Claim explorer / evidence thread
Claim 11225
GRE 8220 • Alix • Paid • 11225
risk 0.70
deadline Overdue / escalation ready
images 5
matched 8
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,125.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
8 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=5; damage=0; unit=0; parts=0; doc=5; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2023 Reflection 260RD • VIN 573FR3126P3346394
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/WO_11225_JOB_RI_2024.09.26_13.16.47.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
23 indexed side comments on this claim.
Latest visible thread signal
Jan 2, 2025, 9:44 AM • processor • Claim 859481 was paid on check 583491 on 12/18/24
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 2 • info / missing-doc asks 4 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Claim Lines
complaint
leak from the roof. leaking into the E 14519 PIETS light in the living room. check light as well and find where the leak is coming from.
matched • confidence 0.91
cause
Roof leaking at sealant from roof vent. Alpha is separating from vent, should get pushed through warranty, manufacturing flaw. Alpha didn't stick to fixture, also a screw that missed the hole cracked fixture. (2hrs for vent and light R&R)
matched • confidence 0.98
correction
Saved light, removed and cleaned, working ok. Scrubbed water stains on interior panel. Removed alpha sealant and roof vent, resealed, should be ok now. Reinstalled light and speaker inside. Should ask the manufacturer what is the point of a roof vent if the opening is sealed under it.
matched • confidence 0.98
complaint
PREFORM ROOF INSPECTION AND ADVISE IF W 1020 GRAND REPAIR IS NEEDED. - PHOTOS ATTACHED TO WO, LOT OF BUBBLING INCLUDING ON THE SLIDE OUT ROOF. ON SLIDE OUT ROOF THERE IS A SPOT ON THE UNIT THAT IS HOLD A POOL OF WATER.
matched • confidence 0.91
cause
Request roof inspection. Inspected remainder of roof
matched • confidence 0.91
correction
Humped up on roof where seams of decking
matched • confidence 0.91
complaint
CMR STATES "BATTERY CHARGING FROM 110V E 14519 PIETS SOURCE DOES NOT WORK
partial-match • confidence 0.71
cause
Request diagnosis of batteries not charging when on shore power. When started working on coach battery monitor showed 95%, plugged into shore power. When completed with tasks battery monitor showed 100% Who, what, where, when, why, how? NPF
partial-match • confidence 0.71
correction
Tested charging system at converter with multimeter, working fine, tested batteries with an amp clamp, working as they should, charging while plugged in. Unsure what was going on when issue presented, no current problem found with battery setup.
partial-match • confidence 0.71
complaint
CMR STATES THAT THE BATTERY COMPARTMENT E 14519 PIETS DOOR NEEDS REPLACEMENT.
partial-match • confidence 0.63
cause
CMR requests replacement of front compartment door, previously quoted.
partial-match • confidence 0.63
correction
...
partial-match • confidence 0.63
complaint
A/C fan rubbing shroud E 14519 PIETS
partial-match • confidence 0.63
cause
Started the A/C to assist drying out roof where leaking and noticed immediately the A/C was making excessive noise. (30min)
matched • confidence 0.91
correction
A/C fan shroud contacting fan blades, needs adjustment. Added washers to shim shroud so plastics don't contact. 4 SLIDE ROOF REPAIR E 14519 PIETS WS COMPLAINT: WINTERIZE WATER SYSTEM & TRAPS -SELF E 14519 PIETS CONTAINED - TOWABLE
matched • confidence 0.91
cause
Winterize needed
partial-match • confidence 0.63
correction
Winterize complete
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Oct 22, 2024, 8:17 AM
@michelle g @Kaitlyn R @ANNA F This unit has an open recall - 960534 Recalls/Field Campaign - Curt Axle Grease Zerk - 23V-455/2023-367
Alix Mongiat
processor • Oct 22, 2024, 8:21 AM
PA 817436 has been submitted for approval.
Alix Mongiat
processor • Oct 22, 2024, 4:04 PM
This was approved for 2 hours.
Alix Mongiat
processor • Oct 22, 2024, 4:05 PM
This was approved for 2 hours.
Alix Mongiat
processor • Oct 22, 2024, 4:05 PM
I entered the wrong line- I need to enter this correctly. Sorry!
Alix Mongiat
processor • Oct 22, 2024, 4:07 PM
@michelle g @Kaitlyn R I need clarification as to what lines you are requested for warranty. I put job 1 on PA 817436, which was approved for 2 hours, but now I see it was listed as an External job- not warranty. The only one I see for warranty is Job #RI. Please advise.
Kaitlyn Reinwand
dealer_or_external • Oct 22, 2024, 4:09 PM
PLEASE SUBMIT LINE 1 AND LINE RI.
(WE WEREN'T TRYING FOR LINE 1, BUT WE WILL TAKE IT!)
Alix Mongiat
processor • Oct 22, 2024, 4:13 PM
PA 817723 has been submitted for approval for job RI. Sorry about that.
Alix Mongiat
processor • Oct 28, 2024, 8:26 AM
@Kaitlyn R Job RI- denied, after review with management, this does not need replaced.
Alix Mongiat
processor • Oct 28, 2024, 8:26 AM
Moving to PA approved for job 1 since I was able to get that approved. Let me know if you want to follow up with GD on job RI being denied.
Kaitlyn Reinwand
dealer_or_external • Oct 29, 2024, 9:00 AM
Thank you!
Alix Mongiat
processor • Nov 11, 2024, 2:48 PM
@Kaitlyn R @Bonnie K @michelle g @Morgan Z Job RI was now approved for 6 hours. Adding email to the folder.
Kaitlyn Reinwand
dealer_or_external • Nov 11, 2024, 3:22 PM
thank you! I have placed a roof on order.
Kaitlyn Reinwand
dealer_or_external • Dec 11, 2024, 11:44 AM
DATE OF COMPLETION: 12/5/2024
PARTS USED:
LINE: 1
756815008754- MUSHROOM STYLE VENT/WHT
COST: 5.51
PRICE:7.60
QTY:1
677917000333- DICOR 501LSW-1 EPDM SELF LEVEL
COST:6.35
PRICE: 9.59
QTY:1
LINE: RI
822051659- TAPE PFL- MYLAR BACKED BUTYL- GRAY
COST: 26.81
PRICE: 34.85
QTY: 1
8220103933- TAPE- PFL- ETERNABOND- BLACK- 3"
COST:.83
PRICE: 1.08
QTY:34
677917011322- DIFLEX 11 SLIDEOUT ROOF
COST: 148.44
PRICE: 192.97
QTY:1
@Bonnie K PLEASE UPLOAD INOVICES.
Bonnie Korte
dealer_or_external • Dec 11, 2024, 12:13 PM
@Alix M JRP02-29125
Bonnie Korte
dealer_or_external • Dec 11, 2024, 12:16 PM
@Alix M DCR501LSW-1
Bonnie Korte
dealer_or_external • Dec 11, 2024, 12:17 PM
@Alix M DCRDFII46W-16
Bonnie Korte
dealer_or_external • Dec 11, 2024, 12:20 PM
@Alix M F100103933
Bonnie Korte
dealer_or_external • Dec 11, 2024, 12:22 PM
@Alix M F100251659
Alix Mongiat
processor • Dec 11, 2024, 2:22 PM
Claim 859472 was submitted for payment for Job #1
Alix Mongiat
processor • Dec 11, 2024, 2:34 PM
Claim #859481 has been submitted for Job RI
Alix Mongiat
processor • Jan 2, 2025, 9:43 AM
Claim 859472 was paid on check 583491 on 12/18/24
Alix Mongiat
processor • Jan 2, 2025, 9:44 AM
Claim 859481 was paid on check 583491 on 12/18/24
Claim Files
Print Claim 859481.pdf
pdf • Jan 2, 2025, 9:44 AM • 15,142 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/Print Claim 859481.pdf
Print Claim 859472.pdf
pdf • Jan 2, 2025, 9:43 AM • 14,950 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/Print Claim 859472.pdf
FR 12831622.pdf
pdf • Dec 11, 2024, 12:21 PM • 177,424 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/FR 12831622.pdf
FR 13294398.pdf
pdf • Dec 11, 2024, 12:19 PM • 176,582 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/FR 13294398.pdf
MEYER A000335361.pdf
pdf • Dec 11, 2024, 12:14 PM • 67,647 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/MEYER A000335361.pdf
MEYER P945957.pdf
pdf • Dec 11, 2024, 12:12 PM • 75,820 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/MEYER P945957.pdf
Integrity Management Advisors Mail - Fwd_ Pre-Auth #817723 573FR3126P3346394.pdf
mail-artifact • Nov 11, 2024, 2:50 PM • 143,631 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/Integrity Management Advisors Mail - Fwd_ Pre-Auth #817723 573FR3126P3346394.pdf
PIETSCH.pdf
main-pdf • Oct 21, 2024, 3:36 PM • 81,148 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11225/PIETSCH.pdf