iClaims Intelligence

Spray port connections are sticky Time Allowed: .4 Remedy: Got the spray port hose then was firm about connecting the spray port hose to all three Sublet Repairs: 0.00 spray port connections. Took pictures of each connection. Then when winterizing the two spray ports in the front compartment would leak when the water pump was on. Got two new spray ports from the parts department. Unscrewed the bad spray ports then screwed on the new spray ports and passed antifreeze through them. The spray port at the rear was not leaking. Put bad spray ports in warranty department. Part Return Req: Yes Status: Approved with Modifications Operation Line 2 Flat Rate Code: 22488 FRESH WATER - VACUUM BREAKER - Fault Code: CUSTOMER PAY REPLACE (Part Return Required) Serial #: Model #: Notes: 11/17/25-SP-THIS WOULD NOT BE COVERED UNDER WARRANTY FOR STINK BUGS CLOGGIN THE VACUUM BREAKER Problem: BLACK WATER FLUSH DOESN'T WORK. FLOODS UNDER BATHROOM SINK Time Requested: 1.5

gap • confidence 0.95

Not carpet it's linoleum. Linoleum is hitting the screw behind the slideroom fascia. Sublet Repairs: 0.00 Remedy: Ran the slideroom out and took pictures of the slideroom linoleum on the left-hand side. Checked the screw behind the slideroom fascia as the linoleum was hitting it. Ran the slideroom in a little and picked up the linoleum and found a dent in the linoleum where it was hitting the screw. Trimmed back the linoleum till it didn't hit the screw causing it to bunch up the linoleum. Used the heat gun to help relax the linoleum. Part Return Req: No Status: Approved Operation Line 4 Flat Rate Code: 20011B FAUCET - KITCHEN - REPLACE (photos required - Fault Code: VENDOR etching on neck, white tag on lines, full view of faucet)(Part return per auth) Serial #: Model #: Notes: 11/18/25 BH INFO ADDED THANKS 11/18/25-SP- 2ND REQUEST FOR REQUIRED INFORMATION. PHOTO OF WHITE TAG ON LINES UNDER SINK IS REQUIRED FOR VENDOR SUBMISSION. PLEASE UPLOAD TO PROCEED WITH PA REQUEST. 11/17/25- SP- PLEASE UPLOAD PHOTOS RELEVANT TO FRC THAT ARE REQUIRED FOR VENDOR IN ORDER TO PROCEED WITH PA REQUEST.... REPLACE (photos required - etching on neck, white tag on lines, full view of faucet)(Part return per auth) Problem: THE KITCHEN FAUCET IS LOOSE Time Requested: .5

gap • confidence 0.85

ball valve was jammed Time Allowed: 0 Remedy: Went to the bathroom sink then unscrewed the vacuum breaker from the water lines. Sublet Repairs: 0.00 Opened the vacuum breaker and found stink bugs inside and the ball valve was stuck. Got a replacement vacuum breaker and then installed it. Connected a garden hose to the black tank flush connection to verify the vacuum breaker wasn't leaking, no leaks occurred. Part Return Req: Yes Status: Denied Denial Code: Operation Line 3 Flat Rate Code: 14061A LINO - REPAIR (Please provide length and Fault Code: BINDS / GRABS wide of area) Serial #: Model #: Notes: Problem: CARPET ON SLIDE ROOM IS ROLLING UP CUSTOMER PUT A BOOK ON THE Time Requested: .4 CARPET AND IT WOULD NOT STAY DOWN Time Allowed: .4

gap • confidence 0.81