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Claim 12156
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$125.00
Generate OEM Demand Letter
risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 17

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
17
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12156/Print Claim 941120.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Nov 11, 2025, 8:53 AM • processor • This paid on 11/5/25 on check 627960 for $202.2
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Images

WO_12156_JOB_3_2025.06.05_09.04.07.jpg
document-photo
RV interior shows a Furrion refrigerator installed in its cabinet; no visible damage.
Human interpretation • confidence 0.83
 WO_12156_JOB_3_2025.06.05_09.16.00.jpg
document-photo
TV and black vent/grille above a cabinet panel; no clear damage visible.
Human interpretation • confidence 0.72
 WO_12156_JOB_3_2025.06.05_09.04.28.jpg
document-photo
Photo shows an appliance/component identification label; no damage is visible.
Human interpretation • confidence 0.96
 WO_12156_JOB_2_2025.06.05_09.18.32.jpg
document-photo
Close-up of RV entry-door frame latch/strike hardware.
Human interpretation • confidence 0.72
 WO_12156_JOB_2_2025.06.05_09.18.11.jpg
document-photo
Photo shows appliance identification label with model FCR08DCGTA-KR and barcode serial.
Human interpretation • confidence 0.94
 WO_12156_JOB_2_2025.06.05_09.18.18.jpg
document-photo
Furrion 8 cu. ft. 12V DC refrigerator identification and circuit-diagram label.
Human interpretation • confidence 0.98
 WO_12156_JOB_3_2025.06.05_09.04.21.jpg
document-photo
Furrion 8 cu. ft. DC refrigerator specification label; no damage visible.
Human interpretation • confidence 0.97

Claim Lines

complaint
CUSTOMER STATES THAT WHEN THEY HOOK UP W 1020 GRAND TO WATER, IT POOLS AROUND THE BASE OF THE TOILET- NEEDS TO BE DIAGNOSED-
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT WHEN THEY HOOK UP W 1020 GRAND TO WATER, IT POOLS AROUND THE BASE OF THE TOILET- NEEDS TO BE DIAGNOSED-
needs-review • confidence 0.00
cause
NPF. I air-tested the unit for three minutes and the gauge didn't move. I put water on the unit, ran water through the toilet, shower, and bathroom sink and no leaks were found. request .5
needs-review • confidence 0.00
cause
NPF. I air-tested the unit for three minutes and the gauge didn't move. I put water on the unit, ran water through the toilet, shower, and bathroom sink and no leaks were found. request .5
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT THE HANDLE FOR THE W 1020 GRAND FREEZER BROKE OFF**** MUST GO THROUGH THE WARRANTY PROCESS FOR REPLACEMENT IF THE HANDLE IS NOT IN STOCK
needs-review • confidence 0.33
complaint
CUSTOMER STATES THAT THE HANDLE FOR THE W 1020 GRAND FREEZER BROKE OFF**** MUST GO THROUGH THE WARRANTY PROCESS FOR REPLACEMENT IF THE HANDLE IS NOT IN STOCK
needs-review • confidence 0.00
cause
Bad latch. The handle doesn't want to spring back when in use so I pulled it out to make sure the spring was in place and it is. We don't have any in stock we will have to order it. request 1.0
needs-review • confidence 0.33
cause
Bad latch. The handle doesn't want to spring back when in use so I pulled it out to make sure the spring was in place and it is. We don't have any in stock we will have to order it. request 1.0
needs-review • confidence 0.04
correction
...
needs-review • confidence 0.33
correction
...
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT THE REFER RATTLES W 1020 GRAND ALOT WHEN IT RUNS.*** RUN THE REFER TO INSPECT FOR THE NOISE- IS THIS ONE OF THE MODELS THAT OPERATES LOUDLY DUE TO THE PLACEMENT OF THE REFER?
needs-review • confidence 0.33
complaint
CUSTOMER STATES THAT THE REFER RATTLES W 1020 GRAND ALOT WHEN IT RUNS.*** RUN THE REFER TO INSPECT FOR THE NOISE- IS THIS ONE OF THE MODELS THAT OPERATES LOUDLY DUE TO THE PLACEMENT OF THE REFER?
needs-review • confidence 0.00
cause
The unit has a slight rattle coming from the plastic vent cover. The rattle goes away after a few minutes. The cover is rattling on the bottom tabs so I put Continued on page 2 PAGE 2 Work Order : 12156 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** a little bit of silicone on them to stop the rattle. request .3
partial-match • confidence 0.39
cause
The unit has a slight rattle coming from the plastic vent cover. The rattle goes away after a few minutes. The cover is rattling on the bottom tabs so I put Continued on page 2 PAGE 2 Work Order : 12156 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** a little bit of silicone on them to stop the rattle. request .3
needs-review • confidence 0.04
correction
Done
needs-review • confidence 0.33
correction
Done
needs-review • confidence 0.00

Evidence Thread

Alix Mongiat
processor • Jun 6, 2025, 9:07 AM
PA 869206 has been submitted for approval.
Alix Mongiat
processor • Jun 10, 2025, 8:33 AM
@Kaitlyn R @Michelle A @ANNA F Job 1: approved for 0.5 hour Job 2: approved for 0.5 hour Job 3: approved for 0.3 hour
Kaitlyn Reinwand
dealer_or_external • Oct 16, 2025, 11:56 AM
@Alix M DATE OF COMPLETION: 10/16/2025 PARTS USED: LINE 2: 82204026 - FURRION REF DOOR LATCH COST: 15.54 QTY: 1 @Bonnie K WILL NEED INVOICES.
Alix Mongiat
processor • Oct 22, 2025, 11:03 AM
@Bonnie K Any luck with this invoice? Thanks!
Bonnie Korte
dealer_or_external • Oct 24, 2025, 10:42 AM
@Alix M MY BAD, I MISSED THIS ONE BUT THE INVOICE HAS BEEN UPLOADED
Alix Mongiat
processor • Oct 27, 2025, 8:28 AM
Claim 941120 has been submitted for payment.
Alix Mongiat
processor • Nov 11, 2025, 8:53 AM
This paid on 11/5/25 on check 627960 for $202.2

Claim Files

Print Claim 941120.pdf
pdf • Nov 11, 2025, 8:53 AM • 16,833 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12156/Print Claim 941120.pdf
4036653.pdf
main-pdf • Oct 24, 2025, 10:41 AM • 74,175 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12156/4036653.pdf
12156 FINAL.pdf
pdf • Oct 16, 2025, 11:56 AM • 73,991 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12156/12156 FINAL.pdf
12156.pdf
main-pdf • Jun 5, 2025, 11:51 AM • 74,487 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12156/12156.pdf