Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$175.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
74
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
13338
GRE 8220 • Approved / Unpaid • grand-design
images=86; damage=0; unit=0; parts=0; doc=85; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Grand Design • VIN 573FS3621SAA21933
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13338_4/ii_19e744558724e5a44f61_image_260529_090602.jpeg.jpg
risk 0.70
images 86
classified 86
damage 0
docs 85
matched 5
partial 7
missing unit id photodamage signal without damage photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
complaint
WARRANTY REPAIR 1 - THE DOORS ARE WATER W 1020 GRAND LOGGED. BOTH PASS THROUGH DOORS, IN THE FRONT ARE LEAKING WATER FROM BY THE LOCKS. ITS NOT COMING FROM THE LOCKING MECHANISM, BUT FROMT THE TRIM AT THE TOP OF THE DOOR WHEN PUT UP.
matched • confidence 0.98
cause
check front pass threw storage doors for water saturation. water runs down the inside of door when opened. no tag available for warranty. need to order new storage door due to water intrusion.
matched • confidence 0.98
complaint
WARRANTY REPAIR 2 - THE TRAVLFI UNIT IS W 1020 GRAND MISSING FROM THE UNIT. WAS IN THERE WHEN THEY LOOKED AT THE UNIT, BUT IS NOT IN THERE NOW.
matched • confidence 0.85
complaint
CUSTOMER STATES THAT THE KITCHEN SLIDE W 1020 GRAND IS NOT COMING OUT ALIGNED- CUSTOMER STATES THAT DURING THE SHOWTHRU THEY SHOWED THE TECHNICIAN- CUSTOMER ALSO STATES THAT THE BOTTOM METAL DOES NOT COME ALL THE WAY IN- THERE IS ABOUT A THREE INCH GAP- THE SEAL DOES NOT SEAL ABOUT TEN INCHES- CMR GOT ADJUSTED SLIGHTLY BUT ON BOTTOM LEFT CORNER OF THE ODS SLIDE THERE IS STILL GAPPING BETWEEN THE BOTTOM METAL AND SLIDE.
matched • confidence 0.81
complaint
CUSTOMER STATES THAT THE BOTTOM DRAWER W 1020 GRAND IN THE KITCHEN ISLAND DOES NOT CLOSE PROPERLY- IT HAS THE SOFT CLOSE GLIDES AND YOU HAVE TO PUSH IT IN AND IT WILL "JAM UP" WHEN YOU DO THAT- CUSTOMER STATES THAT IT IS HARD TO OPEN- NEEDS TO BE LOOKED AT- there is 3 taped drawers - 1 LEFT, 2 RIGHT UNDER BED - RIGHT DRAWER UNDER FRIDGE , PET DRAWER, RIGHT ONE UNDER DRESSER
matched • confidence 0.81
cause
check unit for travelfi. it suppost to be prepped with it. there is no location marked in unit. travelfi is missing from the unit.
partial-match • confidence 0.75
Workflow grid
Claim queue
1 visible claims
13338
GRE 8220 • Alix • grand-design
Recovery
$175.00
Short-Paid
$0.00
Days
74
Denial • Auto n/a • Payment 0d
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 13338 | GRE 8220 | Alix | Approved / Unpaid RO pending |
grand-design | Apr 20, 2026 | 74d Auto n/a |
Escalation Recommended Denial |
Heat 46 33 comments • 2 follow-ups |
Denial • Recovery $175.00 | @Kaitlyn R @Michelle A @Matt F GDRV will approve the Travl fi system and parts needed. 1 hour labor to install . You can get power from the panel that is below shelf where the router will be mounted Dealer can borrow pow | Seen Paid $0.00 • Recovery $175.00 |
13338
Escalation Recommended
GRE 8220 • Alix
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf