Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
187
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
13413
GRE 8220 • OEM Review • grand-design
images=8; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2024 Grand Design • VIN 573TE2926R3439562
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13413/Print Claim 986603.pdf
risk 0.35
images 8
classified 8
damage 0
docs 0
matched 0
partial 3
review 21
missing unit id photo
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
correction
Our Grand Design Rep, Austin Clark agreed to cover the cost of an FM radio to save the deal. Gave FM radio to customer.
partial-match • confidence 0.73
correction
Installed new piece of facia
partial-match • confidence 0.63
complaint
Camper did not come with a radio. W 1020 GRAND
partial-match • confidence 0.63
complaint
The bedrooms slide arm has a chunk of W 1020 GRAND wood missing from backside of it
needs-review • confidence 0.59
cause
Facia in bedroom slide front has a chip of wood missing.
needs-review • confidence 0.59
cause
As Designed.
needs-review • confidence 0.55
Workflow grid
Claim queue
2 visible claims
13413-1 YELLOW Score 48 / 100
GRE 8220 • Alix • grand-design
Recovery
$0.00
Short-Paid
$0.00
Days
187
Review • Auto n/a • Payment 0d
3Cs / time / pictures / docs: pending / pending / pending / pending
13413 RED Score 24 / 100
GRE 8220 • Alix • grand-design
Recovery
$0.00
Short-Paid
$0.00
Days
187
Review • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 13413-1 YELLOW Score 48 / 100 3Cs / time / pictures / docs: pending / pending / pending / pending |
GRE 8220 | Alix | Pre-Auth Needed RO pending |
grand-design | Apr 27, 2026 | 187d Auto n/a |
Payment Deadline Violated Review |
Heat 0 0 comments • 0 follow-ups |
Review | No processed cue | Seen Paid $0.00 • Recovery $0.00 |
| 13413 RED Score 24 / 100 3Cs / time / pictures / docs: mismatch / pending / pending / mismatch |
GRE 8220 | Alix | OEM Review RO pending |
grand-design | Apr 27, 2026 | 187d Auto n/a |
Payment Deadline Violated Review |
Heat 12 12 comments • 0 follow-ups |
Review | This paid on 5/13/26 on check 652371 for $317.40 | Seen Paid $0.00 • Recovery $0.00 |
13413-1 YELLOW Score 48 / 100
Payment Deadline Violated
GRE 8220 • Alix
13413 RED Score 24 / 100
Payment Deadline Violated
GRE 8220 • Alix
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf