Claim explorer / evidence thread
Claim 11461
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
9 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/Print Claim 871404.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Feb 21, 2025, 8:42 AM • processor • This paid on 2/19/25 on check 590446
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 0 • info / missing-doc asks 15 • approval signals 3
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Work missing-doc or reply asks first from the thread.
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Evidence Thread
Alix Mongiat
processor • Oct 17, 2024, 12:36 PM
PA 816552 has been submitted for approval.
@Kaitlyn R Are there any tags for the window or the oven? I am sure GD will come back asking for them.
Kaitlyn Reinwand
dealer_or_external • Oct 17, 2024, 1:51 PM
@Alix M I DID NOT SEE ANY VISABLE TAGS WHEN I WAS LOOKING AT IT WITH THE CUSTOMER. WE WERE UNABLE TO PULL THE UNIT OUT DUE TO THE CUSTOMER STOPPING WHILE THEY WERE ON THE ROAD.
Alix Mongiat
processor • Oct 17, 2024, 1:54 PM
Okay, we will see what they say. Hopefully they don't ask. Thanks!
Kaitlyn Reinwand
dealer_or_external • Oct 17, 2024, 1:56 PM
@Alix M if they request one I can try to reach out to the customer!
Alix Mongiat
processor • Oct 21, 2024, 9:01 AM
@Kaitlyn R @ANNA F From GD-
Job 2: Will need vendor etching from outside, full photo of window inside/outside and send a video to hkasprzak@granddesignrv.com showing the defect.
Kaitlyn Reinwand
dealer_or_external • Oct 21, 2024, 9:28 AM
UPLOADED PICTURES AND VIDEOS FROM THE CUSTOMER.
Alix Mongiat
processor • Oct 21, 2024, 10:19 AM
Added photos and emailed the videos and resubmitted the PA. Thank you!
Alix Mongiat
processor • Oct 29, 2024, 7:41 AM
Sent follow up email 10/28/24.
Alix Mongiat
processor • Oct 31, 2024, 7:46 AM
Job 1: approved for 0.5 hour (requested 2 hours)
Job 2: approved for 1 hour
Job 3: approved for 0.2 hour to R&R knob (requested 2 hours)
michelle gray
dealer_or_external • Feb 3, 2025, 3:31 PM
@Alix M this has been completed. I have added the final invoice. Please let me know if anytihng else is needed.
Alix Mongiat
processor • Feb 4, 2025, 9:01 AM
@michelle g @Bonnie K I need actual part invoices. Thanks.
Bonnie Korte
dealer_or_external • Feb 4, 2025, 10:46 AM
@Alix M invoices attached
Alix Mongiat
processor • Feb 4, 2025, 12:26 PM
@michelle g @Bonnie K @Morgan Z @Kaitlyn R Please provide the date the work was done as well, sorry for not asking that previously. This should be provided any time you move a claim to ready to submit. Thanks!
michelle gray
dealer_or_external • Feb 4, 2025, 12:28 PM
@Alix M IT WAS COMPLETED 2/3
Alix Mongiat
processor • Feb 4, 2025, 12:36 PM
@michelle g The parts for job 3 are listed as 0 quantity used on the final WO. Did you use any of these? If so, I need to know how many.
Morgan Zywicki
dealer_or_external • Feb 4, 2025, 12:42 PM
PARTS USED
4897093217523-LIPPERT SPARK IGNITOR
COST: 19.83
PRICE: 26.83
QTY: 1
2022073015-IGNITION KNOB / FURRION
COST: 20.35
PRICE: 26.46
QTY: 1
Alix Mongiat
processor • Feb 4, 2025, 2:06 PM
Claim 871404 has been submitted for payment.
Alix Mongiat
processor • Feb 11, 2025, 9:20 AM
@Morgan Z @Jesse K @Kaitlyn R Please provide picture of the serial number on the range
Morgan Zywicki
dealer_or_external • Feb 11, 2025, 9:43 AM
WE DID NOT REPLACE THE ENTIRE STOVE, WE JUST ENDED UP REPLACING THE KNOB AND THE IGNITOR. THE CUSTOMERS ALREADY TOOK THEIR UNIT BACK HOME WITH THEM
Alix Mongiat
processor • Feb 11, 2025, 10:56 AM
Added notes and resubmitted.
Alix Mongiat
processor • Feb 21, 2025, 8:42 AM
@Kaitlyn R @Morgan Z GD regarding stove: Unfortunately without the serial number picture, the vendor will not cover the cost of the parts however, I will still cover the labor for you.
Alix Mongiat
processor • Feb 21, 2025, 8:42 AM
This paid on 2/19/25 on check 590446
Claim Files
Print Claim 871404.pdf
pdf • Feb 21, 2025, 8:42 AM • 17,362 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/Print Claim 871404.pdf
7694749.pdf
main-pdf • Feb 4, 2025, 10:44 AM • 547,893 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/7694749.pdf
1343607.pdf
main-pdf • Feb 4, 2025, 10:09 AM • 12,860 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/1343607.pdf
1351273.pdf
main-pdf • Feb 4, 2025, 10:09 AM • 12,885 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/1351273.pdf
shebel final.pdf
pdf • Feb 3, 2025, 3:32 PM • 73,773 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/shebel final.pdf
LINE 2 WIN 4.mp4
mp4 • Oct 21, 2024, 9:27 AM • 9,370,531 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/LINE 2 WIN 4.mp4
f_m2gey6qs0_img-3737.mov.mp4
mp4 • Oct 21, 2024, 9:27 AM • 9,370,531 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/f_m2gey6qs0_img-3737.mov.mp4
f_m2ggttwl0_img-3736.mov.mp4
mp4 • Oct 21, 2024, 9:27 AM • 6,746,369 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/f_m2ggttwl0_img-3736.mov.mp4
SHEBEL WORK ORDER.pdf
pdf • Oct 17, 2024, 12:11 PM • 72,111 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11461/SHEBEL WORK ORDER.pdf