Case Control
Claim Explorer
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Recovery workflow
Claims, stripped down to action.
Search fast, see the money, understand the stage, and move the next claim without spelunking through garbage labels or filler blocks.
Estimated recovery
$0.00
Live visible unpaid or underpaid dollars.
Short-paid
$0.00
Claims still needing recovery or escalation.
Avg claim age
0
Average days since submission in view.
Payment due runway
n/a
Average days until OEM payment is due.
Claim Evidence Detail
10684B
GRE 8220 • Paid • 10684b
images=22; damage=0; unit=0; parts=0; doc=20; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2023 Momentum 30G • VIN 573TM3528P1219850
Path: /home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10684B/WO_10684B_JOB_WARR03_2024.11.22_14.27.05.jpg
risk 0.90
images 22
classified 22
damage 0
docs 20
matched 8
partial 2
gaps 1
missing unit id photomissing parts evidencedamage signal without damage photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
complaint
CMR CALLED GD AND GOT CASE#00693710 - E 17156 WINTE STATED THAT: -WE RESEALED THE ROOF FOR THEM, BUT THE MAIN SEAL ON THE ROOF IS STILL CRACKED AND NOT SEALED PROPERLY. -THAT THE BEDROOM DOOR REPAIR WAS NOT DONE, THE DOOR IS STILL COMING OFF THE TRACK AND NOT FIXED. -WHERE THE LEAK IN THE UNIT WAS, THERE IS A CABINET AT THE BOTTOM OF THE UNIT THAT NEEDS TO BE REPLACED NOW BECAUSE WHEN IT WAS LEAKING WATER THE CABINET DOOR IS NOW SWOLLEN AND WATER LOGGED. CMR EXPRESSED FRUSTERATION AND WANTS GRAND DESIGN TO REPLACE HIS ENTIRE UNIT BECAUSE OF THE ISSUES WITH THE UNIT. I EXPLAINED TO THE CMR THAT WE AS A COMPANY CAN NOT APPROVE THAT AND HE WOULD HAVE TO DISCUSS WITH GRAND DESIGN. HE STATES THAT HE EXPRESSED THAT TO GRAND DESIGN, AN THEY INSTRUCTED HIM TO CALL US. I EXPLAINED THAT THEY WERE WANTING IT BROUGHT IN FOR THE REPAIRS. AT THIS TIME CMR DID NOT WANT THE REPAIRS, ONLY THE UNIT REPLACEMENT. CALLED OUT TO TERRY (WHO ORIGINALLY SPOKE WITH CMR) AT GRAND DESIGN AND SPOKE WITH ANOTHER GENTLEMAN ABOUT THE DISCUSSED MATTER WITH CMR. THEY STATED THAT PER THE LOGGED CALL, IT
matched • confidence 0.98
cause
window that leaked and ran in the wood side that comes down swelled up from the water damage.
matched • confidence 0.98
complaint
WARRANTY REPAIR 3 - WHERE THE LEAK IN W 1020 GRAND THE UNIT WAS, THERE IS A CABINET AT THE BOTTOM OF THE UNIT THAT NEEDS TO BE REPLACED NOW BECAUSE WHEN IT WAS LEAKING WATER THE CABINET DOOR IS NOW SWOLLEN AND WATER LOGGED.
matched • confidence 0.98
correction
Checked where previous water issue was happening on back side of countertop where meets slide. No signs of water damage. Some dirty calking at base that's about it. For good measure checked every cabinet door in coach for possible water damage. None. See pictures. Everything looked dry, despite the heavy rains we have seen this week.
matched • confidence 0.98
cause
States cabinet door and cabinetry is water damaged and swollen.
matched • confidence 0.91
complaint
WARRANTY REPAIR 2 - THE SLIDING DOOR WE W 1020 GRAND HAD FIXED, WHERE WE HAD PUT THE SCREWS HAS MADE IT HIT THE MAGENT AND NOW IT NEEDS TO PULLED BACK FURTHER TO GET IT TO CLOSE PROPERLY. WOULD LIKE THE PARTS NEEDED TO FIX PROPERLY SPUT IN THE UNIT FOR HIM TO REDO THE REPAIR HIMSELF. - CMR STATES "So he wants a completely new
matched • confidence 0.85
Workflow grid
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| Claim | Dealer | Rep | Workflow | OEM | Date | Days Since Submission | Status | Comments | Flags | Latest cue | Recovery |
|---|---|---|---|---|---|---|---|---|---|---|---|
No claims matched the current filters. | |||||||||||
Filtered claim results are shown below, including recovery metrics, deadlines, and blocker cues.
Cleanup
Unknown-stage backlog
113 stage-unknown claims
These are cleanup debt, not honest workflow status.
110 bad claim IDs
Broken names, packet containers, duplicate folder labels, or RO-prefixed junk.
3 parser misses
Claim ID looked usable, but stage detection still failed.
TRI 1202
49 unknown-stage claims • 48 bad claim IDs • 1 parser misses
BARV600
27 unknown-stage claims • 27 bad claim IDs • 0 parser misses
GRE 8220
17 unknown-stage claims • 17 bad claim IDs • 0 parser misses
MYRV 12024
17 unknown-stage claims • 15 bad claim IDs • 2 parser misses
LIN 1025
3 unknown-stage claims • 3 bad claim IDs • 0 parser misses
parts-inquiry
29 unknown-stage claims currently point here.
warranty-checks
17 unknown-stage claims currently point here.
no clear path hint
11 unknown-stage claims currently point here.
ready-to-submit
11 unknown-stage claims currently point here.
claims-to-process
9 unknown-stage claims currently point here.
Examples
Unknown-stage claims
BARV600 / KYSTN checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jul 2, 2026, 12:58 PM • BARV600 / Warranty Checks Received / KYSTN checks BARV600 / KYSTN 1598294 6 25 26.pdf
BARV600 / Claims to be Corrected by Dealer
unknown • Bad claim ID • path suggests info-needed
Last seen: Mar 26, 2026, 12:16 PM • Dropbox / BARV600 / Claims to be Corrected by Dealer / WO_79168_JOB_WINTER_2026.03.11_14.48.19_1.jpeg
BARV600 / 78646 DONT TAKE THIS ONE YET
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Dec 15, 2025, 1:18 PM • BARV600 / Claims to Process-AY / 78646 DONT TAKE THIS ONE YET / CLAIM.pdf
BARV600 / ALNC Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Oct 21, 2025, 9:45 AM • BARV600 / Warranty Checks Received / ALNC Checks BARV600 / ALNC 128400 10 13 25.pdf
BARV600 / Warranty Checks Received
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Sep 15, 2025, 9:45 PM • Dropbox / BARV600 / Warranty Checks Received / FRVR 3025159 9 11 25.pdf
BARV600 / 76412 - 76148
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 29, 2025, 2:10 PM • BARV600 / Claims to Process-AY / 76412 - 76148 / CLAIM.pdf
BARV600 / RO 76365
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 17, 2025, 11:44 AM • BARV600 / Claims to Process-AY / RO 76365 / CLAIM.pdf
BARV600 / FRVR Checks BARV600
unknown • Bad claim ID • path suggests warranty-checks
Last seen: Jan 27, 2025, 12:31 PM • BARV600 / Warranty Checks Received / FRVR Checks BARV600 / DORMAN.pdf
BARV600 / 74757 updated
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 16, 2024, 12:34 PM • KY sub BA-AO / 74757 / 74757 updated / CLAIM.pdf
BARV600 / 73278 (1)
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Apr 19, 2024, 2:40 PM • Claims Submitted AO / FR sub BA-AO / 73278 (1) / CLAIM.pdf
BARV600 / 72342 . 72348
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Dec 1, 2023, 5:06 PM • Claims Submitted AO / FR sub BA-AO / 72342 . 72348 / CLAIM.pdf
BARV600 / RO 70729
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Jun 14, 2023, 1:04 PM • Claims Submitted AO / KY sub BA-AO / RO 70729 / CLAIM.pdf
BARV600 / 67798 - 68146
unknown • Bad claim ID • path suggests claims-submitted
Last seen: Oct 13, 2022, 3:55 PM • Claims Submitted AO / KY sub BA-AO / 67798 - 68146 / CLAIM.pdf
BARV600 / Claims to Process-AY
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Aug 3, 2022, 2:29 PM • Dropbox / BARV600 / Claims to Process-AY / CLAIM.pdf
BARV600 / 66677 (1)
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Apr 18, 2022, 1:02 PM • BARV600 / Claims to Process-AY / 66677 (1) / CLAIM.pdf
BARV600 / 66398 (1)
unknown • Bad claim ID • path suggests info-needed
Last seen: Apr 13, 2022, 9:53 AM • BARV600 / Denny-Claims to be Corrected by Dealer / 66398 (1) / CLAIM.pdf
BARV600 / Reconciliation Sheets
unknown • Bad claim ID
Last seen: Jan 3, 2022, 1:25 PM • Dropbox / BARV600 / Reconciliation Sheets / 2021 BARV600 Reconciliation.url
BARV600 / RO#64333 BILSKIE
unknown • Bad claim ID • path suggests claims-to-process
Last seen: Nov 17, 2021, 11:11 AM • BARV600 / Claims to Process-AY / RO#64333 BILSKIE / 64333 BILSKIE CLAIM.pdf