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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.1h freshness
537 open claims
n/a OEM score
warning comment lane
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Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$175.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
31
Average days since submission in view.
Payment due runway
14
Average days until OEM payment is due.

Claim Evidence Detail

13857
GRE 8220 • Pre-Auth Needed • keystone
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Keystone/WO_13857_JOB_3_2026.07.31_12.56.03.jpeg
risk 0.00 images 0 classified 0 damage 0 docs 0 matched 3 partial 4 review 2
Open claim detail
complaint
CUSTOMER STATES WHEN RUNNING BLACK TANK W 1025 KEYST FLUSH WATER COMES FROM UNDERBELLY
matched • confidence 0.66
cause
pics taken dripping from backside of exterior water inlet for black tank flush
matched • confidence 0.66
correction
Will need a new water inlet for black tank flush.... REQUEST .5
matched • confidence 0.66
cause
it's was exterior screen door needs adjustments pic taken
partial-match • confidence 0.59
correction
adjustments made to upper and lower screen door roller the screen is opening and closing with ease REQUEST .25
partial-match • confidence 0.59
complaint
CUSTOMER STATES SLIDING GLASS DOOR NOT W 1025 KEYST CLOSING RIGHT
partial-match • confidence 0.41
Workflow grid

Claim queue

1 visible claims

13857 YELLOW Score 48 / 100

GRE 8220 • Alix • keystone
Awaiting OEM Response
Recovery
$175.00
Short-Paid
$0.00
Days
31
Denial • Auto 0d • Payment 14d
3Cs / time / pictures / docs: pending / pending / pending / pending
Request OEM Action Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13857 YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
 GRE 8220 Alix Pre-Auth Needed
RO pending
 keystone Aug 1, 2026 31d
Auto 0d
 Awaiting OEM Response
Denial
 Heat 12
10 comments • 0 follow-ups
 Denial • Recovery $175.00 @Dustin L @Destinee M Job 1: approved for 0.2 hour Job 2: denied - excluded from limited warranty Job 3: approved for 1.5 hour - dealer needs to order part
Seen
Paid $0.00 • Recovery $175.00
13857 YELLOW Score 48 / 100
GRE 8220 • Alix
Awaiting OEM Response
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: keystone • Date: Aug 1, 2026 • Age: 31d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval 0d • Payment Due 14d
Waiting on OEM Heat 12
Comments 10 • follow-ups 0
Denial • Recovery $175.00
@Dustin L @Destinee M Job 1: approved for 0.2 hour Job 2: denied - excluded from limited warranty Job 3: approved for 1.5 hour - dealer needs to order part
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
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