iClaims logo
Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.2h freshness
538 open claims
n/a OEM score
warning comment lane
Home
War RoomClaim ExplorerManufacturer ComparisonEvidence RoomCommunicationsOperations Center
Communication Control
Communications Intelligence
Comments, blockers, customer pressure, and follow-up issues tied to live cases.
HomeClaim ExplorerEvidence RoomManufacturer Comparison
Communications intelligence

Thread evidence before folder browsing.

Work the live Dropbox side-comment lane as a triage surface: who is blocking, which claims are heating up, and which threads are already escalation material.
Dealer scorecardActive conversationsEscalation riskWaiting on OEMWaiting on dealer
Dealer blocked
0
Claims waiting on photos, docs, or dealer replies.
OEM blocked
0
Claims sitting behind OEM follow-up, denials, or silence.
Processor blocked
0
Dealer responded, but processor-side next move is still open.
Ready to close
0
Commercially done claims that should get cleared out.
Operator triage

Start with blocker ownership.

Focused thread
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.
Dealer scorecard

Rank comments by dealer performance.

Open scorecard
No dealer scorecards loaded
The comment report has not emitted dealer scorecard rows yet.

Communications intelligence

Evidence threads

Repair orders, OEM replies, Dropbox side comments, and the paper trail that unlocks recovery.
Focused thread Active files Dealer scorecard Escalation ready Waiting on dealer OEM overdue Processor follow-up Ready to close
Claims with comments
5,767
Claim threads with processed comment intelligence attached.
Active last 7d
193
Claims with recent comment activity worth operator attention.
Escalation risk
31
Comment threads already signaling elevated conflict or pressure.
Ready to close
0
Threads that already look commercially done.
Approval discussions
2,225
Claims carrying approval-related conversation signals.
Denial / labor threads
1,688
Combined denial and labor discussion load.

Focused evidence thread

Thread evidence for 72336 • MYRV 12024.
Stephanie Kendziorski
processor • Feb 24, 2026, 2:10 PM
Job 2 approved on J01465266-001 - 2.0 hours Job 3 approved on J01465295-001 - .5 hours Job 4 denied on J01465280-001 Job 5 approved on J01465303-001 - 1.5 Job 6 approved on J01465295-002 - .25 hours
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336.pdf
Stephanie Kendziorski
processor • Feb 24, 2026, 2:21 PM
Job 1 approved 3.0 hours
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336.pdf
Stephanie Kendziorski
processor • Feb 27, 2026, 3:19 PM
@Brian P For job 1 - is just the one correct? I know both were done, but I am not sure how the part comes. For job 2 - no parts billed?
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Feb 27, 2026, 3:20 PM
@Brian P For job 1 - is just the one part correct? I know both were done, but I am not sure how the part comes. So not sure if the quantity should be 2 or 1. For job 2 - no parts billed?
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Feb 27, 2026, 3:31 PM
Submitted 3, 5, and 6. Waiting for part confirmation on 1 & 2.
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Brian Parrott
dealer or external • Feb 27, 2026, 3:58 PM
Job 1 is a complete mechanism and we used left over stock for job 2
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Feb 27, 2026, 6:53 PM
Ok, just wanted to check, thank you.
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Feb 27, 2026, 6:57 PM
Submitted 1 & 2 for payment
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Mar 11, 2026, 12:07 PM
Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Mar 11, 2026, 12:10 PM
Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Mar 11, 2026, 12:12 PM
Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026 Job 3 & 6 - claim J01465295 paid $127.25 check 460527 3/9/2026
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Mar 11, 2026, 12:14 PM
Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026 Job 3 & 6 - claim J01465295 paid $127.25 check 460527 3/9/2026 Job 5 - claim J01465303-001 - paid $268.84 check 460527 3/9/2026
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Mar 11, 2026, 12:17 PM
Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026 Job 3 & 6 - claim J01465295 paid $127.25 check 460527 3/9/2026 Job 5 - claim J01465303-001 - paid $268.84 check 460527 3/9/2026 @Sarah C Just a heads up this one has 4 separate claim numbers.
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Stephanie Kendziorski
processor • Mar 11, 2026, 12:37 PM
@Sarah C This one was shorted $7, the labor rate calculated at $165/hour instead of your $179. I have an email over to see how to best correct it for this claim, but wanted to let you know in case the check came before I could get it resolved.
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/Paid claim - job 3 and 6.pdf
Stephanie Kendziorski
processor • Mar 12, 2026, 10:25 AM
Sarah, they are correcting the labor shortage for the awning rail. It'll be claim J01465295-001-01 for $7.00, but it'll be a pay cycle after you get paid on the majority of the claim.
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/Paid claim - job 3 and 6.pdf
Stephanie Kendziorski
processor • Mar 17, 2026, 11:12 AM
Claim J01465295-001-01 for shorted $7.00 in labor on line 3 is paid $7 check 461560 3/16/2026
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336F.pdf
Sarah Caffrey
dealer or external • Mar 27, 2026, 2:23 PM
@Brian P can you tell me why job 5 got billed for 5 hours when it was only approved for 1.5? This is an older WO, but the extra time was given in January. Before I make the adjustment, I need more information for John. @Jeff M
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336.pdf
Brian Parrott
dealer or external • Mar 27, 2026, 2:42 PM
Well, I am embarrassed. Some how when i went to close the workorder I pulled the claims and pulled an old claim: J01307544-001. It was also a water heater job for the same unit.
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72336/72336.pdf
Processed summary
72336
MYRV 12024 • Stephanie • open-range
Heat 20 • comments 18 • follow-ups 0 • blocker Unknown blocker
Last author dealer_or_external • Brian Parrott
Well, I am embarrassed. Some how when i went to close the workorder I pulled the claims and pulled an old claim: J01307544-001. It was also a water heater job for the same unit.
Open claim

Dealer comment scorecard

Overall score blends closeout, dealer response, OEM friction, processor follow-up, escalation, comment quality, tone/compliance, and queue mismatch. Higher is better; risk pressure shows where cleanup work concentrates.
No dealer scorecards loaded
The comment report has not emitted dealer scorecard rows yet.
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.

Hottest active conversations

No active comment heat loaded

Escalation risk

No escalation-risk claims loaded

Waiting on dealer

No dealer-blocked claims
No active claim lane is surfacing here right now.

Waiting on OEM

No OEM-blocked claims
No active claim lane is surfacing here right now.

Waiting on processor

No processor-blocked claims
No active claim lane is surfacing here right now.

Ready to close

No ready-to-close claims
No active claim lane is surfacing here right now.
Comment blocker ownership by processor
Processor-level blocker mix from the comment lane.
No blocker pressure loaded
No active processor blocker rows are available right now.
🏠War Room📄Claims⚠️Mfg📚Evidence🗂️Comms⚙️Ops