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iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
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538 open claims
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Communication Control
Communications Intelligence
Comments, blockers, customer pressure, and follow-up issues tied to live cases.
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Communications intelligence

Thread evidence before folder browsing.

Work the live Dropbox side-comment lane as a triage surface: who is blocking, which claims are heating up, and which threads are already escalation material.
Dealer scorecardActive conversationsEscalation riskWaiting on OEMWaiting on dealer
Dealer blocked
0
Claims waiting on photos, docs, or dealer replies.
OEM blocked
0
Claims sitting behind OEM follow-up, denials, or silence.
Processor blocked
0
Dealer responded, but processor-side next move is still open.
Ready to close
0
Commercially done claims that should get cleared out.
Operator triage

Start with blocker ownership.

Focused thread
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.
Dealer scorecard

Rank comments by dealer performance.

Open scorecard
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The comment report has not emitted dealer scorecard rows yet.

Communications intelligence

Evidence threads

Repair orders, OEM replies, Dropbox side comments, and the paper trail that unlocks recovery.
Focused thread Active files Dealer scorecard Escalation ready Waiting on dealer OEM overdue Processor follow-up Ready to close
Claims with comments
5,758
Claim threads with processed comment intelligence attached.
Active last 7d
217
Claims with recent comment activity worth operator attention.
Escalation risk
30
Comment threads already signaling elevated conflict or pressure.
Ready to close
0
Threads that already look commercially done.
Approval discussions
2,219
Claims carrying approval-related conversation signals.
Denial / labor threads
1,685
Combined denial and labor discussion load.

Focused evidence thread

Thread evidence for 72442 • MYRV 12024.
Sarah Caffrey
dealer or external • Dec 15, 2025, 9:07 PM
@Stephanie K @Brian P I realized I uploaded the PDF without changing to "W". Uploaded correct WO & deleted incorrect WO
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Stephanie Kendziorski
processor • Dec 19, 2025, 9:21 AM
Brian, please let me know your requested labor times for each line. Job 9 is the only one with anything in the comments. Thanks!
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Brian Parrott
dealer or external • Dec 19, 2025, 3:23 PM
JOB 2: .30HRS JOB 3: .20HRS JOB 4: .20HRS JOB 6: .30HRS JOB 7: .30HRS
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Stephanie Kendziorski
processor • Dec 22, 2025, 11:20 AM
Job 7 approved on J01459527-001 for .1 to replace the light, PN 2065685 Job 8 approved on J01459531-001 - .3 to repair the guide and .5 to replace the door, .8 total
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Stephanie Kendziorski
processor • Dec 22, 2025, 12:14 PM
Job 7 approved on J01459527-001 for .1 to replace the light, PN 2065685 Job 9 approved on J01459531-001 - .3 to repair the guide and .5 to replace the door, .8 total
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Stephanie Kendziorski
processor • Dec 22, 2025, 12:17 PM
Submitted line 2-4 and 6 for PA, J01485954
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Stephanie Kendziorski
processor • Dec 22, 2025, 4:53 PM
Job 2 approved .8 Job 3 approved 1.0 Job 4 - denied - lubrication is not warrantable. Job 6 approved 1.0 @Brian P
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf
Stephanie Kendziorski
processor • Feb 2, 2026, 11:58 AM
Submitted for payment, 3 claims
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442F.pdf
Stephanie Kendziorski
processor • Feb 10, 2026, 9:21 AM
Claim J01459527 paid $30.48 check 457045 - job 7
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442F.pdf
Stephanie Kendziorski
processor • Feb 10, 2026, 9:23 AM
Claim J01459527 paid $30.48 check 457045 - job 7 Claim J01459531 paid $267.97 check 457045 - job 9
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442F.pdf
Stephanie Kendziorski
processor • Feb 10, 2026, 9:26 AM
Claim J01459527 paid $30.48 check 457045 - job 7 Claim J01459531 paid $267.97 check 457045 - job 9 Claim J01485954 paid $536.85 check 457045 - jobs 2, 3, 6
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442F.pdf
Processed summary
72442
MYRV 12024 • Stephanie • open-range
Heat 11 • comments 11 • follow-ups 0 • blocker Ready to close
Last author processor • Stephanie Kendziorski
Claim J01459527 paid $30.48 check 457045 - job 7 Claim J01459531 paid $267.97 check 457045 - job 9 Claim J01485954 paid $536.85 check 457045 - jobs 2, 3, 6
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Dealer comment scorecard

Overall score blends closeout, dealer response, OEM friction, processor follow-up, escalation, comment quality, tone/compliance, and queue mismatch. Higher is better; risk pressure shows where cleanup work concentrates.
No dealer scorecards loaded
The comment report has not emitted dealer scorecard rows yet.
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.

Hottest active conversations

No active comment heat loaded

Escalation risk

No escalation-risk claims loaded

Waiting on dealer

No dealer-blocked claims
No active claim lane is surfacing here right now.

Waiting on OEM

No OEM-blocked claims
No active claim lane is surfacing here right now.

Waiting on processor

No processor-blocked claims
No active claim lane is surfacing here right now.

Ready to close

No ready-to-close claims
No active claim lane is surfacing here right now.
Comment blocker ownership by processor
Processor-level blocker mix from the comment lane.
No blocker pressure loaded
No active processor blocker rows are available right now.
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