iClaims Intelligence

FOUND THAT THE BATHROOM HEAT VENT IS WORKING, BUT THE VENT DONT Sublet Repairs: 0.00 HAVE MUCH AIR FLOW. THE UNDER BELLY NEEDS TO BE PULLED DOWN TO CHECK FOR DAMAGE OR OBSTRUCTION. Remedy: I ADDED A RESTRICTOR PLATE TO THE CUBBY HOLE WHERE THE CUSTOMER HAS THERE SHOES. THIS INCREASED THE AIR FLOW TO THE BATHROOM FROM 259 FT/ MIN TO 567 FT/MIN. Part Return Req: No Status: Denied Denial Code: Operation Line 2 Flat Rate Code: 20032 FAUCET - SHOWER FIXTURE - REPAIR Fault Code: LOOSE (Photos required) Serial #: Model #: Notes: Problem: THE SCREWS IN THE SHOWER HEAD ARE PULLING LOOSE Time Requested: .2

gap • confidence 0.77

I FOUND THAT THE USB PLUG ON THE WALL BAY THE RECLINER WAS PULLED Time Allowed: .2 OUT OF THE WALL. IT NEEDS TO BE REMOUNTED. Sublet Repairs: 0.00 Remedy: I ADDED CLIPS TO THE PANELING TO KEEP THE SCREWS FROM PULLING OUT AND REINSTALLED THE USB PORT ON THE WALL. Part Return Req: No Status: Approved Operation Line 4 Flat Rate Code: 22586 SEWER CAP - REPLACE Fault Code: DOCUMENTED Serial #: Model #: Notes: 2/26 Jonathan this would not be covered under warranty as this was probably damaged during transport. this is the reason why when we transport the unit from factory they are left inside the compartment area Problem: THE SEWER CAP ON THE END OF THE PIPE IS BROKEN. Time Requested: .1

gap • confidence 0.73

HOOK BROKEN OFF CAP. NEEDS REPLACED Time Allowed: 0 Remedy: REPLACED SEWER CAP Sublet Repairs: 0.00 Part Return Req: No Status: Denied Denial Code: Operation Line 5 Flat Rate Code: 14083 TRIM - DECORATIVE WOOD - Fault Code: LOOSE REPAIR Serial #: Model #: Notes: Problem: THERE IS A PIECE OF ANGLE IRON THAT IS LOOSE IN THE FRONT Time Requested: .4 COMPARMENT. CAN IT BE RESECURED? Time Allowed: .2

gap • confidence 0.73

FOUND THE ANGLE IN THE COMPARTMENT. NEEDS TO BE REINSTALLED. Sublet Repairs: 0.00 Remedy: I REINSTALLED THE ANGLE ON THE WALL AND PUT THE BUNGEE BACK IN PLACE TO HOLD THE COVER PANEL. Part Return Req: No Status: Approved with Modifications Operation Line 6 Flat Rate Code: 14051 DOOR - INTERIOR - SLIDING - REPAIR Fault Code: LOOSE (Photos required) Serial #: Model #: Notes: Problem: THE SLIDING BATHROOM DOOR HAS A BROKEN CATCH ON THE BOTTOM Time Requested: .2

gap • confidence 0.73

FOUND THAT SHOWER HEAD SCREWS PULLED OUT OF THE WALL. Time Allowed: .1 Remedy: I INSTALLED WALL ANCHORS BEHIND SHOWER HEAD MOUNT. SEALED UP Sublet Repairs: 0.00 AROUND MOUNT. Part Return Req: No Status: Approved with Modifications Operation Line 3 Flat Rate Code: 18006 12 VOLT - GENERAL REPAIR Fault Code: LOOSE Serial #: Model #: Notes: Problem: THERE IS A PLUG IN BY THE RECLINERS IS STARTING TO PULL LOOSE. Time Requested: .2

gap • confidence 0.63