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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0h freshness
535 open claims
n/a OEM score
warning comment lane
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Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
118
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.

Claim Evidence Detail

13190B
GRE 8220 • Pre-Auth Needed • forest-river
images=10; damage=0; unit=0; parts=0; doc=10; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2023 Forest River • VIN 4X4TFLY29PZ188259
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13190B_1/WO_13190_JOB_4_2026.02.26_11.52.30.jpeg
risk 0.70 images 10 classified 10 damage 0 docs 10 matched 0 partial 2 review 7 missing unit id photodamage signal without damage photo
Open claim detail
complaint
DINNETTE LIGHT NOT WORKING PROPERLY W 1021 FORES
partial-match • confidence 0.43
cause
dinette light not due to broken switch working pics taken
partial-match • confidence 0.43
correction
replaced the switch with one that we had in the warranty cage ERQUEST: .4
needs-review • confidence 0.29
complaint
WARRANTY REPAIR 1 - front awning arm W 1021 FORES pitch keeps falling down and will not hold the weight of the awning.
needs-review • confidence 0.10
cause
The front awning arm kept pitching from the weight of the awning, put a new lock washer in and now it holds
needs-review • confidence 0.10
complaint
SCREW PROTRUDING ON FRONT DROP DOWN-SEE W 1021 FORES DAKOTA
needs-review • confidence 0.00
Workflow grid

Claim queue

1 visible claims

13190B YELLOW Score 48 / 100

GRE 8220 • Alix • forest-river
Payment Deadline Violated
Recovery
$0.00
Short-Paid
$0.00
Days
118
Missing Documentation • Auto n/a • Payment 0d
3Cs / time / pictures / docs: pending / pending / pending / pending
Escalate Claim Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13190B YELLOW Score 48 / 100
3Cs / time / pictures / docs: pending / pending / pending / pending
 GRE 8220 Alix Pre-Auth Needed
RO pending
 forest-river May 6, 2026 118d
Auto n/a
 Payment Deadline Violated
Missing Documentation
 Heat 10
8 comments • 0 follow-ups
 Missing Documentation This paid on check 3160613 for $106.94
Seen
Paid $0.00 • Recovery $0.00
13190B YELLOW Score 48 / 100
GRE 8220 • Alix
Payment Deadline Violated
3Cs / time / pictures / docs: pending / pending / pending / pending
OEM: forest-river • Date: May 6, 2026 • Age: 118d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Ready to close Heat 10
Comments 8 • follow-ups 0
Missing Documentation
This paid on check 3160613 for $106.94
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
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