Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
98
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
13523
GRE 8220 • Paid • forest-river
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13523/Claim Sheet.pdf
risk 0.00
images 0
classified 0
damage 0
docs 0
matched 0
partial 2
review 4
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cause
Issue with the refer let the refer run all night check on it in the morning freezer was cold but the fridge was 80 degrees and ran it all night. Called customer support at magic chef they said I had to call forest river so called forest river they said to call magic chef did this twice and got nowhere been getting the run around from both places
partial-match • confidence 0.50
complaint
THERE IS AN ISSUE WITH THE REFER. iT W 1021 FORES WILL NOT STAY COOL. THERE IS INTERMITTENT ISSUE. SPOKE DIRECTLY WITH DUSTIN FURTHER ON ISSUE WITH REFER.
partial-match • confidence 0.36
correction
CURRENTLY, WE HAVE 2 HOURS OF
needs-review • confidence 0.33
cause
Bad fridge. I unpacked the new fridge and checked it for defects and its good. I took the doors off the new fridge went inside, removed the trim that hides the edge of the slide floor so it won't get damaged and pulled the screws out of the feet. I went to the backside of the fridge, pulled the two screws that were Continued on page 2 PAGE 2 Work Order : 13523 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** holding it and removed the water line. There is a plate on the top of the fridge thats screwed to the wall so i had to find a two foot drill extension to pull the screws. I laid paneling on the floor to protect it and I pulled the fridge out of the hole, got some help and swapped the fridges in the unit. I had to use my multi-tool with a scraping blade and a pry bar to cut the plate off the fridge. Once it was off I cleaned the old sealant off of it and glued the plate on top of the new fridge with construction adhesive. While the adhesive was setting up i transfered the 12 volt wires and the travel lock bar. I slid the fridge back in place, secured the feet and the plate to the wall. I put the doors on, peeled the protective film off, hooked the water line up and reconnected the 12 volt wiring. I turned it on to test it and I checked it the following day and both the fridge and freezer are getting cold.
needs-review • confidence 0.21
complaint
REFER REPLACEMENT W 1021 FORES
needs-review • confidence 0.00
correction
Done. APPROVED: 1.5
needs-review • confidence 0.00
Workflow grid
Claim queue
1 visible claims
13523-1 YELLOW Score 48 / 100
GRE 8220 • Alix • forest-river
Recovery
$0.00
Short-Paid
$0.00
Days
98
Review • Auto n/a • Payment 0d
3Cs / time / pictures / docs: pending / pending / pending / pending
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 13523-1 YELLOW Score 48 / 100 3Cs / time / pictures / docs: pending / pending / pending / pending |
GRE 8220 | Alix | Pre-Auth Needed RO pending |
forest-river | May 27, 2026 | 98d Auto n/a |
Payment Deadline Violated Review |
Heat 0 0 comments • 0 follow-ups |
Review | No processed cue | Seen Paid $0.00 • Recovery $0.00 |
13523-1 YELLOW Score 48 / 100
Payment Deadline Violated
GRE 8220 • Alix
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf