Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$175.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
347
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
12661
GRE 8220 • OEM Compliance RO • grand-design
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/GRE 8220/Greeneway OEM Compliance RO's/12661 OEM CB - no response from Grand Design/12661 FINAL.pdf
risk 0.00
images 0
classified 0
damage 0
docs 0
matched 1
partial 10
review 61
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complaint
CUSTOMER STATES THAT THE WALL STRIPPING W 1020 GRAND AT THE BASE OF THE FLOOR IN THE LIVING ROOM IS COMING OFF OR IT IS LOOSE- PANTRY DOOR, AND BY THE RIGHT SIDE OF THE COUCH IF YOU ARE LOOKING AT IT THE TRIM HAS COME OFF- ON THE LEFT SIDE OF THE COUCH, THE TRIM IS JUST LOOSE AND ALMOST OFF-
matched • confidence 0.65
cause
Tree damage. The tube has a large dent in it and the fabric is ripped. We will need to replace the tube and fabric. 1016 DAMAGED
partial-match • confidence 0.62
cause
Manufacturer design. Once the door is open its no longer making contact with the seals and its basically acting like a funnel and water will leak in. Screw broke and sealant ripped apart, which was letting water in
partial-match • confidence 0.56
complaint
CUSTOMER STATES THAT WHEN THEY TRIED TO E 17714 SHIVE GET ONTO A SITE THEY ACCIDENTALLY HIT A TREE AND DAMAGED THE AWNING- THERE IS A SMALL GAUGE IN THE AWNING- THE FRONT AWNING- THE LARGER AWNING- CUSTOMER NEEDS ESTIMATE-
partial-match • confidence 0.47
cause
Screw was broke on the track which pulled silicone and decor away, which Continued on page 3 PAGE 3 Work Order : 12661 was allowing water to run down the other track
partial-match • confidence 0.46
complaint
CUSTOMER STATES THAT ON FRONT ODS- AFTER W 1020 GRAND IT RAINS, THERE IS WATER THAT RUNS DOWN THE TRIM PIECE- NEEDS TO BE LOOKED AT TRIM THAT COVEERS THE SCREWS, ON THE ODS WHEN RAINING IT RUNS DOWN AND OUT OF THAT AND LEAKS OUT BY THE FRONT JACK UNDER THE UNIT,
partial-match • confidence 0.41
Workflow grid
Claim queue
1 visible claims
12661 RED Score 24 / 100
GRE 8220 • Alix • grand-design
Recovery
$175.00
Short-Paid
$0.00
Days
347
Denial • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 12661 RED Score 24 / 100 3Cs / time / pictures / docs: mismatch / pending / pending / mismatch |
GRE 8220 | Alix | OEM Compliance RO RO 12661 |
grand-design | Nov 18, 2025 | 347d Auto n/a |
Escalation Recommended Denial |
Heat 59 41 comments • 6 follow-ups |
Denial • Recovery $175.00 | TESTING AND LEARNING - Greeneway GRE 8220 | Grand Design Monday meeting | RO 12661 / claim 957645 Reviewed all three packet PDFs, all 20 images individually and the later paid claim. This is partially paid: the final wa | Seen Paid $246.72 • Recovery $175.00 |
12661 RED Score 24 / 100
Escalation Recommended
GRE 8220 • Alix
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf