Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$175.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
132
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.
Claim Evidence Detail
11919B
GRE 8220 • Approved / Unpaid • grand-design
images=37; damage=0; unit=0; parts=0; doc=36; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2021 Grand Design • VIN 573FS4426MAA05254
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/11919B_1/WO_11919_JOB_WARR01_2025.04.30_13.10.19.jpg
risk 0.70
images 37
classified 37
damage 0
docs 36
matched 7
partial 11
missing unit id photodamage signal without damage photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
complaint
drip rail on the unit is only attached W 1020 GRAND by silicone and cmr believes this should be taken care of by Grand Design. cmr will be calling to get case number to attach for the repair.cmr states "But I did talk to Grand Design on the drip rail problem and they gave me case #809339 and told me it should have butyl tape under it. What you will find is the tape was added to about 4 or 5 feet on the front drip rail under the awning since the entire drip rail was pulling away from the side of the camper during my last trip. the rest and the drivers side is silicon and it has all come loose allowing water to run down the side of the camper."
matched • confidence 0.91
complaint
CUSTOMER STATES THAT THE WINDOW IN THE E 15094 ALDRI MICROWAVE SLIDE OUT LEAK REALLY BAD WHEN IT RAINS- CUSTOMER WOULD LIKE TO HAVE LOOKED AT- WOULD ALSO LIKE TO KNOW IF THE WINDOW HAS BUTYL TAPE BEHIND IT OR IF GRAND DESIGN MISSED IT.
matched • confidence 0.91
correction
Removed gutter rail and install butyl tape. Reinstalled then reseal. Install new vinyl insert as well. REQ: 4.50 HOURS
matched • confidence 0.81
complaint
CUSTOMER REQUESTS A FRAME FLEX W 1020 GRAND MEASUREMENT- PER THE CUSTOMER, ON THE ODS OF THE UNIT, THERE IS A PIECE OF TIME THAT IS ON THE EXPANSION PIECE. THE PIECE MOVES AND HE WANTS TO MAKE SURE THAT IT ISNT FROM FRAME FLEX- HE HAS HAD IT REPAIRED TWICE FOR FRAME FLEX-
matched • confidence 0.81
correction
Flex test revealed that it was a 1/4 of an inch. Added more screws to ods corner molding for a more secure attachment NOTING- DEEPER INVESTIGATION TO THE FRAME FLEX IS ON A NEWER UPDATED WORK ORDER THAT HAS BEEN SUBMITTED FOR WARRANTY-
matched • confidence 0.81
correction
Applied a generous ammount of water to the slide wall in question, above the window. Waited five minutes. Examined window with trim-ring removed. No evidence of moisture penetration through window seal. Tried a second time, again same result. Aside from no signs of leaking, none of the wood panel or paper tape appears to have gotten wet at any point. Best guess. Window was sweating, extreme condensation from dramatic temperature/humidity difference from inside to outside. Reassembled window and valance fixture.
matched • confidence 0.81
Workflow grid
Claim queue
1 visible claims
11919B RED Score 24 / 100
GRE 8220 • Alix • grand-design
Recovery
$175.00
Short-Paid
$0.00
Days
132
Denial • Auto n/a • Payment 0d
3Cs / time / pictures / docs: mismatch / pending / pending / mismatch
| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 11919B RED Score 24 / 100 3Cs / time / pictures / docs: mismatch / pending / pending / mismatch |
GRE 8220 | Alix | Approved / Unpaid RO pending |
grand-design | Apr 23, 2026 | 132d Auto n/a |
Payment Deadline Violated Denial |
Heat 23 19 comments • 1 follow-ups |
Denial • Recovery $175.00 | This paid on 5/6/26 on check 651295 for $441 *Parts were changed to $21 total, grand design claiming they were all "shop supplies" even though we had invoices. | Seen Paid $0.00 • Recovery $175.00 |
11919B RED Score 24 / 100
Payment Deadline Violated
GRE 8220 • Alix
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
143 stage-unknown claims
These are cleanup debt, not honest workflow status.
136 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
7 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
51 unknown-stage claims • 50 bad claim IDs • 1 parser misses
GRE 8220
36 unknown-stage claims • 35 bad claim IDs • 1 parser misses
BARV600
30 unknown-stage claims • 30 bad claim IDs • 0 parser misses
MYRV 12024
21 unknown-stage claims • 16 bad claim IDs • 5 parser misses
LIN 1025
5 unknown-stage claims • 5 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
22 unknown-stage claims currently point here.
preauth-needed
22 unknown-stage claims currently point here.
no clear path hint
16 unknown-stage claims currently point here.
ready-to-submit
12 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / DOMETIC 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Aug 18, 2026, 7:01 AM • BARV600 / Warranty Checks Received / DOMETIC 26 / DMTC DEPOSIT 8 14 26.pdf
BARV600 / RV PRO 285692 7 30 26
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 31, 2026, 9:51 AM • BARV600 / Warranty Checks Received / RV PRO 285692 7 30 26 / RV PRO 285692 7 30 26.pdf
BARV600 / GE APPLNCE
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 22, 2026, 3:22 PM • BARV600 / Warranty Checks Received / GE APPLNCE / GE 012729 7 21 26.pdf
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf