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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.1h freshness
536 open claims
n/a OEM score
warning comment lane
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Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
9
Average days since submission in view.
Payment due runway
36
Average days until OEM payment is due.

Claim Evidence Detail

27620
TRI 1202 • Approved / Unpaid • forest-river
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27620/LINE 1 LIONSHEAD SHEET.pdf
risk 0.00 images 0 classified 0 damage 0 docs 0 matched 1 partial 10 review 10
Open claim detail
No browser-previewable images were available for this claim yet.
correction
REMOVE THE DOOR AND ADJUST THE TRACK/DOOR ON TRACK TO SLIDE BACK WITHOUT HITTING THE WALL AND CAUSING DAMAGE TO THE DOOR.
matched • confidence 0.75
complaint
BATHROOM DOOR IS HITTING THE WALL WHEN YOU GO TO SLIDE IT BACK TO EXIT THE BATHROOM. THIS HAS CAUSED A SMALL SCRATCH ON THE DOOR AND ALLOWING THE ROUND DOOR HANDLE INSERT TO PULL OFF DOOR.
partial-match • confidence 0.53
complaint
HIDDEN CABINET ABOVE THE FIREPLACE IS HITTING THE COUNTER TOP WHEN FOLDING OPEN
partial-match • confidence 0.46
correction
TECH PUT AIR UP TO 65 AND WITHIN A FEW MIN IT HAD ALREADY DROPPED TO 50. TECH TOOK TIRE OFF AND THERE IS NO SIGN OF ANYTHING IN THE TIRE AND WE DONE THE TN, TRI-AM RV CENTER-EAST Customer #: 47602 SOAPY WATER TEST WITH NO RESULTS OF LEAKING AIR. FAULTY TIRE
partial-match • confidence 0.45
complaint
FLAT TIRE ON NDS OF UNIT
partial-match • confidence 0.44
complaint
AWNING FABRIC HAS A AREA THAT HAS 2 INDENTIONS ON IT RIGHT IN THE MIDDLE OF THE FABRIC AREA TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.43
Workflow grid

Claim queue

1 visible claims

27620 RED Score 24 / 100

TRI 1202 • Ashlee • forest-river
Auto-Approved / Approved
Recovery
$0.00
Short-Paid
$0.00
Days
9
Missing Documentation • Auto n/a • Payment 36d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
Escalate Claim Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
27620 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
 TRI 1202 Ashlee Approved / Unpaid
RO pending
 forest-river Aug 24, 2026 9d
Auto n/a
 Auto-Approved / Approved
Missing Documentation
 Heat 17
15 comments • 0 follow-ups
 Missing Documentation @Stephanie D SHADE IS HERE S/O SU GOOD TO GO ON THIS ONE
Seen
Paid $0.00 • Recovery $0.00
27620 RED Score 24 / 100
TRI 1202 • Ashlee
Auto-Approved / Approved
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: forest-river • Date: Aug 24, 2026 • Age: 9d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 36d
Unknown blocker Heat 17
Comments 15 • follow-ups 0
Missing Documentation
@Stephanie D SHADE IS HERE S/O SU GOOD TO GO ON THIS ONE
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

141 stage-unknown claims
These are cleanup debt, not honest workflow status.
134 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
19 unknown-stage claims • 14 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
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