Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
0
Average days since submission in view.
Payment due runway
n/a
Average days until OEM payment is due.
Claim Evidence Detail
12131
GRE 8220 • Paid • grand-design
No evidence summary yet.
Path: /home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12131/Print Claim 903841.pdf
risk 0.00
images 0
classified 0
damage 0
docs 0
matched 0
partial 1
review 5
correction
By step 9 in the recall guide I became lost and had to research the components affected. Understanding the electronic system involved in the emergency braking made more sense what we were doing with the recall. After seeing color pictures of the guide, I then realized how the wiring needed to be routed. Tested the e-brake system by jacking up one wheel, pulling the e-brake switch and waiting for 10 seconds for the audiable beep and checking wheel if brake engages. Tested Continued on page 2 PAGE 2 Work Order : 12131
partial-match • confidence 0.43
complaint
CUSTOMER STATES THAT THEIR UNIT IS W 1020 GRAND AFFECTED BY RECALL #: 24V-522- NEEDS TO BE INSPECTED AND REPAIRED-
needs-review • confidence 0.32
cause
Affected by Recall 24V-522 Inspected and worked through the Recall guide. Had to get it reprinted in color as the wording was very misleading and not making sense. Took an extra 30min to try and distinguish what the recall was explaining past step 9. Unclear instructions. I reached out to GD at 9:15AM to clarify instructions, they did not know, I was transfered twice and received a voicemail, to which I had not received a call in a reasonable ammount of time. (15min)
needs-review • confidence 0.32
complaint
CUSTOMER STATES THAT THEIR UNIT IS W 1020 GRAND AFFECTED BY RECALL #: 24V-522- NEEDS TO BE INSPECTED AND REPAIRED-
needs-review • confidence 0.06
correction
By step 9 in the recall guide I became lost and had to research the components affected. Understanding the electronic system involved in the emergency braking made more sense what we were doing with the recall. After seeing color pictures of the guide, I then realized how the wiring needed to be routed. Tested the e-brake system by jacking up one wheel, pulling the e-brake switch and waiting for 10 seconds for the audiable beep and checking wheel if brake engages. Tested Continued on page 2 PAGE 2 Work Order : 12131
needs-review • confidence 0.06
cause
Affected by Recall 24V-522 Inspected and worked through the Recall guide. Had to get it reprinted in color as the wording was very misleading and not making sense. Took an extra 30min to try and distinguish what the recall was explaining past step 9. Unclear instructions. I reached out to GD at 9:15AM to clarify instructions, they did not know, I was transfered twice and received a voicemail, to which I had not received a call in a reasonable ammount of time. (15min)
needs-review • confidence 0.00
Workflow grid
Claim queue
0 visible claims
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| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
No claims matched the current filters. | |||||||||||
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
159 stage-unknown claims
These are cleanup debt, not honest workflow status.
149 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
10 parser misses
Claim ID looked usable, but stage detection still failed.
GRE 8220
52 unknown-stage claims • 51 bad claim IDs • 1 parser misses
TRI 1202
52 unknown-stage claims • 49 bad claim IDs • 3 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
20 unknown-stage claims • 14 bad claim IDs • 6 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
preauth-needed
37 unknown-stage claims currently point here.
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
21 unknown-stage claims currently point here.
no clear path hint
20 unknown-stage claims currently point here.
ready-to-submit
10 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf