iClaims Intelligence

Slide out is not The manufacturer used too I replaced the fuse with a resettable one, ran the slide in and at the very end the fuse working, only hear a small of a fuse. I ran the slide clicked. There is no visible damage to any of the wiring and the fact that the fuse click at board when out at the very end, the 15 amp only pops when the motors are maxed out suggests too small of a fuse. Replaced pushing button. fuse popped. the fuse with a 20 amp, ran the slide in and out and it didn't pop again. *There is no other fuse replacement code. Here are notes from this; "I took the fuse panel door off and the manufacturer cracked the fuse box in multiple spots when they installed it. We will need a new fuse box. The wire for the slide is also tied into the refrigerator and from the box it goes into the floor. I inspected the wires and connections inside the unit and then i partially dropped the underbelly and inspected the wires and the both look good. I followed the wires up the ds and i found the controller tucked behind a drawer. The code the controller is flashing is telling me there is a battery fault. I replaced the fuse, ran the slide in and out and this time it didnt pop the fuse. I checked the controller and its not flashing anymore. I ran the slide in and out two more times and the 15 amp fuse didn't blow and no codes flashed on the controller. I ran the slide in a third time and the fuse popped. Everything electrical is good so i thought maybe the slide is binding. There are some metal shavings in between the teeth so i cleaned them out and lubed them. I took the inner columns down so i could inspect the motors and the rear side is so close to the wall i can't get my drill past the facia. Once i got the motors exposed i took them out and inspected them. The slide moves pretty easy manually so its not binding up anywhere. Im not finding any issues so i called LCI to try to get some more information on the slim racks and tech support had me check voltage at the controller without the unit plugged in and the voltage dropped to 11.3 volts. I mentioned the 15 amp fuse that i said was an issue before and tech support instantly started questioning why the manufacturer used such a small fuse and said it should be bigger. If the manufacturer could give me a direction so i dont waste anymore of my time that would be great. " "The wiring that grand design ran is large enough to support a 20a fuse. If lippert requires a 30a fuse to the slide controller, we will need to run a larger gauge conductor to the controller." There is some miscommunication here and the dealership wants to complete this repair. It looks like we have two different case numbers; 6593775 was the one given to the dealership (Greeneway RV) and 6617491 which was used in the emails with Grand Design. Please provide guidance on this as the tech has 9.5 hours on this. Thank you, -- Alix Mongiat Warranty Administrator iClaims Services www.iclaimsservices.com 906.201.2399 This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. thread::BVkULZ64dM-msTeBoN7t9h8:: 4 attachments slimrack parallels.png 205K Rollers.png 78K slimrack tolerances.png 547K OEM auto-program install manual.pdf 7977K

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