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Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
42
Average days since submission in view.
Payment due runway
3
Average days until OEM payment is due.
Claim Evidence Detail
73738
MYRV 12024 • OEM Review • prime-time
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73738/73738F.pdf
risk 0.00
images 0
classified 0
damage 0
docs 0
matched 1
partial 2
review 9
No browser-previewable images were available for this claim yet.
correction
Found during the SFD double checking the solar after connecting a new battery to the unit first checked it was still preset for the flooded. Battery flooded battery was fully charged. Began checking and did not see a charge coming from the solar into the solar panel pull the wires check the DC voltage coming from the solar panel at 00 voltage Got on the roof to disconnect the solar panel from the roof cap and found the roof cap was under the solar panel the only way to access the roof cap to check if the solar panel was putting out any voltage was to remove the solar panel from the roof, however when I attempted to unbolt it from the brackets screwed to *73738* the roof, found that they would not unbolt without a ranch on the backside. Theyre so close to the roof that you cannot get a wrench on those bolts. Scraped off all sealant on the mounting brackets to the roof unscrewed. The solar panel from the roof, lifted the solar panel up and out of the way disconnected the solar panel from the roof cap tested voltage at 20 V. Scrape the sealant off of the roof cap pull these four screws out. Remove the roof cap. Double check the wire nuts to the wire in the ceiling was clamp tight reconnected the solar panel to the roof cap check the voltage at the wire nut 00 voltage determine that the roof cap had gone bad obtained a new roof. Cap went to the roof connected it prior to connecting it to the wire harness check the voltage through the roof cap and found the exact same issue no voltage on the inside of the roof cap. Began for their testing, found that the positive wire coming from the control box under the solar panel to the quick disconnect had power however, when plugged into the roof cap, the connection inside they quick disconnect was not making proper contact. Therefore power could not go through when testing continuity from the control box on the positive side all the way through the roof cap. There was no continuity, however, testing continuity through the roof cap found that there was continuity through the roof cap on both positive and negative sides. There was continuity on the positive wire from the controller under the solar panel to the quick disconnect. Therefore, I determine that the quick disconnected gone bad and did replace the entire cable from the inside of the control box feeding it back through the packing that clamping a connector on MONIQUE SCHONROCK, LORIE Customer #: 61954 the end, securing it to the control box inside, connecting the roof cap back to the quick disconnect and checking power through the roof cap and found that I had power through the roof cap Reconnected the roof cap to the wire harness, using crimp wire nuts, screwed the roof cap back to the roof resealed it with decor set the solar panel in place reattach it to the roof with three screws at each of the mounting brackets, resealed the mounting brackets with decor Tested power at the control box before reconnecting the wires of the control box that have 20 DC volts coming into the controller reconnected the controller and immediately showed that it was powering and charging the battery as it should be solar controller is now working correctly. 1.00HRS
matched • confidence 0.84
complaint
SOLAR INOP
partial-match • confidence 0.39
cause
No power from solar to controller
partial-match • confidence 0.39
complaint
SFD NEW TT & INSTALL BATTERY - 1.5
needs-review • confidence 0.13
correction
Installed Estimated Amount: 555.00
needs-review • confidence 0.04
complaint
DEWINTERIZE
needs-review • confidence 0.00
Workflow grid
Claim queue
1 visible claims
73738 YELLOW Score 48 / 100
MYRV 12024 • Stephanie • prime-time
Recovery
$0.00
Short-Paid
$0.00
Days
42
Review • Auto n/a • Payment 3d
3Cs / time / pictures / docs: pending / pending / pending / pending
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 73738 YELLOW Score 48 / 100 3Cs / time / pictures / docs: pending / pending / pending / pending |
MYRV 12024 | Stephanie | OEM Review RO pending |
prime-time | Jul 21, 2026 | 42d Auto n/a |
Auto-Approved / Approved Review |
Heat 3 3 comments • 0 follow-ups |
Review | Paid $237.64 check 3199947 7/28/2026 | Seen Paid $0.00 • Recovery $0.00 |
73738 YELLOW Score 48 / 100
Auto-Approved / Approved
MYRV 12024 • Stephanie
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf