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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.1h freshness
668 open claims
n/a OEM score
warning comment lane
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Communication Control
Communications Intelligence
Comments, blockers, customer pressure, and follow-up issues tied to live cases.
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Communications intelligence

Thread evidence before folder browsing.

Work the live Dropbox side-comment lane as a triage surface: who is blocking, which claims are heating up, and which threads are already escalation material.
Dealer scorecardActive conversationsEscalation riskWaiting on OEMWaiting on dealer
Dealer blocked
0
Claims waiting on photos, docs, or dealer replies.
OEM blocked
0
Claims sitting behind OEM follow-up, denials, or silence.
Processor blocked
0
Dealer responded, but processor-side next move is still open.
Ready to close
0
Commercially done claims that should get cleared out.
Operator triage

Start with blocker ownership.

Focused thread
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.
Dealer scorecard

Rank comments by dealer performance.

Open scorecard
1. TRI 1202 · 84/100
Risk pressure 0 • 1 claims • 15 comments
Closeout 100 • dealer response 100 • OEM friction 100 • processor 100
Escalation 35 • quality 35 • tone/compliance 100 • mismatch 100
Per 100 claims: ready 0 • dealer wait 0 • OEM wait 0 • escalation 0
No dealer tone/compliance pressure surfaced in this scoped view.

Communications intelligence

Evidence threads

Repair orders, OEM replies, Dropbox side comments, and the paper trail that unlocks recovery.
Focused thread Active files Dealer scorecard Escalation ready Waiting on dealer OEM overdue Processor follow-up Ready to close
Claims with comments
6,059
Claim threads with processed comment intelligence attached.
Active last 7d
187
Claims with recent comment activity worth operator attention.
Escalation risk
39
Comment threads already signaling elevated conflict or pressure.
Ready to close
0
Threads that already look commercially done.
Approval discussions
2,430
Claims carrying approval-related conversation signals.
Denial / labor threads
1,910
Combined denial and labor discussion load.

Focused evidence thread

Thread evidence for 2875 • TRI 1202.
Cole Perkins
dealer or external • May 22, 2025, 2:26 PM
@Jules E need parts pricing for all lines
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Cole Perkins
dealer or external • May 28, 2025, 11:21 AM
@Jules E any update on the parts?
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • May 28, 2025, 11:56 AM
I am still working on this one and catching up from vacation.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • May 28, 2025, 1:41 PM
Battery- DP-24 $135.99 Battery Box- 13034 $16.99 Battery Disconnect- 147631 $52.99 Breaker- 55-8365 $3.99 (30A) Breaker Cover- 103108 $3.99 Breakaway- 96-2060 $33.99 (6' w/switch & cable) 7 way cord- 55-8587 $76.99 I am not sure about the misc wiring? What exactly are we looking for? These parts are all in stock.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Cole Perkins
dealer or external • May 28, 2025, 2:19 PM
@Jules E breaker cover is the wrong part # check the stock unit sportsmen they have them
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • May 28, 2025, 2:52 PM
KZ number 150531 $23.99. Photo of this part in cloud.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Cole Perkins
dealer or external • May 28, 2025, 3:01 PM
@Jules E order the part
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • May 28, 2025, 3:38 PM
Part on order PO#17051.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • Jun 3, 2025, 2:27 PM
Part is here from KZ.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Cole Perkins
dealer or external • Jun 6, 2025, 3:26 PM
@Jules E need 50 of wire loom for job and for stock let me know when part arrives
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • Jun 6, 2025, 4:22 PM
@Cole P @Tonya E Do you have a photo or can you be more specific?
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Cole Perkins
dealer or external • Jun 6, 2025, 4:30 PM
12v wire loom corrugated, split.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • Jun 10, 2025, 3:26 PM
I have attached a photo of some that I found on Amazon. Is this what we need and what size? They show 2 different sizes.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Cole Perkins
dealer or external • Jun 10, 2025, 3:53 PM
1/2" is the size we used to stock also napa might have it
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Jules Elmore
dealer or external • Jun 11, 2025, 9:45 AM
Just received the wire loom from Napa.
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/STACY 2875/EST 2875.pdf
Processed summary
2875
TRI 1202 • Ashlee • k-z-rv
Heat 17 • comments 15 • follow-ups 1 • blocker Unknown blocker
Last author dealer_or_external • Jules Elmore
Just received the wire loom from Napa.
Open claim

Dealer comment scorecard

Overall score blends closeout, dealer response, OEM friction, processor follow-up, escalation, comment quality, tone/compliance, and queue mismatch. Higher is better; risk pressure shows where cleanup work concentrates.
1. TRI 1202 · 84/100
Risk pressure 0 • 1 claims • 15 comments
Closeout 100 • dealer response 100 • OEM friction 100 • processor 100
Escalation 35 • quality 35 • tone/compliance 100 • mismatch 100
Per 100 claims: ready 0 • dealer wait 0 • OEM wait 0 • escalation 0
No dealer tone/compliance pressure surfaced in this scoped view.
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.

Hottest active conversations

No active comment heat loaded

Escalation risk

No escalation-risk claims loaded

Waiting on dealer

No dealer-blocked claims
No active claim lane is surfacing here right now.

Waiting on OEM

No OEM-blocked claims
No active claim lane is surfacing here right now.

Waiting on processor

No processor-blocked claims
No active claim lane is surfacing here right now.

Ready to close

No ready-to-close claims
No active claim lane is surfacing here right now.
Comment blocker ownership by processor
Processor-level blocker mix from the comment lane.
No blocker pressure loaded
No active processor blocker rows are available right now.
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