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Dispute prevention and case-state control

iClaims Intelligence

See which cases are drifting, what is blocked, what evidence is missing, and what should happen next before the file turns into an escalation problem.
0.2h freshness
536 open claims
n/a OEM score
warning comment lane
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Claim Explorer
Find a claim fast, see its current state, and identify what is blocking resolution.
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Recovery workflow

Claims, stripped down to action.

Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$175.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
686
Average days since submission in view.
Payment due runway
0
Average days until OEM payment is due.

Claim Evidence Detail

10924
GRE 8220 • Ready To Submit • grand-design
images=15; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2023 Grand Design • VIN 573TE3224P6645894
Path: /home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/10924/Integrity Management Advisors Mail - PA 800933 - DENIAL.pdf
risk 0.70 images 15 classified 15 damage 0 docs 0 matched 0 partial 12 gaps 3 missing unit id photodamage signal without damage photo
Open claim detail
cause
Upon initial inspection, the door is a little difficult to close, and open. Also the deadbolt does not function. I sprayed lubricant in the handle mechanism which helped the door close without having to slam it. Then I took the handle/lock off to inspect and/or replace, and noticed 2 screws loose on the backside of the lock. I tightened them up and reinstalled the handle/lock. The deadbolt functions again. WILL NEED .50 FOR REPAIRS.
partial-match • confidence 0.77
cause
The cabinet door to the left of the microwave has a very slight bow, very difficult to show on camera, let alone to see without a straight edge. I adjusted the doors to close more evenly.. Pictures uploaded WILL NEED .20 FOR REPAIRS.
partial-match • confidence 0.77
complaint
REFER HAS A LOT OF CONDENSATION. W 1020 GRAND INTERMITTEN. HAS HAPPENED WHEN HEAT IS IN THE 70'S AS WELL AS THE 80S. ADJUSTED COOLING TEMP AND STILL SEEING CONDENSATION- THERE IS MORE CONDENSATION WHEN IT IS FULL- CUSTOMER STATES THAT IT WAS KEEPING UP WITH STAYING COOL-
partial-match • confidence 0.73
correction
WILL NEED TO KNOW WHAT MFG WOULD LIKE US TO DO FOR REPAIR, EITHER DOORS OR SEALS FOR REFER.
partial-match • confidence 0.73
complaint
REAR EXTERIOR DOOR DOES NOT SHUT W 1020 GRAND SMOOTHLY. SOMETIMES SEEMS LIKE THE DEAD BOLT IS OUT AND DOESN'T LINE UP. SOMETIMES HAVE TO HOLD THE HANDLE OPEN TO CLOSE OR PUSH HARD THE GET THE LATCH TO OPEN. WHEN YOU TRY TO LOCK IT FROM THE OUTSIDE, THE KEY KEEPS SPINNING-
partial-match • confidence 0.73
complaint
STARTED END OF JUNE TENSION ARM ON THE W 1020 GRAND AWNING NEAR THE FRONT OF THE UNIT. DOES NOT GO BACK THE CORRECT POSTION WHEN ITS OPEN. HAVE TO GUIDE TO CORRECTLY SHUT WHEN CLOSING AS WELL. TRIED TIGHTENING THE NUT ON THE OUTSIDE OF THE ARM TO TIGHTEN GET IT TO STAY AND IT DID NOT HELP. CUSTOMER EMAILED MICHELLE PICTURES-
partial-match • confidence 0.73
Workflow grid

Claim queue

1 visible claims

10924

GRE 8220 • Alix • grand-design
Payment Deadline Violated
Recovery
$175.00
Short-Paid
$0.00
Days
686
Denial • Auto 0d • Payment 0d
Request OEM Action Lock Documentation Trail
Clear
ClaimDealerRepWorkflowOEMDateDays Since SubmissionStatusCommentsFlagsLatest cueRecovery
10924 GRE 8220 Alix Ready To Submit
RO pending
 grand-design Aug 16, 2024 686d
Auto 0d
 Payment Deadline Violated
Denial
 Heat 26
22 comments • 0 follow-ups
 Denial • Recovery $175.00 @Kaitlyn R @Michelle A @Matt F GD has denied re-approving this as it has been out of warranty for almost 2 years. I am moving to write off.
Seen
Paid $0.00 • Recovery $175.00
10924
GRE 8220 • Alix
Payment Deadline Violated
OEM: grand-design • Date: Aug 16, 2024 • Age: 686d
Estimated Recovery $175.00 • Paid $0.00 • Short $0.00
Auto-Approval 0d • Payment Due 0d
Waiting on OEM Heat 26
Comments 22 • follow-ups 0
Denial • Recovery $175.00
@Kaitlyn R @Michelle A @Matt F GD has denied re-approving this as it has been out of warranty for almost 2 years. I am moving to write off.
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup

Unknown-stage backlog

113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples

Unknown-stage claims

BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf
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