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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0h freshness
536 open claims
n/a OEM score
warning comment lane
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Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
287
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.

Claim Evidence Detail

12497B
GRE 8220 • Approved / Unpaid • grand-design
images=5; damage=0; unit=0; parts=0; doc=5; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2024 Grand Design • VIN 573TE3622R6650072
Path: /home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/12497B/WO_12497_JOB_WARR03_2025.09.12_14.31.53.jpeg
risk 0.70 images 5 classified 5 damage 0 docs 5 matched 0 partial 6 missing unit id photodamage signal without damage photo
Open claim detail
cause
Entrance door dead bolt is broken. Just spins around. Need to order new one.
partial-match • confidence 0.73
cause
Drawer latch under stove is broken.
partial-match • confidence 0.73
correction
... REQUEST .20 HOUR OF LABOR
partial-match • confidence 0.71
complaint
CUSTOMER STATES THAT THE DEADBOLT ON THE W 1020 GRAND ENTRY DOOR DOES LOCK- PER THE CUSTOMER IT JUST SPINS. CUSTOMER WOULD LIKE TO HAVE THE PART DROP SHIPPED TO HIM DIRECTLY IF POSSIBLE.
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 3 - the drawer unthe W 1020 GRAND stove is damaged and needs replaCING.
partial-match • confidence 0.63
correction
Install new drawer latch. REQUEST .25 HOURS OF LABOR
partial-match • confidence 0.63
Workflow grid

Claim queue

1 visible claims

12497B

GRE 8220 • Alix • grand-design
Payment Deadline Violated
Recovery
$0.00
Short-Paid
$0.00
Days
287.4
Missing Documentation • Auto n/a • Payment 0d
Resolve Correction Loop Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
12497B GRE 8220 Alix Approved / Unpaid
RO pending
 grand-design Sep 19, 2025 287.4d
Auto n/a
 Payment Deadline Violated
Missing Documentation
 Heat 18
14 comments • 0 follow-ups
 Missing Documentation @Alix M excellent. Please let me know if there is anything else I can provide or help with,.
Seen
Paid $0.00 • Recovery $0.00
12497B
GRE 8220 • Alix
Payment Deadline Violated
OEM: grand-design • Date: Sep 19, 2025 • Age: 287.4d
Estimated Recovery $0.00 • Paid $0.00 • Short $0.00
Auto-Approval n/a • Payment Due 0d
Waiting on processor Heat 18
Comments 14 • follow-ups 0
Missing Documentation
@Alix M excellent. Please let me know if there is anything else I can provide or help with,.
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf
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