved plastic trim/panel with fasteners; no clear damage visible.
Human interpretation • confidence 0.72
document-photo
Close-up shows torn and abraded woven underbody material beside a black trim/bracket.
Human interpretation • confidence 0.82
document-photo
Torn black textured underbody/insulation panel with an open horizontal split.
Human interpretation • confidence 0.90
document-photo
Wrinkled and damaged black exterior graphic stripe on RV sidewall.
Human interpretation • confidence 0.88
document-photo
Close-up of black textured material with a separated seam or narrow gap.
Human interpretation • confidence 0.78
document-photo
Close-up shows torn and abraded woven underbody insulation around a crossmember.
Human interpretation • confidence 0.93
document-photo
Close-up shows a metal square-tube support/bracket with apparent chipped coating and possible weld separation.
Human interpretation • confidence 0.78
document-photo
Close-up of an exposed square-tube support bracket beneath a carpeted panel.
Human interpretation • confidence 0.74
document-photo
Close-up of a black metal mounting bracket and fasteners; no clear damage is visible.
Human interpretation • confidence 0.66
document-photo
Close-up shows a textured black panel edge, fastener, and adjacent metal structure.
Human interpretation • confidence 0.42
document-photo
Close-up of an interior metal bracket with loose/exposed wiring and a torn or separated trim edge.
Human interpretation • confidence 0.72
document-photo
Tape measure documents black exterior panel height beside a corner frame and red reflector.
Human interpretation • confidence 0.84
document-photo
Close-up shows a wiring loom passing through torn foam insulation/backing.
Human interpretation • confidence 0.82
document-photo
RV bed surface shows multiple dark smudges/stains.
Human interpretation • confidence 0.86
document-photo
Interior cabinet/bed platform area with visible metal support bracket and power outlet.
Human interpretation • confidence 0.74
document-photo
RV exterior sidewall/awning-edge area with amber marker light and trim visible.
Human interpretation • confidence 0.78
document-photo
RV front cap and amber marker-light area photographed; lower black trim shows light scuffing.
Human interpretation • confidence 0.76
document-photo
Rear RV exterior shown with a loose hanging electrical connector/cable beneath the rear panel.
Human interpretation • confidence 0.82
document-photo
RV wheel well with textured fender flare installed; no clear damage visible.
Human interpretation • confidence 0.86
document-photo
Tape measure documents underside clearance near a black bracket.
Human interpretation • confidence 0.76
Claim Lines
complaint
WARRANTY REPAIR 1 - Most of the magnetic W 1020 GRAND cargo door catches are rusty.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 1 - Most of the magnetic W 1020 GRAND cargo door catches are rusty.
needs-review • confidence 0.21
cause
The magnetic cargo door holders rusted. I cleaned the rust off.
needs-review • confidence 0.06
cause
The magnetic cargo door holders rusted. I cleaned the rust off.
needs-review • confidence 0.15
correction
Done. REQUEST .30 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .30 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - The radius metal on W 1020 GRAND the ods rear of the trailer and ods slide is scratched.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 2 - The radius metal on W 1020 GRAND the ods rear of the trailer and ods slide is scratched.
needs-review • confidence 0.19
cause
The metal was scratched by the manufacturer. We have to order new metal. The metal is 15 feet long. See pics.
needs-review • confidence 0.06
cause
The metal was scratched by the manufacturer. We have to order new metal. The metal is 15 feet long. See pics.
needs-review • confidence 0.06
correction
... REQUEST: 4.5 HOURS OF
needs-review • confidence 0.00
correction
... REQUEST: 4.5 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 - There is a rip in W 1020 GRAND the ods rear decal right above the radius metal.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 3 - There is a rip in W 1020 GRAND the ods rear decal right above the radius metal.
needs-review • confidence 0.19
cause
The decal was scratched feom the manufacturer. I touched it up with a piant pen.
needs-review • confidence 0.11
cause
The decal was scratched feom the manufacturer. I touched it up with a piant pen.
needs-review • confidence 0.11
correction
Done. REQUEST .20 HOURS OF LABR WARR
needs-review • confidence 0.00
correction
Done. REQUEST .20 HOURS OF LABR WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 - There are five W 1020 GRAND decals on the unit that have a gray and black substance on them.
needs-review • confidence 0.10
complaint
WARRANTY REPAIR 4 - There are five W 1020 GRAND decals on the unit that have a gray and black substance on them.
needs-review • confidence 0.10
cause
1000 DEFECTS FROM MANUFACTURER. I had to use a combination of quick solve, a rag, and a putty stick to get it all off.
needs-review • confidence 0.00
cause
1000 DEFECTS FROM MANUFACTURER. I had to use a combination of quick solve, a rag, and a putty stick to get it all off.
needs-review • confidence 0.00
correction
Done. REQUEST 1 HOUR OF
needs-review • confidence 0.00
correction
Done. REQUEST 1 HOUR OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 - There is a white W 1020 GRAND Continued on page 2 PAGE 2 Work Order : 12289B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** substance on the ODS slide top T-molding.
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 5 - There is a white W 1020 GRAND Continued on page 2 PAGE 2 Work Order : 12289B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** substance on the ODS slide top T-molding.
needs-review • confidence 0.06
cause
The manufacturer left a white residue all over the t-molding. I cleaned it off with quick solve and a rag
needs-review • confidence 0.05
cause
The manufacturer left a white residue all over the t-molding. I cleaned it off with quick solve and a rag
needs-review • confidence 0.05
correction
Done. REQEUST .10 HOURS OF
needs-review • confidence 0.00
correction
Done. REQEUST .10 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 6 - There is a knick in W 1020 GRAND the black decal right above the ods front clearence light.
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 6 - There is a knick in W 1020 GRAND the black decal right above the ods front clearence light.
needs-review • confidence 0.25
cause
The manufacturer put a knock in the decal. I touched it up with a paint pen.
needs-review • confidence 0.11
cause
The manufacturer put a knock in the decal. I touched it up with a paint pen.
needs-review • confidence 0.11
correction
Done. REQEUST .10 HOURS OF
needs-review • confidence 0.00
correction
Done. REQEUST .10 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 7 - Both of the blinds W 1020 GRAND in the slide-out won't stay up.
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 7 - Both of the blinds W 1020 GRAND in the slide-out won't stay up.
needs-review • confidence 0.06
cause
The tension on the strings wasn't properly adjusted. I adjusted the tension.
needs-review • confidence 0.00
cause
The tension on the strings wasn't properly adjusted. I adjusted the tension.
needs-review • confidence 0.00
correction
Done. REQUEST .50 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .50 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 8 - Both of the front W 1020 GRAND bedroom window shades need adjustment.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 8 - Both of the front W 1020 GRAND bedroom window shades need adjustment.
needs-review • confidence 0.21
cause
The shades weren't adjusted properly from the manufacturer. I adjusted the shades
needs-review • confidence 0.00
cause
The shades weren't adjusted properly from the manufacturer. I adjusted the shades
needs-review • confidence 0.00
correction
Done. REQUEST 1 HOUR OF LABR WARR
needs-review • confidence 0.00
correction
Done. REQUEST 1 HOUR OF LABR WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 9 - There is a lot of W 1020 GRAND access putty on the bottom side of the headboard in the front bedroom.
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 9 - There is a lot of W 1020 GRAND access putty on the bottom side of the headboard in the front bedroom.
needs-review • confidence 0.09
cause
The access putty wasn't cleaned off from the manufacturer. I cleaned it off with a rag.
needs-review • confidence 0.00
cause
The access putty wasn't cleaned off from the manufacturer. I cleaned it off with a rag.
needs-review • confidence 0.00
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 10 - There are multiple W 1020 GRAND gaps in the underbelly.
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 10 - There are multiple W 1020 GRAND gaps in the underbelly.
needs-review • confidence 0.06
cause
The manufacturer didn't seal up all the gaps in the underbelly. I went over the entire underbelly and filled every gap i could find.
needs-review • confidence 0.23
cause
The manufacturer didn't seal up all the gaps in the underbelly. I went over the entire underbelly and filled every gap i could find.
needs-review • confidence 0.05
correction
Done. REQUEST .75 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .75 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 11 - The sub-floor wrap W 1020 GRAND in the rear ods corner is ripped.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 11 - The sub-floor wrap W 1020 GRAND in the rear ods corner is ripped.
needs-review • confidence 0.19
cause
The manufacturer didn't wrap the subfloor properly. I cut the loose material off, cleaned the area and covered it with underbelly tape.
needs-review • confidence 0.25
cause
The manufacturer didn't wrap the subfloor properly. I cut the loose material off, cleaned the area and covered it with underbelly tape.
needs-review • confidence 0.14
correction
Done. REQUEST .50 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .50 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 12 - Both of the rear W 1020 GRAND bedroom window shades need adjustment.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 12 - Both of the rear W 1020 GRAND bedroom window shades need adjustment.
needs-review • confidence 0.21
cause
The manufacturer didn't adjust the tension on shades right. I adjusted Continued on page 3 PAGE 3 Work Order : 12289B them.
needs-review • confidence 0.00
cause
The manufacturer didn't adjust the tension on shades right. I adjusted Continued on page 3 PAGE 3 Work Order : 12289B them.
needs-review • confidence 0.00
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 13 - The bathroom vent W 1020 GRAND shroud is cracked.
needs-review • confidence 0.10
complaint
WARRANTY REPAIR 13 - The bathroom vent W 1020 GRAND shroud is cracked.
needs-review • confidence 0.10
cause
The inner shroud is cracked. I replaced it.
needs-review • confidence 0.05
cause
The inner shroud is cracked. I replaced it.
needs-review • confidence 0.05
correction
Done. REQEUST .50 HOURS
needs-review • confidence 0.00
correction
Done. REQEUST .50 HOURS
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Sep 19, 2025, 4:53 PM
PA 898099 has been submitted for approval.
Alix Mongiat
processor • Sep 23, 2025, 1:01 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.3 hour
Warranty Repair 2: approved for 4.5 hour
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.5 hour
Warranty Repair 5: denied part of dealership cleaning the unit
Warranty Repair 6: approved for 0.2 hour
Warranty Repair 7: approved for 0.2 hour
Warranty Repair 8: approved for 0.2 hour
Warranty Repair 9: denied no repair needed
Warranty Repair 10: approved for 0.5 hour
Warranty Repair 11: denied no repair needed
Warranty Repair 12: approved for 0.1 hour
Warranty Repair 13: approved for 0.3 hour
Kaitlyn Reinwand
dealer_or_external • Feb 17, 2026, 3:42 PM
@Alix M
DATE IN: 06/30/2025
DATE STARTED: 09/18/2025
DATE COMPLETED: 2/17/2026
PART USED:
WARR02:
822070699- METAL SKIRT
COST: 75.94
QTY: 1
677917009992- BUTYL TAPE
COST: 7.17
QTY: 1
WARR10-
711217019111- BOTTOM BOARD- UNDERBELLY TAPE
COST: .24
QTY: 7
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Feb 17, 2026, 4:23 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Feb 18, 2026, 11:41 AM
Claim 967874 has been submitted for payment.
Alix Mongiat
processor • Feb 26, 2026, 8:57 AM
This paid on 2/25/26 on check 641272 for $1,289.59
Claim Files
Print Claim 967874.pdf
pdf • Feb 26, 2026, 8:58 AM • 17,918 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/Print Claim 967874.pdf
6085288900.pdf
main-pdf • Feb 17, 2026, 4:18 PM • 11,385 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/6085288900.pdf
6259278.pdf
main-pdf • Feb 17, 2026, 4:18 PM • 69,248 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/6259278.pdf
1493479.pdf
main-pdf • Feb 17, 2026, 4:15 PM • 41,887 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/1493479.pdf
12289B FINAL.pdf
pdf • Feb 17, 2026, 3:43 PM • 83,487 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/12289B FINAL.pdf
12289B.pdf
main-pdf • Sep 19, 2025, 2:49 PM • 77,370 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12289B/12289B.pdf