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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.1h freshness
668 open claims
n/a OEM score
warning comment lane
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Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
320
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.

Claim Evidence Detail

13164B
GRE 8220 • Paid • grand-design
images=23; damage=0; unit=0; parts=0; doc=23; gaps=missing_unit_id_photo,missing_parts_evidence • Unit 2026 Grand Design • VIN 573TT312XT8843451
Path: /home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13164B/Integrity Management Advisors Mail - Thank you for contacting Grand Design RV Floor print.pdf
risk 0.55 images 23 classified 23 damage 0 docs 23 matched 5 partial 10 review 45 missing unit id photomissing parts evidence
Open claim detail
cause
Missing silicone around back of mirror to keep stable when opening and closing
matched • confidence 0.85
complaint
WARRANTY REPAIR 4 - slide floor has a W 1020 GRAND chunk missing on the edge beneath lino flap
matched • confidence 0.85
cause
Slide floor has a big chunk missing
matched • confidence 0.85
complaint
WARRANTY REPAIR 3 - wardrobe mirrors W 1020 GRAND rattle badly when opening them
matched • confidence 0.81
correction
Preauth for new slide floor 13 foot long x 35" deep pics attached REQUEST: 28HRS
matched • confidence 0.81
complaint
WARRANTY REPAIR 1 -Deep staple holes W 1020 GRAND throughout unit
partial-match • confidence 0.71
Workflow grid

Claim queue

1 visible claims

13164b RED Score 12 / 100

GRE 8220 • Alix • grand-design
Escalation Recommended
Recovery
$0.00
Short-Paid
$0.00
Days
320
Missing Documentation • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
Escalate Claim Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
13164b RED Score 12 / 100
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
 GRE 8220 Alix OEM Compliance RO
RO pending
 grand-design Dec 16, 2025 320d
Auto n/a
 Escalation Recommended
Missing Documentation
 Heat 34
28 comments • 2 follow-ups
 Missing Documentation TESTING AND LEARNING - Greeneway GRE 8220 | Grand Design Monday meeting | RO 13164B / PA 918462 / claim 997478 Reviewed the original RO, January email chain, all 23 images individually, final invoice and paid claim. The
Seen
Paid $0.00 • Recovery $0.00
13164b RED Score 12 / 100
GRE 8220 • Alix
Escalation Recommended
3Cs / time / pictures / docs: mismatch / mismatch / pending / mismatch
OEM: grand-design • Date: Dec 16, 2025 • Age: 320d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Ready to close Heat 34
Comments 28 • follow-ups 2
Missing Documentation
TESTING AND LEARNING - Greeneway GRE 8220 | Grand Design Monday meeting | RO 13164B / PA 918462 / claim 997478 Reviewed the original RO, January email chain, all 23 images individually, final invoice and paid claim. The
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
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