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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.2h freshness
536 open claims
n/a OEM score
warning comment lane
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Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
48
Average days since submission in view.
Payment due runway
4
Average days until OEM payment is due.
Workflow grid

Claim queue

7 visible claims

27326

TRI 1202 • Ashlee • forest-river
Awaiting OEM Response
Recovery
$0.00
Short-Paid
$0.00
Days
17
Missing Documentation • Auto n/a • Payment 28d
Escalate Claim Lock Documentation Trail

123421

GRE 8220 • Alix • lippert
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
44
Review • Auto n/a • Payment 1d
Escalate Claim Lock Documentation Trail

1234211

GRE 8220 • Alix • lippert
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
44
Review • Auto n/a • Payment 1d
Escalate Claim Lock Documentation Trail

1234212

GRE 8220 • Alix • lippert
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
44
Review • Auto n/a • Payment 1d
Escalate Claim Lock Documentation Trail

13446

GRE 8220 • Alix • grand-design
Payment Deadline Violated
Recovery
$0.00
Short-Paid
$0.00
Days
51
Missing Documentation • Auto 0d • Payment 0d
Request OEM Action Lock Documentation Trail

13327B

GRE 8220 • Alix • grand-design
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
64
Missing Documentation • Auto 0d • Payment 0d
Request OEM Action Lock Documentation Trail

73131

MYRV 12024 • Stephanie • nucamp
Payment Deadline Violated
Recovery
$0.00
Short-Paid
$0.00
Days
70
Missing Documentation • Auto 0d • Payment 0d
Request OEM Action Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
27326 TRI 1202 Ashlee Approved / Unpaid
RO pending
 forest-river Jun 16, 2026 17d
Auto n/a
 Awaiting OEM Response
Missing Documentation
 Heat 12
10 comments • 0 follow-ups
 Missing Documentation @Ashlee O i can call them in the morning. Alicia N. | Lippert Customer Care Representative is who i was speaking with via email
Seen
Paid $0.00 • Recovery $0.00
123421 GRE 8220 Alix OEM Compliance RO
RO pending
 lippert May 20, 2026 44d
Auto n/a
 Escalation Recommended
Review
 Heat 0
0 comments • 0 follow-ups
 Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
1234211 GRE 8220 Alix OEM Compliance RO
RO pending
 lippert May 20, 2026 44d
Auto n/a
 Escalation Recommended
Review
 Heat 0
0 comments • 0 follow-ups
 Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
1234212 GRE 8220 Alix OEM Compliance RO
RO pending
 lippert May 20, 2026 44d
Auto n/a
 Escalation Recommended
Review
 Heat 0
0 comments • 0 follow-ups
 Review No processed cue
Seen
Paid $0.00 • Recovery $0.00
13446 GRE 8220 Alix Approved / Unpaid
RO pending
 grand-design May 13, 2026 51d
Auto 0d
 Payment Deadline Violated
Missing Documentation
 Heat 24
22 comments • 0 follow-ups
 Missing Documentation @Kaitlyn R Job 1: approved for 0.3 hour to R&I the tire and $8.79 for the valve stem sublet Job 2: approved for 1 hour Lippert authorizes 2 steel grease caps complete, up to 2 seals if needed, any affected center caps a
Seen
Paid $0.00 • Recovery $0.00
13327B GRE 8220 Alix Info Needed
RO pending
 grand-design Apr 30, 2026 64d
Auto 0d
 Escalation Recommended
Missing Documentation
 Heat 36
21 comments • 1 follow-ups
 Missing Documentation @Michelle A Job 6: approved for 1 hour Case Number: 6784630 VIN: S9929726 Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one n
Seen
Paid $0.00 • Recovery $0.00
73131 MYRV 12024 Stephanie Approved / Unpaid
RO pending
 nucamp Apr 24, 2026 70d
Auto 0d
 Payment Deadline Violated
Missing Documentation
 Heat 25
19 comments • 1 follow-ups
 Missing Documentation @Jeannette B Per email from Teesha at Lippert this is approved for 4.0 hours.
Seen
Paid $0.00 • Recovery $0.00
27326
TRI 1202 • Ashlee
Awaiting OEM Response
OEM: forest-river • Date: Jun 16, 2026 • Age: 17d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 28d
Unknown blocker Heat 12
Comments 10 • follow-ups 0
Missing Documentation
@Ashlee O i can call them in the morning. Alicia N. | Lippert Customer Care Representative is who i was speaking with via email
123421
GRE 8220 • Alix
Escalation Recommended
OEM: lippert • Date: May 20, 2026 • Age: 44d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 1d
Unknown blocker Heat 0
Comments 0 • follow-ups 0
Review
No processed cue
1234211
GRE 8220 • Alix
Escalation Recommended
OEM: lippert • Date: May 20, 2026 • Age: 44d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 1d
Unknown blocker Heat 0
Comments 0 • follow-ups 0
Review
No processed cue
1234212
GRE 8220 • Alix
Escalation Recommended
OEM: lippert • Date: May 20, 2026 • Age: 44d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 1d
Unknown blocker Heat 0
Comments 0 • follow-ups 0
Review
No processed cue
13446
GRE 8220 • Alix
Payment Deadline Violated
OEM: grand-design • Date: May 13, 2026 • Age: 51d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 0d • Payment Due 0d
Waiting on OEM Heat 24
Comments 22 • follow-ups 0
Missing Documentation
@Kaitlyn R Job 1: approved for 0.3 hour to R&I the tire and $8.79 for the valve stem sublet Job 2: approved for 1 hour Lippert authorizes 2 steel grease caps complete, up to 2 seals if needed, any affected center caps a
13327B
GRE 8220 • Alix
Escalation Recommended
OEM: grand-design • Date: Apr 30, 2026 • Age: 64d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 0d • Payment Due 0d
Waiting on OEM Heat 36
Comments 21 • follow-ups 1
Missing Documentation
@Michelle A Job 6: approved for 1 hour Case Number: 6784630 VIN: S9929726 Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one n
73131
MYRV 12024 • Stephanie
Payment Deadline Violated
OEM: nucamp • Date: Apr 24, 2026 • Age: 70d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval 0d • Payment Due 0d
Waiting on OEM Heat 25
Comments 19 • follow-ups 1
Missing Documentation
@Jeannette B Per email from Teesha at Lippert this is approved for 4.0 hours.
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf
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