Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
258
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
71948
MYRV 12024 • Approved / Unpaid • prime-time
images=10; damage=0; unit=0; parts=0; doc=9; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2026 Prime Time • VIN 5ZT2AVRB3TB940730
Path: /home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/71948_1/Carpet replacement approval.pdf
risk 0.90
images 10
classified 10
damage 0
docs 9
matched 2
partial 5
gaps 2
missing unit id photomissing parts evidencedamage signal without damage photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
correction
Trim board will have to be replaced 5 1/2 inches by 13 feet. Remove old trim and end caps. Nail new trim board and putty nail holes replace end caps. 2 hours for this job Labor Job # Description Total 9 CHIP IN LINO N/C Parts Part # Description Qty Price Total F100684318 STILE, 18MM X 5-1/2 X 96, PRARIE 1.00 N/C N/C BRN Other Services Code Description Qty Price Total FRT SHIPPING & HANDLING 1.00 N/C N/C CHARGES Subtotal for Job #9: 0.00
matched • confidence 0.85
correction
Replace carpet , 4 foot by 13 feet, Everything in the slide out will have to be removed, the couch, the built in dinette, the table . The walls will have to be taken apart removing all trim , paneling and 3 windows in order to remove and replace the carpet. Then all items listed will have to reinstalled. 16 hours for this job Labor Job # Description Total 8 HOLE IN CARPET IN FRONT OF COUCH N/C Subtotal for Job #8: 0.00 Job #9 - Warranty *60239*
matched • confidence 0.81
complaint
Hole in the carpet in front of the couch
partial-match • confidence 0.71
cause
Carpet torn appears to have had something sharp drug across RAMOS, RAMON Customer #: 60239
partial-match • confidence 0.71
complaint
Large chip out of the trim on the slide above the couch
partial-match • confidence 0.71
cause
Gouged trim
partial-match • confidence 0.63
Workflow grid
Claim queue
1 visible claims
71948 RED Score 24 / 100
MYRV 12024 • Stephanie • prime-time
Recovery
$0.00
Short-Paid
$0.00
Days
258
Escalation Risk • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 71948 RED Score 24 / 100 3Cs / time / pictures / docs: mismatch / pending / pending / mismatch |
MYRV 12024 | Stephanie | Approved / Unpaid RO pending |
prime-time | Dec 16, 2025 | 258d Auto n/a |
Escalation Recommended Escalation Risk |
Heat 60 52 comments • 4 follow-ups |
Escalation Risk | We did, but that doesn't necessarily reset the "timer" on it. | Seen Paid $0.00 • Recovery $0.00 |
71948 RED Score 24 / 100
Escalation Recommended
MYRV 12024 • Stephanie
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf