Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$350.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
220
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
12397B
GRE 8220 • Ready To Submit • grand-design
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12397B_1/INVOICE#_25872312.pdf
risk 0.00
images 0
classified 0
damage 0
docs 0
matched 0
partial 0
review 6
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complaint
CUSTOMER STATES FIREPLACE IS NOT TURNING W 1020 GRAND ON UNLESS SHUT THE BREAKER OFF AND TURN BACK ON TO GET THE FIREPLACE TO TURN ON
needs-review • confidence 0.29
cause
inspection of fireplace checked voltage at outlet is 120 volts the fireplace doesn't alway come on sometimes i have to unplug fireplace and seems to reset
needs-review • confidence 0.29
correction
install the new fireplace and tested all functions are working SC CUSTOMER REQUESTS SERVICE CALL WILDERNESS PARK SITE E 106164 BALSI 81 Continued on page 2 PAGE 2 Work Order : 12397B
needs-review • confidence 0.29
cause
the oven lights but when whrn gets to temp it goes completely out like poof we already changed the oven temp valve assembly and still the same issues this is becoming a hazards we need complete stove
needs-review • confidence 0.03
complaint
CUSTOMER STATES OVEN IS NOT LIGHTING W 1020 GRAND TRIED TO MAKE A PIZZA TOOK OVER AN HOUR TO COOK AS IT IS REACHING TEMPERATURE AND SHUTTING OFF MUCH LIKE BEFORE LAST REPAIR
needs-review • confidence 0.03
correction
remove the old oven that didn't work install the new oven connected lp line and 12 volt wiring I also test for lp leaks ok and did a burn off on oven now working
needs-review • confidence 0.03
Workflow grid
Claim queue
2 visible claims
12397BF YELLOW Score 48 / 100
GRE 8220 • Alix • grand-design
Recovery
$0.00
Short-Paid
$0.00
Days
119
Review • Auto n/a • Payment 0d
3Cs / time / pictures / docs: pending / pending / pending / pending
12397B RED Score 24 / 100
GRE 8220 • Alix • grand-design
Recovery
$350.00
Short-Paid
$0.00
Days
321.4
Denial • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 12397BF YELLOW Score 48 / 100 3Cs / time / pictures / docs: pending / pending / pending / pending |
GRE 8220 | Alix | Ready To Submit RO pending |
grand-design | May 6, 2026 | 119d Auto n/a |
Payment Deadline Violated Review |
Heat 0 0 comments • 0 follow-ups |
Review | No processed cue | Seen Paid $0.00 • Recovery $0.00 |
| 12397B RED Score 24 / 100 3Cs / time / pictures / docs: mismatch / pending / pending / mismatch |
GRE 8220 | Alix | Ready To Submit RO pending |
grand-design | Oct 16, 2025 | 321.4d Auto n/a |
Payment Deadline Violated Denial |
Heat 38 32 comments • 1 follow-ups |
Denial • Recovery $350.00 | Claim 992250 paid on 6/10/26 on check 656573 for $2,303.32 | Seen Paid $0.00 • Recovery $350.00 |
12397BF YELLOW Score 48 / 100
Payment Deadline Violated
GRE 8220 • Alix
12397B RED Score 24 / 100
Payment Deadline Violated
GRE 8220 • Alix
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf