Case Control
Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
0
Average days since submission in view.
Payment due runway
n/a
Average days until OEM payment is due.
Claim Evidence Detail
10958B
GRE 8220 • Paid • 10958b
images=24; damage=0; unit=0; parts=0; doc=19; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2023 Transcend 265BH • VIN 573TT3325P8825393
Path: /home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/WO_10958B_JOB_WARR16_2024.11.22_11.49.04.jpg
risk 0.90
images 24
classified 24
damage 0
docs 19
matched 4
partial 17
missing unit id photomissing parts evidencedamage signal without damage photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
cause
On inside of slide roof... Seems like the wedge is a bit too extreme when slide is fully open. Catching on top flap seal of slide opening, causing slide tip to hang and it then pops hard and almost jumps. Adjustment could have made it worse, but also seems too extreme for the proper sealing of the opening. Submit to warranty for proper course of action.
matched • confidence 0.91
complaint
WARRANTY REPAIR 14 - ADDED 10/15 SLIDE W 1020 GRAND OUT IS STICKING WHEN COMING IN. LOOKS LIKE BLACK SEAM TAPE IS GRABBING AND ALMOST ENTIRELY PULLED OFF. WAS NOT DOING BEFORE AUGUST WORK
matched • confidence 0.81
complaint
WARRANTY REPAIR 15 - ADDED 10/15 WALL W 1020 GRAND AND TRIM ON THE SLIDE OUT LEFT SIDE ARE NOT LINING UP
matched • confidence 0.81
cause
Trim on rear side of inside wall sticking out in center about 1/4" difference from top to center. Need to take apart inside of wall section to investigate. Paneling on wall not flush with studs. Submit to warranty, need to disassemble half of dinette and rear side of wall. Possibly remove window coverings and all trims on wall. (3hrs)
matched • confidence 0.81
correction
Used compressed air to blow out debris in channel which window slides in. Used pure silicone spray lubricant to lubricated window track. Pushed track back in place for screen. Track came dislodged and fell out of channel. Both window and screen work well now. Nothing damaged or missing. No further action necessary.
partial-match • confidence 0.75
complaint
WARRANTY REPAIR 11 - ADDED 10/15 WINDOW W 1020 GRAND BY KITCHEN COUNTER VERY HARD TO OPEN, TRIM PIECE BROKE WHEN TRYING TO CLOSE WINDOW TO LATCH
partial-match • confidence 0.71
Workflow grid
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| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
No claims matched the current filters. | |||||||||||
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf