iClaims logo
Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.4h freshness
537 open claims
n/a OEM score
warning comment lane
Home
War RoomClaim ExplorerManufacturer ComparisonEvidence RoomCommunicationsOperations Center
Communication Control
Communications Intelligence
Comments, blockers, customer pressure, and follow-up issues tied to live cases.
HomeClaim ExplorerEvidence RoomManufacturer Comparison
Communications intelligence

Thread evidence before folder browsing.

Work the live Dropbox side-comment lane as a triage surface: who is blocking, which claims are heating up, and which threads are already escalation material.
Dealer scorecardActive conversationsEscalation riskWaiting on OEMWaiting on dealer
Dealer blocked
0
Claims waiting on photos, docs, or dealer replies.
OEM blocked
0
Claims sitting behind OEM follow-up, denials, or silence.
Processor blocked
0
Dealer responded, but processor-side next move is still open.
Ready to close
0
Commercially done claims that should get cleared out.
Operator triage

Start with blocker ownership.

Focused thread
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.
Dealer scorecard

Rank comments by dealer performance.

Open scorecard
No dealer scorecards loaded
The comment report has not emitted dealer scorecard rows yet.

Communications intelligence

Evidence threads

Repair orders, OEM replies, Dropbox side comments, and the paper trail that unlocks recovery.
Focused thread Active files Dealer scorecard Escalation ready Waiting on dealer OEM overdue Processor follow-up Ready to close
Claims with comments
5,767
Claim threads with processed comment intelligence attached.
Active last 7d
193
Claims with recent comment activity worth operator attention.
Escalation risk
31
Comment threads already signaling elevated conflict or pressure.
Ready to close
0
Threads that already look commercially done.
Approval discussions
2,225
Claims carrying approval-related conversation signals.
Denial / labor threads
1,688
Combined denial and labor discussion load.

Focused evidence thread

Thread evidence for 11735 • GRE 8220.
Alix Mongiat
processor • Mar 7, 2025, 8:19 AM
@Morgan Z @Kaitlyn R FYI: This Unit has an open notice:960517 Recalls/Field Campaign - Enerco/Flex-Tech Quick Disconnect 961563 Recalls/Field Campaign - Quick Disconnect (supersedes 910029)
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 7, 2025, 8:32 AM
PA 846151 has been submitted for approval.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 7, 2025, 9:03 AM
I have added the recall to the WO
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 7, 2025, 10:50 AM
@Morgan Z @Kaitlyn R From GD:CC-3/7/25 drop off date 2/11/25 Case file 794345 submission date 3/7/25 :In an effort to partner with you, (our selling dealer), in servicing our mutual retail customer, Grand Design is advising the unit has been out of service for 20 or more days. If you need any assistance with ensuring unit concerns are addressed in a timely manner, please contact Grand Design Customer Service Team. ***** We will need to know the reason in delay of submission and was dealer in contact with you prior to February for these repairs ? ***** This unit has open recalls and must be repaired according to Federal Law before customer takes delivery. 910045 - Quick Disconnect (supersedes 910029) Reviwed Case file with Jessica E no response from retail on issues so case was closed Unity out of warranty this was not followed up on from retail to get this unit in and adjusted and now out of warranty by
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Kaitlyn Reinwand
dealer or external • Mar 7, 2025, 11:06 AM
@Alix M The work order was created on 2/11/25 because that was when the customer called to schedule the drop off. The unit was supposed to be dropped off a day or two following the phone call. However, the dealership that was doing the insurance work/storing the customers unit was not able to drop the unit off until 2/27/25. Upon the drop of the unit, we worked the unit into our technician schedule to be looked at.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Kaitlyn Reinwand
dealer or external • Mar 7, 2025, 11:08 AM
@Alix M sorry for the confusion on the drop off date.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 7, 2025, 11:33 AM
Added notes and resubmitted. Thanks.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 7, 2025, 11:34 AM
@Chris B
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 11, 2025, 12:56 PM
Sent a follow up email to Grand Design as this is still in "Open" status with no new notes since 3/7
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 13, 2025, 8:14 AM
Sent another email to Grand Design as I haven't heard back regarding this at all.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 14, 2025, 11:51 AM
@Morgan Z @Kaitlyn R From GD:Are the slides in specs? This is the paneling I can give approval to repair the paneling and the fascia but will need to know the reason for the request for the 32.0 hours the slide should not need to be hyperextended for this repair ? Stated that the retail had insurance work what was completed and what happened that insurance claim needed to be filed ? They also emailed- so we need a response ASAP on this.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 14, 2025, 12:11 PM
This is going to be a sidewall repair. The slides were not in spec as they had traveled too far out causing the fascias to pull away from the sidewalls and break the weld. The slides will need to be hyperextend the slides in order to repair the issue with the sidewalls due to having to remove all the screws in the sidewalls that attach them to the floor. We can't really replace sidewalls without having to hyper extend it. This should fall into the 3 year structural warranty provided by Grand Design
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 17, 2025, 1:47 PM
Added notes and resubmitted for approval. @Morgan Z Just a reminder to tag me in your responses and move the folder to Information Corrected once you get me the information we need. Thanks.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 17, 2025, 2:10 PM
USUALLY WHEN REPLYING A COMMENT THREAD YOU WILL BE NOTIFIED WHETHER YOU WERE TAGGED OR NOT. IT WOULD ALSO BE NICE TO BE TAGGED IN COMMENTS YOU MAKE REGARDING PA'S FOR THE WO. THANKS!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 17, 2025, 3:00 PM
I don’t get notified unless I am tagged, to avoid any delays, it would be helpful to tag me. I would be happy to tag you when I go through and say things are approved if that is what you are asking, otherwise I already tag anyone involved if we have questions.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 17, 2025, 4:03 PM
YES, IT WOULD BE NICE TO BE NOTIFIED WHEN A PA IS APPROVED BECAUSE SOMETIMES I DO NOT HAVE TIME TO GET THROUGH THE APPROVED FOLDERS AT THE END OF THE DAY TO MAKE SURE I CHANGE MY WO ON MY END FOR TECHS TO GET DONE
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 18, 2025, 9:05 AM
I will make note of that and tag you moving forward. Thank you!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 20, 2025, 1:19 PM
I have sent GD an email to get an update on this as it is still in "open" status.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 20, 2025, 1:21 PM
THANK YOU FOR THE UPDATE
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 21, 2025, 12:36 PM
@Morgan Z Per GD: this has been sent to management for approval. I will keep you updated when I hear anything else.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 21, 2025, 3:38 PM
@Morgan Z @Kaitlyn R per DR Mgr approved at 20.0 hours case file 659775
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 21, 2025, 3:39 PM
moving to PA's approved.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 24, 2025, 4:10 PM
Is there any way to go back and try to get this approved for the 32 hours? It is 16 Hours per slide to replace the sidewalls. We have to hyper extend the slides in order to get this repair done properly. 20 hours is just not enough time to repair the sidewalls on both the slideouts
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 25, 2025, 9:06 AM
@Morgan Z I have sent an email to GD to see if we can get this approved for 32 hours. I will let you know when they respond.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 25, 2025, 9:07 AM
Thank you!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 27, 2025, 10:19 AM
Alix Mongiat this has been approved for 24 hours. I will attach email shortly
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 28, 2025, 8:58 AM
Thank you. Moving back to PA's Approved.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 28, 2025, 12:22 PM
@Alix M I am coming in here to note that this will need a slide adjustment and we will most likely be coming back for more hours as we do the side wall repairs because we are seeing more issues with the slides. We will also need to take this into a sublet to have the frame welded where the bell for the slide sits and adjust the bell with the slide adjustment. If there is anyway we can relay this to Grand Design to try and get more approval, that will be great. Just saves both of us time arguing this after the fact. If they say they want more proof, I am sure we can get pictures during the repair of the side walls for that. Also, will you need me to create another line for the slide adjustment along with an invoice from a sublet for the welding on the frame where the slide bell sits?
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 28, 2025, 12:42 PM
Thank you! Let me email GD and see how they want it done as far as the slide adjustment. We will need a new line for the sublet though. Thanks!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 28, 2025, 12:43 PM
I will create a line for that and work on getting an estimate from the sublet and then I will submit the updated WO in here as soon as I can
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 28, 2025, 12:45 PM
Thank you!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 28, 2025, 12:56 PM
I just emailed our sublet and should have an estimate soon and can upload the updated WO
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 28, 2025, 2:21 PM
@Morgan Z When creating the updated PA, can you create a line for the Slide adjustment and the time needed? They put the PA back in revise status so I can get all this updated for you.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 28, 2025, 3:02 PM
I can do that. I have already created a line and now I am just waiting on the estimate for the sublet. Thank you for the update
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 28, 2025, 4:34 PM
@Alix M I have just uploaded the updated WO and the estimate from the sublet
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 31, 2025, 9:12 AM
Thank you. I am waiting for GD to put this in revise status for me.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 31, 2025, 12:16 PM
PA 851599 has been submitted for approval on the slide adjustment and the sublet. @Morgan Z Let me know if you need me to go back and ask for more time on the original line item. Thanks!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Mar 31, 2025, 12:19 PM
Thank you for the update. I am not sure what we would need for more time at the moment as our techs said we would know more once we are already doing the repair. We are working on getting the new side walls. I will let you know once we start this repair.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Mar 31, 2025, 12:19 PM
Sounds good. Thanks!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 1, 2025, 5:37 PM
GD denied PA 851599- I have emailed them telling them it goes with the other PA that was already approved, I will let you know what they say.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 2, 2025, 9:07 AM
Okay thank you for the update
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 2, 2025, 9:09 AM
It should be noted that if the slide adjustment isn't made then the sidewall repair would fail due to the timing being off on the slides as well as the bells being crushed into the frame
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 2, 2025, 9:53 AM
I have added this to the email I have with them. Thank you!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 3, 2025, 10:21 AM
Grand Design now denied the other one and put the new one in pending. They are not understanding what is going on. I have emailed them to get them BOTH approved. Just noting here in case you see the other one was denied now.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 3, 2025, 10:29 AM
Grand Design now put the old PA in pending status for me to update. I will update once I get approval.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 3, 2025, 10:31 AM
Grand Design now put the old PA in pending status for me to update.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 3, 2025, 11:59 AM
The slides for this unit were not within spec. The slides were traveling too far back when being put out. This caused the fascias to pull away from the side walls which led the weld to break on the side walls. And then when the slides are being brought in , the slide bells are getting crushed against the frame. We will need to do an adjustment on the slide outs , have a sublet weld the hole for the slide bells, and replace the side walls to fix the break in the welds. We are requesting 32 hours for both slides to have the rear side walls replaced( 16 hours each wall). The hours seem high but that is because we will not know the extent of the damage in this repair along with the R&I of both slides. One being the kitchen slide. We are then asking for 3 hours for the slide adjustments (1.5 hours per slide) and then we have submitted an estimate from the sublet to do the welds for the slide bells
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 3, 2025, 11:59 AM
@Alix M hopefully this helps
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 3, 2025, 12:01 PM
Morgan Zywicki they should approve it, but I am getting told two different things from two different people at GD on how to submit it. Just waiting on a response from them now. Thank you! If needed, I’ll add this too.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 3, 2025, 12:17 PM
Oh okay. I thought they were asking for more info. That was my bad
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 4, 2025, 8:13 AM
@Morgan Z They have now approved the slide adjustments, but denied the sublet. Let me know how you want to proceed. I don't think they are understanding the whole picture, and I have told them multiple times.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 4, 2025, 1:00 PM
We need the sublet approved so we can have the frame welded where the hole for the bell stops are, that way they we can repair the frame where the bell stops where getting crushed into the frame
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Apr 4, 2025, 1:35 PM
@Morgan Z I emailed GD regarding this and they have now approved the sublet as well.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Morgan Zywicki
dealer or external • Apr 4, 2025, 2:29 PM
THANK YOU!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Michelle Antinoja
dealer or external • May 21, 2025, 11:49 AM
@Alix M COMPLETED 5/20 pARTS: JOB1: 8220570088 TRIM SLIDE OUT SKI RIGHT BLACK HAIR CELL TEXTURED QTY: 1 COST:6.03 PRICE: 7.84 WARR01: 822020061 QUICK DISCONNECT X1/4 BRASS SHUT OFF W/ PLUG AF QTY:2 COST:17.40 PRICE:24.01 WARR02: 82203706 ENDWALL RIGHT S/O COMPLETE REFLECTION QTY:1 COST: 340.81 PRICE: 443.05 82205119 ENDWALL LEFT S/O COMPLETE REFLECTION QTY:1 COST:294.26 PRICE:382.54 @Bonnie K
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Bonnie Korte
dealer or external • May 21, 2025, 2:02 PM
@Alix M INVOICES HAVE BEEN UPLOADED AND WE DID NOT TAKE IT OVER TO BDT WHICH WAS THE SUBLET
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 22, 2025, 10:23 AM
@Michelle A @Bonnie K @Kaitlyn R Are the parts listed correct? It looks like the parts for WARR02 should actually go with Job 1. Please confirm what goes with what so we can get this submitted for you.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 22, 2025, 10:29 AM
@Michelle A @Kaitlyn R Also- we need photos that show the QD etching for Warranty Repair 1 QD recall. The photos you provided do not show this and I need to enter a new PA for this since it wasn't previously added.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 22, 2025, 10:30 AM
PA 865143 is in draft status for Warranty Repair 1 until we get photos of the etching on the Quick Disconnects.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 23, 2025, 9:41 AM
Following up on this information. Thank you!!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Kaitlyn Reinwand
dealer or external • May 23, 2025, 11:51 AM
@Alix M ADDED PHOTOS OF THE ETCHING- IT IS VERY HARD TO SEE
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 27, 2025, 2:31 PM
PA 865143 has been submitted for approval.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 27, 2025, 2:45 PM
Claim 900024 has been submitted for Job 1.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 27, 2025, 2:48 PM
Claim 900024 has been submitted for Job 1. Claim 900028 has been submitted for Warranty Repair 2.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 28, 2025, 4:27 PM
PA 865143 has been approved for 0.8 hours
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • May 28, 2025, 4:29 PM
@Bonnie K @ANNA F We will need a new invoice for this one as well- this invoice is closed out in GD.
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/1408392.pdf
ANNA FREEMAN
dealer or external • May 29, 2025, 6:39 AM
@Alix M @Bonnie K WHAT DO YOU MEAN CLOSED OUT, USED ON ANOTHER CLAIM? IF SO WE CAN USE IT FOR MULTIPLE, WE ORDERED THE RECALL PARTS IN BULK UNDER STOCK. WE JUST NEED TO DIVIDE THE COST AND FRT BY 12. OR ARE THEY SAYING WE USED ALL 12 ALREADY?
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/1408392.pdf
Bonnie Korte
dealer or external • May 29, 2025, 8:27 AM
@Alix M NEW INVOICE UPLOADED
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/1408392.pdf
Alix Mongiat
processor • May 29, 2025, 10:00 AM
@ANNA F We used 12 already. Thanks!!
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/1408392.pdf
Alix Mongiat
processor • May 29, 2025, 10:17 AM
Claim 900696 has been submitted for payment for the recall
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Jun 5, 2025, 11:33 AM
Claim 900024 paid Claim 900028 paid Claim 900696 paid on 6/4/25 on check 605691 for $141.84
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Jun 5, 2025, 11:34 AM
Claim 900024 paid Claim 900028 paid on 6/4/25 on check 605691 for $420 Claim 900696 paid on 6/4/25 on check 605691 for $141.84
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Jun 5, 2025, 11:34 AM
Claim 900024 paid on 6/4/25 on check 605691 for $3,856.41 Claim 900028 paid on 6/4/25 on check 605691 for $420 Claim 900696 paid on 6/4/25 on check 605691 for $141.84
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Jul 24, 2025, 10:37 AM
Claim 915432 has been submitted for missed handling of $95.26 total
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Aug 7, 2025, 11:03 AM
This paid on 8/6/25 on check 614743 for $95.26
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Alix Mongiat
processor • Aug 7, 2025, 11:04 AM
This paid on 8/6/25 on check 614743 for $95.26 @Stephanie K
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11735/11735.pdf
Processed summary
11735
GRE 8220 • Alix • grand-design
Heat 85 • comments 76 • follow-ups 2 • blocker Ready to close
Last author processor • Alix Mongiat
This paid on 8/6/25 on check 614743 for $95.26 @Stephanie K
Open claim

Dealer comment scorecard

Overall score blends closeout, dealer response, OEM friction, processor follow-up, escalation, comment quality, tone/compliance, and queue mismatch. Higher is better; risk pressure shows where cleanup work concentrates.
No dealer scorecards loaded
The comment report has not emitted dealer scorecard rows yet.
Waiting on dealer
0
Claims where the latest thread still points back to missing dealer docs, pictures, or replies.
Waiting on OEM
0
Claims sitting behind OEM authorization, denial resolution, or unanswered factory follow-up.
Waiting on processor
0
Claims where the dealer responded but processor-side next action is still outstanding.
Ready to close
0
Claims that already look commercially done and should be cleared off the board.

Hottest active conversations

No active comment heat loaded

Escalation risk

No escalation-risk claims loaded

Waiting on dealer

No dealer-blocked claims
No active claim lane is surfacing here right now.

Waiting on OEM

No OEM-blocked claims
No active claim lane is surfacing here right now.

Waiting on processor

No processor-blocked claims
No active claim lane is surfacing here right now.

Ready to close

No ready-to-close claims
No active claim lane is surfacing here right now.
Comment blocker ownership by processor
Processor-level blocker mix from the comment lane.
No blocker pressure loaded
No active processor blocker rows are available right now.
🏠War Room📄Claims⚠️Mfg📚Evidence🗂️Comms⚙️Ops