Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$175.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
172
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.

Claim Evidence Detail

13218
GRE 8220 • Info Needed • grand-design
images=12; damage=0; unit=0; parts=0; doc=12; gaps=missing_unit_id_photo • Unit 2021 Grand Design • VIN 573FR3321M9908045
Path: /home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/13218/GD P&p re sublet.pdf
risk 0.35 images 12 classified 12 damage 0 docs 12 matched 2 partial 4 missing unit id photo
complaint
UNIT IS AFFECTED BY CUSTOMER W 1020 GRAND SATISFACTION 920015 ******* Please note LCI is now requiring the following photos for payment on this campaign: Photos of any frame cracks present Photos of the hangers: prior to repair showing no v-braces present NO post repair photos ****
matched • confidence 0.81
correction
No cracks found. The suspension has the ex-flex suspension system. Transport unit to bdt. Getting v brackets installed.
matched • confidence 0.81
cause
Frame inspection in the area of the spring shackles. Check for cracks.
partial-match • confidence 0.71
complaint
UNIT IS AFFECTED BY RECALL: 22V-038- W 1020 GRAND WIRING BEHIND THE REFER-
partial-match • confidence 0.71
cause
Check wiring behind refer for 110 wire recall.
partial-match • confidence 0.63
correction
Recall not need. Wire location is on the opposite side of burner tube.
partial-match • confidence 0.63
Workflow grid

Claim queue

1 visible claims

13218 RED Score 24 / 100

GRE 8220 • Alix • grand-design
Escalation Recommended
Recovery
$175.00
Short-Paid
$0.00
Days
172.3
Denial • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13218 RED Score 24 / 100
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
GRE 8220 Alix Info Needed
RO pending
grand-design Mar 13, 2026 172.3d
Auto n/a
Escalation Recommended
Denial
Heat 46
38 comments • 3 follow-ups
Denial • Recovery $175.00 Wow.....ridiculous on GDs part. Especially on a safety inspection/repair.
Seen
Paid $0.00 • Recovery $175.00
13218 RED Score 24 / 100
GRE 8220 • Alix
Escalation Recommended
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
OEM: grand-design • Date: Mar 13, 2026 • Age: 172.3d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Unknown blocker Heat 46
Denial • Recovery $175.00
Wow.....ridiculous on GDs part. Especially on a safety inspection/repair.
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf