Claim explorer / evidence thread
Claim 12040
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 22
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
22
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/Claim Print.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Sep 17, 2025, 9:37 AM • processor • This paid on check 1555817 for $447.45
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of patterned and gray upholstery seam with tape measure; edge appears separated/damaged.
Human interpretation • confidence 0.78
document-photo
Close-up of a stainless vent/grille panel with visible surface scuffs.
Human interpretation • confidence 0.72
document-photo
Finger points to a black geometric-pattern wall panel beside a stainless appliance.
Human interpretation • confidence 0.43
document-photo
Kitchen range, microwave, cabinetry, countertops and hex-tile backsplash visible; no clear damage shown.
Human interpretation • confidence 0.62
document-photo
Interior ceiling/wall corner trim appears separated with a visible gap.
Human interpretation • confidence 0.83
document-photo
Gas cooktop, countertop, and patterned backsplash shown; no visible damage.
Human interpretation • confidence 0.96
document-photo
Tape measure documents a kitchen cooktop-to-backsplash countertop area.
Human interpretation • confidence 0.82
document-photo
Photo documents a measured interior surface; no clear damage or part label is visible.
Human interpretation • confidence 0.62
document-photo
Photo shows a gas cooktop grate and burner area measured with a tape.
Human interpretation • confidence 0.78
document-photo
RV interior ceiling fan, light fixtures, vents, and seating are visible; no clear damage shown.
Human interpretation • confidence 0.86
document-photo
Tape measure documents an interior surface dimension near 67 inches.
Human interpretation • confidence 0.82
document-photo
Hand holds a detached black rubber or plastic fragment with an irregular broken edge.
Human interpretation • confidence 0.72
Claim Lines
complaint
CUSTOMER REQUESTS SERVICE CALL TO THEIR I FSC FREE SITE AT DELLS CAMPING RESORT CORRECTION: ****CUSTOMER HAS A FREE SERVICE CALL CERTIFICATE FROM DELIVERY**** 2 COMPLAINT: CUSTOMER STATES THAT THE BACKSPLASH W 1047 CROSS BEHIND THE STOVE IS STARTING TO PULL AWAY- NEED TO SEE IF WE ARE ABLE TO REATTACH OR IF A REPLACEMENT IS NEEDED THROUGH WARRANTY- WILL NEED TO STOP AT HOME DEPOT FOR HEAT SHEILD (CROSSROADS RV APPROVED)
needs-review • confidence 0.13
complaint
CUSTOMER REQUESTS SERVICE CALL TO THEIR I FSC FREE SITE AT DELLS CAMPING RESORT CORRECTION: ****CUSTOMER HAS A FREE SERVICE CALL CERTIFICATE FROM DELIVERY**** 2 COMPLAINT: CUSTOMER STATES THAT THE BACKSPLASH W 1047 CROSS BEHIND THE STOVE IS STARTING TO PULL AWAY- NEED TO SEE IF WE ARE ABLE TO REATTACH OR IF A REPLACEMENT IS NEEDED THROUGH WARRANTY- WILL NEED TO STOP AT HOME DEPOT FOR HEAT SHEILD (CROSSROADS RV APPROVED)
needs-review • confidence 0.13
cause
pics and measurements taken will need a new back splash due to bulging due to heat from oven getting warm heat rising maybe manufacturer has a heat shield or something
needs-review • confidence 0.00
cause
pics and measurements taken will need a new back splash due to bulging due to heat from oven getting warm heat rising maybe manufacturer has a heat shield or something
needs-review • confidence 0.00
correction
removel of damage back splash cleaned old silicone off counter top measurements taken cut and secured new back splash to wall behind stove and secured heat shield as well with screws the back splash is ok
needs-review • confidence 0.17
correction
removel of damage back splash cleaned old silicone off counter top measurements taken cut and secured new back splash to wall behind stove and secured heat shield as well with screws the back splash is ok
needs-review • confidence 0.06
complaint
CUSTOMER STATES THAT THERE IS AN END W 1047 CROSS PIECE MISSING FROM THE TRIM ABOVE THE COUCH-
needs-review • confidence 0.33
complaint
CUSTOMER STATES THAT THERE IS AN END W 1047 CROSS PIECE MISSING FROM THE TRIM ABOVE THE COUCH-
needs-review • confidence 0.05
cause
pics taken above the couch the crown molding wooden end trim piece had falling off Continued on page 2 PAGE 2 Work Order : 12040 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
partial-match • confidence 0.43
cause
pics taken above the couch the crown molding wooden end trim piece had falling off Continued on page 2 PAGE 2 Work Order : 12040 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.10
correction
re attached wooden end with 1 1/4 nails now secured to ceiling and wall SC Transferred to GRV*12040B on 25 AUG 25 Estimate W 1047 CROSS amount was 0.00 CUSTOMER REQUESTS SERVICE CALL TO THEIR SITE AT DELLS CAMPING RESORT PAID FOR BY CROSSROADS RV
partial-match • confidence 0.38
correction
re attached wooden end with 1 1/4 nails now secured to ceiling and wall SC Transferred to GRV*12040B on 25 AUG 25 Estimate W 1047 CROSS amount was 0.00 CUSTOMER REQUESTS SERVICE CALL TO THEIR SITE AT DELLS CAMPING RESORT PAID FOR BY CROSSROADS RV
needs-review • confidence 0.10
complaint
Transferred to GRV*12040B on 25 AUG 25 W 1047 CROSS Estimate amount was 0.00 CUSTOMER REQUESTS SHADE THAT CROSSROADS RV SENT CMR BE INSTALLED
needs-review • confidence 0.10
complaint
Transferred to GRV*12040B on 25 AUG 25 W 1047 CROSS Estimate amount was 0.00 CUSTOMER REQUESTS SHADE THAT CROSSROADS RV SENT CMR BE INSTALLED
needs-review • confidence 0.00
cause
installed shade pics taken i also dropped header fascia board down about 11/2 iches
needs-review • confidence 0.10
cause
installed shade pics taken i also dropped header fascia board down about 11/2 iches
needs-review • confidence 0.00
correction
i installed shade and dropped down fascia header above shade to help keep in place and tested after repairs now ok
needs-review • confidence 0.10
correction
i installed shade and dropped down fascia header above shade to help keep in place and tested after repairs now ok
needs-review • confidence 0.00
complaint
Transferred to GRV*12040B on 25 AUG 25 W 1047 CROSS Estimate amount was 0.00 CUSTOMER STATES THERE IS A LEAK IN THE TRUNK UNDER THE BED WOULD LIKE ADDRESSED IF NOT FIXED BY CUSTOMER ALREADY ON BEDROOM SLIDE NEAR ROOM FROM OUTSIDE GOING IN
needs-review • confidence 0.12
complaint
Transferred to GRV*12040B on 25 AUG 25 W 1047 CROSS Estimate amount was 0.00 CUSTOMER STATES THERE IS A LEAK IN THE TRUNK UNDER THE BED WOULD LIKE ADDRESSED IF NOT FIXED BY CUSTOMER ALREADY ON BEDROOM SLIDE NEAR ROOM FROM OUTSIDE GOING IN
needs-review • confidence 0.05
cause
on off door side rear slide on exterior t molding was leaking in corners by the roof so 7 ft of enterabond tape was used
needs-review • confidence 0.12
cause
on off door side rear slide on exterior t molding was leaking in corners by the roof so 7 ft of enterabond tape was used
needs-review • confidence 0.12
correction
i used eternabond tape to reseal along the roof where exterior t molding meets roof and sealed corners with non leveling lap sealant
needs-review • confidence 0.12
correction
i used eternabond tape to reseal along the roof where exterior t molding meets roof and sealed corners with non leveling lap sealant
needs-review • confidence 0.12
Evidence Thread
Alix Mongiat
processor • Jun 9, 2025, 7:53 AM
PA03865701 has been submitted for approval.
Alix Mongiat
processor • Jun 12, 2025, 1:06 PM
@Kaitlyn R @Michelle A @ANNA F
Job 2: approved for 1.5 hours
Job 3: approved for 0.3 hour
Kaitlyn Reinwand
dealer_or_external • Aug 25, 2025, 1:23 PM
@Alix M DATE OF COMPLETION: 8/21/25
PARTS USED:
LINE 2: 82205676 - BACKSPLASH 15 7/8 X 96 STARRY NIGHT
SUBLET: BACK SPLASH METAL
COST: 20.32
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Aug 25, 2025, 2:26 PM
@Alix M invoices uploaded
Alix Mongiat
processor • Aug 27, 2025, 8:25 AM
CLAIM8105 has been submitted for payment
Alix Mongiat
processor • Aug 27, 2025, 8:33 AM
Part on the final RO should only be $149.24. Labor rate for job 3 is slightly higher on the final RO than was approved.
Alix Mongiat
processor • Sep 17, 2025, 9:36 AM
This paid on check 155817 for $447.45
Alix Mongiat
processor • Sep 17, 2025, 9:37 AM
This paid on check 1555817 for $447.45
Claim Files
Claim Print.pdf
pdf • Sep 17, 2025, 9:37 AM • 80,957 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/Claim Print.pdf
15011642.pdf
main-pdf • Aug 25, 2025, 2:22 PM • 48,958 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/15011642.pdf
12040 FINAL.pdf
pdf • Aug 25, 2025, 1:23 PM • 75,548 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/12040 FINAL.pdf
102396.pdf
main-pdf • Aug 25, 2025, 11:30 AM • 185,722 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/102396.pdf
Pre-Authorization - 2025-06-12T130517.180.pdf
approval-artifact • Jun 12, 2025, 1:06 PM • 54,536 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/Pre-Authorization - 2025-06-12T130517.180.pdf
12040.pdf
main-pdf • Jun 6, 2025, 5:08 PM • 73,816 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12040/12040.pdf