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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.1h freshness
536 open claims
n/a OEM score
warning comment lane
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Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
98
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.

Claim Evidence Detail

13206
GRE 8220 • OEM Review • grand-design
images=123; damage=0; unit=0; parts=0; doc=123; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Grand Design • VIN 573FS3622SAA21844
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.3- Claims Corrected- iCS/Grand Design/13206/132064.png
risk 0.70 images 123 classified 123 damage 0 docs 123 matched 12 partial 6 missing unit id photodamage signal without damage photo
Open claim detail
complaint
CUSTOMER STATES THAT THERE WAS SOME W 1020 GRAND FLUID ON THE MIDDLE ODS HYDRAULIC JACK- CUSTOMER WOULD LIKE TO HAVE A TECHNICIAN VERIFY THAT THERE IS NOT A LEAK AND IF THERE IS- FIX IT
matched • confidence 0.91
complaint
CUSTOMER SPOKE TO GRAND DESIGN- THEY ARE W 1020 GRAND SENDING A NEW DOOR AND WE ARE TO INSTALL IT- CONTACTED GD, THEY ADVISED US TO ORDER THE DOOR AND THE DECAL NEEDED FOR CUSTOMER.
matched • confidence 0.81
cause
entry door replacement with decal
matched • confidence 0.81
correction
i started by removing the complete entry door with framework cleaned surface for new install i also used butyl tape on framework of new entry door re installed the door and used silicone around the edges of framework i also installed the decal i door as well WARR AUTH: 1.30 HOURS
matched • confidence 0.81
cause
set cooking stove at 350 it starting to makes grinding noise after i turn off oven and when i open door an pics taken this is a residential cooking stove
matched • confidence 0.81
correction
will need a new complete cooking stove.... REQUEST: 2.0
matched • confidence 0.81
Workflow grid

Claim queue

1 visible claims

13206

GRE 8220 • Alix • grand-design
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
98
Missing Documentation • Auto n/a • Payment 0d
Escalate Claim Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13206 GRE 8220 Alix OEM Review
RO pending
 grand-design Mar 27, 2026 98d
Auto n/a
 Escalation Recommended
Missing Documentation
 Heat 38
28 comments • 3 follow-ups
 Missing Documentation This paid on 6/17/26 on check 657582 for $2,830.02 -part 721893 GD stated a no charge part was sent to the dealership.
Seen
Paid $0.00 • Recovery $0.00
13206
GRE 8220 • Alix
Escalation Recommended
OEM: grand-design • Date: Mar 27, 2026 • Age: 98d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Ready to close Heat 38
Comments 28 • follow-ups 3
Missing Documentation
This paid on 6/17/26 on check 657582 for $2,830.02 -part 721893 GD stated a no charge part was sent to the dealership.
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf
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