Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
47
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
73984
MYRV 12024 • Approved / Unpaid • prime-time
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73984/WO_73984_JOB_1_2026.09.16_08.15.17.jpg
risk 0.00
images 0
classified 0
damage 0
docs 0
matched 0
partial 4
review 14
No browser-previewable images were available for this claim yet.
correction
In a part plugged into shore power went to the refrigerator to look for the error code being displayed no error code found freezer temperature set at 04 refrigerator temperature set at 34. No error code soon after approximately 30 minutes of being unplugged into shore power, the refrigerator already felt as if it was cooling and the freezer was also cooling well allowing to set plugged in and check the refrigerator periodically for proper operation Let the unit setting during the entire day, put water in the refrigerator compartment, and the freezer compartment and cups when I went back to check the refrigerator it did have FFER code that code is directly related to the fan. The water in the freezer compartment, didnt even get below 40. Did remove all the shelving out of the freezer and pulled the fan out disconnected it brought it in the shop tried to test the fan with an outside 12 V source to see if the fan would come on the fan never came on Also did a hard reset on the refrigerator by removing all power to the refrigerator for 15 minutes restored *50038* power to the refrigerator plug the fan back into the refrigerator and it did not come on Recommendation replacement of the fan photo attached of the fan and the refrigerator label 2.00HRS
partial-match • confidence 0.61
correction
Rear gray tank candle fell off the extension rod was unthreatening Got a new handle, secured it to the extension rod. Make sure that it was threaded on completely backer. Nut was completely tight. *73984* Threaded the extension rod back on the valve, hold the valve open slightly made sure that the rod was completely tight Job is complete .20HRS
partial-match • confidence 0.52
complaint
CUSTOMER STATES REFER IS NOT COOLING PROPERLY (FAN?) SHOWS ERROR CODE / FREEZER IS OPERATING NORMALLY
partial-match • confidence 0.40
cause
Customer reports error on the refrigerator side and is not cooling properly MALDANADO, DOMINICK Customer #: 50038
partial-match • confidence 0.39
complaint
CUSTOMER STATES BLACK DUMP VALVE AT FRONT ROD FELL OFF
needs-review • confidence 0.35
cause
Extension and black tank valve handle both missing
needs-review • confidence 0.35
Workflow grid
Claim queue
1 visible claims
73984 RED Score 12 / 100
MYRV 12024 • Stephanie • prime-time
Recovery
$0.00
Short-Paid
$0.00
Days
47
Missing Documentation • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 73984 RED Score 12 / 100 3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch |
MYRV 12024 | Stephanie | Approved / Unpaid RO pending |
prime-time | Sep 15, 2026 | 47d Auto n/a |
Payment Deadline Violated Missing Documentation |
Heat 10 6 comments • 1 follow-ups |
Missing Documentation | The parts came in, the refer fan was incorrect. We are working on getting the correct fan | Seen Paid $0.00 • Recovery $0.00 |
73984 RED Score 12 / 100
Payment Deadline Violated
MYRV 12024 • Stephanie
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf